Fantastic Custom Client Gift
I ordered some customized mugs for clients and they were overjoyed to receive them!
About YETI
Data updated- Website
- yeti.com
- Category
- Hobbies & Crafts
- Location
- United States · Austin
- Status
- Unclaimed
- Last 12 months
- 244 reviews
- Replies to negative
- 29% (10/35)
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Is YETI legit?
YETI (yeti.com) has a 4.4 out of 5 rating on OK.one, based on 244 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 82% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 29% of negative reviews. Last updated 2026-08-10.
What people say
Satisfied Warranty Claim
Did a great job helping to get my cooler replaced. Love the products and the customer service.
Products and service are 1st rate
Products and service are 1st rate! The warranty is and was absolutely great! Easy, efficient and quick! Thanks!
Easy return! Fast service!
Simple, fast, great service! Great product, great warranty!
Fast, and smooth
Fast, smooth, and no BS. Thanks for doing the right thing without a hassle!
Easy exchange process for warranty claims
The customer service rep was excellent, knowledgeable and kind. The return/exchange process was easy and when we ran into an issue the customer service rep assisted efficiently.
5 STARS FOR SURE WITH YETI
5 STARS FOR SURE WITH YETI! Yeti stands behind their products with their warranty. Would not buy any other thermal product only the Yeti brand. Quick professional response on a warranty claim. Very satisified Yeti customer.
Speed of decision
Speed of decision. Outcome of the decision and ethics to stand behind the product quality. This is why I am a lifelong yeti customer.
product and customer service was great
Excellent customer service
Excellent customer service. Replaced a defective item in a timely manner.
Slightly difficult to understand the…
Slightly difficult to understand the warranty process. Once it was explained better, it ran smoothly.
All is good thanks
easy and fast
Claim process was good
Claim process was good, but having similar issues with the bottle I was sent… must be something specific to this model that isn’t built as well unfortunately.
You guys are the best
You guys are the best. I have a lot of Yeti products. 99% of the time they are perfect. The 1% that has had issues you guys have always replaced promptly. Thanks again! PC
Very profesional interaction!
Still having the same issue
Still having the same issue. Strap still not working.
Great Customer Service
The customer service was great and the option to complete the warranty via having the new one shipped right away and once it came in shipping it back in the same box was very helpful instead of not having a lunch box for some time.
i would like to say that the warranty is the number one on my mind
the warranty is very excellent
I haven’t received the refund or…
I haven’t received the refund or anything after my return. The only thing I got is to fill this survey out.
Reply from YETI2026-08-07
Hi Paul, It looks like your replacement was delivered earlier today, 8/7. Thank you for your patience in waiting for it to process once we received your return.