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Electronics & Technology

Wisecars

202 reviews

4.5202 reviews
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About Wisecars

Data updated
Website
www.wisecars.com
Category
Electronics & Technology
Location
United States · San Francisco
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
100% (24/24)
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Is Wisecars legit?

Wisecars (www.wisecars.com) has a 4.5 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 88% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

S
Scott B · 3 reviews · Verified · Experienced 2026-05-31 ·

Easy

Easy to navigate page to find

Reply from Wisecars2026-06-01

Dear Scott, Thank you for your review! We're glad to hear that you found our website easy to navigate. We work hard to make the booking process as simple and user-friendly as possible, so it's great to know you had a positive experience. We appreciate your feedback and look forward to assisting you again in the future! Kind regards, Rachel from Wisecars.

O
Olli Salonen · 1 review · Experienced 2026-05-25 ·

Rented a car through a service provider…

Rented a car through a service provider that was using Wisecars. I needed the voucher immediately but the service provider was unhelpful. They put me through to Wisecars though, and Eduardo helped me through my issue. He made sure I was good to go before hanging up the line. Big thumbs up for him, would use Wisecars again.

Reply from Wisecars2026-06-01

Dear Olli, Thank you for sharing your experience! We're delighted to hear that Eduardo was able to step in and help when you needed your voucher urgently. Providing reliable support and making sure our customers are fully prepared for their trip is exactly what we strive for, and it's wonderful to know Eduardo took the time to ensure everything was resolved before ending the call. We'll be sure to pass along your kind words to him. Thank you for your trust and recommendation, we truly appreciate it and look forward to helping you with your future car rental needs! Kind regards, Rachel from Wisecars.

F
Francis · 2 reviews · Experienced 2026-05-28 ·

Responsive services

Responsive services! 👍👍

Reply from Wisecars2026-06-01

Dear Francis, Thank you for your review! We're glad to hear you found our service responsive. Providing timely and helpful support is very important to us, and it's great to know we met your expectations. We appreciate your feedback and look forward to assisting you again in the future! Kind regards, Rachel from Wisecars.

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Jeff T from Pittsburgh · 1 review · Verified · Experienced 2026-05-28 ·

Easy to use web site.

Reply from Wisecars2026-05-29

Dear Jeff, Thank you for your review! We’re happy to hear you found our website easy to use. We appreciate your support and look forward to helping you with your future travel plans! Kind regards, Rachel from Wisecars.

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eugene hooi · 2 reviews · Experienced 2026-05-29 ·

Very helpful car broker! Better than direct

even though we were 48h past the cancellation and modification window Meelis and Mark were willing to help us change our booking after my wife fell ill. very grateful for their excellent support. surprising thing is - this was a better experience than trying to do this with a rental company directly. thanks and good luck to the company

Reply from Wisecars2026-06-01

Dear Eugene, Thank you for your thoughtful review! We're sorry to hear about your wife's illness and hope she is doing better. We're pleased that Meelis and Mark were able to assist you with your booking even after the modification window had passed. Our team always aims to explore every possible solution when unexpected situations arise, and it's wonderful to know their efforts made a difference. Thank you for your trust and support. We wish you and your wife all the best, and we hope to assist you again in the future. Kind regards, Rachel from Wisecars.

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AH · 2 reviews · Experienced 2026-05-29 ·

I chose a wrong pick-up place in the…

I chose a wrong pick-up place in the city and called Wisecars two days before pick-up, when I saw the wrong address on the voucher. Aune helped me very fast and found at the same cost a provider at the airport, which saved us mayor hassle. Well done - thumbs up for the great service.

Reply from Wisecars2026-06-01

Hello, Thank you for sharing your experience! We're delighted to hear that Aune was able to assist you quickly and it's great to know that her prompt support helped save you from unnecessary hassle. We'll be sure to pass along your kind words to her. Thank you for choosing Wisecars, and we hope to assist you again on your future travels! Kind regards, Rachel from Wisecars.

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Michele S. · 1 review · Verified · Experienced 2026-05-27 ·

Website is easy to use and Prices are…

Website is easy to use and Prices are great! The website was easy to use (and trust me, I had looked at 8 other websites) - this one is the best. Clear information, great layout, colorful. The Prices are better than other sites, for a better car. Instead of renting a Toyota Camry, I am renting Mazda CX-50 for $100 less.

Reply from Wisecars2026-05-28

Dear Michele, Thank you for the amazing review! We're thrilled to hear that you found our website the easiest to use and we could offer you a better vehicle at a better price. We truly appreciate your support and hope you have a fantastic rental experience! Kind regards, Rachel from Wisecars.

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Richard Tilley · 1 review · Experienced 2026-05-28 ·

I had a number of questions

I had a number of questions, concerning the hiring of a car and Marten was able to help me with great care and attention. he was very understanding and was able to get to the bottom of the issues that concerned me and was able to clarify things to my satisfaction! well done Marten!

Reply from Wisecars2026-05-29

Dear Richard, Thank you for sharing your experience! We’re delighted to hear that Marten was able to assist you with care, attention, and understanding. It’s great to know he helped clarify your concerns and provided the support you needed. We’ll be sure to pass along your kind words to him. Thank you for choosing Wisecars! Kind regards, Rachel from Wisecars.

