Very easy to work with and receive my…
Very easy to work with and receive my product in a timely manner!
YETI (yeti.com) has a 4.4 out of 5 rating on OK.one, based on 244 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 82% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 29% of negative reviews. Last updated 2026-08-10.
Very easy to work with and receive my product in a timely manner!
Warranty claim was easy
Everything, great, best 20 oz coffee mug. Lunch box , great i am very pleased with the products, customer service, and warranty.
This experience with a broken zipper was great. No issues or headaches trying to get it fixed/replaced. Thank you.
The ceramic lined mugs are crap, my wife’s mug is already chipping, it’ll be her second return, no other yeti product has been as fragile and underwhelming.
I was very pleased with the warranty service for my yeti mug. The only downside was that I couldn’t get my original Color which I do understand because it was discontinued.
The warranty and accepting back the product, the ease of submitting claim, sending shipping label and email communication through it all. I almost just threw the cup away and someone reminded me of the warranty in your products and gave it a shot and got another great cup to enjoy.
I purchased a cooler for a gift. It did not keep anything cold. My inexpensive cooler keeps drink colder substantially longer. I tried with ice as well as the ice packs sold by Yeti. I went in to the store for a refund and discovered they don’t refund anything!! Never again.
Yeti replaced one of our yeti dog bowls with peeling coating without a fuss. Easy process under warranty and great customer service. The only thing I wish is that they would have let us get a plain stainless steel replacement since we’re worried that the replacement would also peel. We already have another one of our yeti dog bowls that is starting to peel in the same way
I was pleasantly surprised by Yeti’s Customer Service response to my inquiry. They offered helpful suggestions to resolve my issue and were fair and reasonable throughout the process. After requesting video proof, they promptly agreed to replace the product. It’s impressive to see a company stand by its product and deliver on its quality promises. I’ll continue to support Yeti and purchase more of their products. Thanks, Yeti!
Yeti products are reliable, cups hold hot and cold for long time spans. Customer service replaced my handled cup with no questions or complaints within days. Very satisfied.
I sent an email and pics of the chipping on my Yeti and received response right away. They sent a label to send mine out and I had a new one in a few weeks.
Great customer service, prompt responses.
If Yeti makes a thing, it is the best of that thing on the market. Period.
Yeti is the best and there warranty is amazing customer service is on point will help we are a very big customer we have almost every product yeti has
Easy to follow the instructions for a damaged bag, and I had a new one in about one week. I’ve told many people about your excellent service.
Great service and situation was handled in a timely manner. Thank you
Recently I made a warranty claim. Yeti customer service made it right quickly. Thank you so much
244 reviews matching