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Hobbies & Crafts

YETI

244 reviews

4.4244 reviews
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About YETI

Data updated
Website
yeti.com
Category
Hobbies & Crafts
Location
United States · Austin
Status
Unclaimed
Last 12 months
244 reviews
Replies to negative
29% (10/35)
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Is YETI legit?

YETI (yeti.com) has a 4.4 out of 5 rating on OK.one, based on 244 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 82% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 29% of negative reviews. Last updated 2026-08-10.

What people say

Yeti 超越一切

Yeti 拥有出色的客户服务以及出色的退货和保修服务。我有一辆旧的 Yeti Rambler 作为促销礼物,底部边缘有一个小叮当声。 Yeti 提出在将原件寄给他们后更换它。当我拿到新的时,我把银色换成了彩色玻璃杯,所以他们也提供了我想要的确切颜色。我对我的 Yeti 玻璃杯非常满意。他们是最棒的!

不满意的顾客

1、专业: 我报告说我的冷却器有问题,但感觉我的担忧只是被忽略了,因为我没有时间在您要求的流程中退回它。

Reply from YETI2026-07-31

Hi Darryl, If you use your cooler daily and are unable to go any days without it, you can opt to expedite your claim to have the replacement released prior to you returning your current cooler. If you would like to discuss this option further, please let our team know.

O 形圈较弱——它们有凹口,更容易磨损,而且现在它们是 U 形的,而不是实心的,以节省产品,但遗憾的是,它们的使用寿命不那么长。

好吧,当我真正做的只是询问新的、较弱的 O 形圈时,你给我寄来了我定制的一模一样的复制品,这些 O 形圈有预裂,并且是 U 形的,而不是实心的,以节省硅胶成本。听起来它们的使用寿命并不长。我的询问只是询问这是否是该产品的正确 O 形圈,而不是我的产品已损坏。完全更换我没有问题的产品确实超越了!

客户服务

我买了一个 Roadie 冷却器,大约一年后,表带坏了,所以我联系 Yeti,询问他们是否可以给我寄一条替换表带。他们没有给我寄一条替换带,而是在 5 天内给我寄了一个全新的冷却器,我刚刚把旧的冷却器寄回给他们,我简直不敢相信!很棒的客户服务!干得好,雪人!