C
CHAFFIN · 4 reviews · Verified · Experienced 2026-05-27 ·

Ease of app use

Good experience

Reply from Wisecars2026-05-28

Hello, Thank you for your review! We're glad to hear you had a good experience with us. We appreciate your support and look forward to helping you again in the future! Kind regards, Rachel from Wisecars.

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Jon Morrison · 2 reviews · Verified · Experienced 2026-05-27 ·

Easy to book

No problems here.

Reply from Wisecars2026-05-29

Dear Jon, Thank you for your feedback! We’re glad to hear the booking process was easy and that everything went smoothly for you. We appreciate you choosing Wisecars and hope to assist you again on your next trip! Kind regards, Rachel from Wisecars.

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Steven Kingscott · 2 reviews · Experienced 2026-05-18 ·

The customer service was friendly and…

The customer service was friendly and professional. Aune made made changing my reservation quick and efficient - Very helpful. Wisecars had the most competitive price for my rental car needs in London.

Reply from Wisecars2026-05-28

Dear Steven, Thank you for your wonderful feedback! We're delighted to hear that our customer service team provided a friendly and professional experience. We’ll be sure to pass your kind words along to Aune for making your reservation change quick and efficient. We truly appreciate your support and hope to assist you again on your future travels! Kind regards, Rachel from Wisecars.

s
steveo j · 2 reviews · Experienced 2026-05-27 ·

Had a very quick response from Mark @…

Had a very quick response from Mark @ wisecars about my change of driver details. Problem solved without any hastle at all.

Reply from Wisecars2026-05-28

Dear Steve, Thank you for your feedback! We're pleased to hear that Mark was able to assist you quickly with updating your driver details and make the process hassle-free. We’ll be sure to share your kind words with him. We appreciate your support and look forward to helping you again in the future! Kind regards, Rachel from Wisecars.

J
Jim · 4 reviews · Verified · Experienced 2026-05-27 ·

Best site to book your rental car

Very easy to make reservations, downloaded the app and added my documents. Very easy and great prices by a long shot.

Reply from Wisecars2026-05-28

Dear Jim, Thank you for the fantastic review! We're so glad to hear the reservation process was easy and convenient for you. We appreciate your support and look forward to serving you again! Kind regards, Rachel from Wisecars.

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Randy Fitzpatrick · 2 reviews · Verified · Experienced 2026-05-27 ·

First time user - won't be my last

User friendly, fast booking, great pricing.

Reply from Wisecars2026-05-28

Dear Randy, Thank you for your great review! We're happy to hear you found the booking process user friendly and fast, and that our pricing stood out to you. We appreciate your support and look forward to helping with your future travel plans! Kind regards, Rachel from Wisecars.

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Gary Starzynski= · 1 review · Verified · Experienced 2026-05-27 ·

Easy booking

Easy booking. Hope it’s easy to get to

Reply from Wisecars2026-05-28

Dear Gary, Thank you for your review! We're glad to hear you found the booking process easy and straightforward. We hope the rest of your experience goes just as smoothly, and we’re here if you need any assistance along the way. Safe travels! Kind regards, Rachel from Wisecars.

P
Paul · 1 review · Experienced 2026-05-18 ·

Good price

Good prices and they offer child seats too which is really convenient when travelling with kids. Will definitely use them again in the future!

Reply from Wisecars2026-05-27

Dear Paul, Thank you for your wonderful review! We’re happy to hear you found our prices competitive and that the child seats made traveling with your family more convenient. It’s great to know we could help make your trip easier. We truly appreciate your support and look forward to serving you again in the future! Kind regards, Rachel from Wisecars.

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Martha · 1 review · Experienced 2026-05-25 ·

Reasonable prices and a smooth…

Reasonable prices and a smooth experience from online booking to dropping off the car. I’ll definitely use them again on my future travels!

Reply from Wisecars2026-05-27

Dear Martha, Thank you for the great feedback! We’re so glad to hear you had a smooth experience from booking to drop-off and found our prices reasonable. It means a lot to know you’d choose us again for your future travels. We look forward to welcoming you back on your next trip! Kind regards, Rachel from Wisecars.

N
Nicole · 1 review · Experienced 2026-05-22 ·

Helpful customer service

Reply from Wisecars2026-05-26

Dear Nicole, Thank you for your kind words! We’re glad to hear you had a positive experience with our customer service team. We appreciate your support and look forward to helping you again in the future! Kind regards, Rachel from Wisecars.

M
Martin · 2 reviews · Verified · Experienced 2026-05-25 ·

Easy

Easy, quick, and much more reasonable than other sites

Reply from Wisecars2026-05-26

Dear Martin, Thank you for the great feedback! We’re happy to hear the process was easy and quick, and that you found our pricing more reasonable than other sites. We appreciate your support and look forward to serving you again! Kind regards, Rachel from Wisecars.

10分钟内解决在线预订问题

我在网上预订,它为我预订了市中心而不是机场。我开了一张票,然后打电话,碰巧接到同一个人,所以接了我的电话,也回复了我的票。 Meelis 非常乐于助人,能够将我的预订转移到正确的接送地点,实际上节省了钱,整个过程不到 10 分钟。他很令人愉快而且很有效率。

Reply from Wisecars2026-05-26

Dear Nancy, Thank you for sharing your experience! We’re so glad Meelis was able to quickly sort everything out and turn a stressful situation into a smooth solution. We truly appreciate your feedback and will be sure to pass along your kind words to him! Kind regards, Rachel from Wisecars.