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Hobbies & Crafts

YETI

244 reviews

4.4244 reviews
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About YETI

Data updated
Website
yeti.com
Category
Hobbies & Crafts
Location
United States · Austin
Status
Unclaimed
Last 12 months
244 reviews
Replies to negative
29% (10/35)
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Is YETI legit?

YETI (yeti.com) has a 4.4 out of 5 rating on OK.one, based on 244 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 82% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 29% of negative reviews. Last updated 2026-08-10.

What people say

K
Kyle Horton · 1 review · Verified · Experienced 2026-07-27 ·

Very easy to work with and receive my…

Very easy to work with and receive my product in a timely manner!

S
Scott Bruce · 1 review · Verified · Experienced 2026-07-27 ·

Great warranty

Warranty claim was easy

R
Robert Ruiz · 1 review · Verified · Experienced 2026-08-03 ·

Yeti products great

Everything, great, best 20 oz coffee mug. Lunch box , great i am very pleased with the products, customer service, and warranty.

P
Paul Sheehan · 1 review · Verified · Experienced 2026-08-03 ·

This experience with a broken zipper…

This experience with a broken zipper was great. No issues or headaches trying to get it fixed/replaced. Thank you.

D
Disgruntled Yeti owner · 1 review · Verified · Experienced 2026-08-03 ·

The ceramic lined mugs are crap

The ceramic lined mugs are crap, my wife’s mug is already chipping, it’ll be her second return, no other yeti product has been as fragile and underwhelming.

C
Cassandra Bayford · 1 review · Verified · Experienced 2026-08-03 ·

I was very pleased with the warranty…

I was very pleased with the warranty service for my yeti mug. The only downside was that I couldn’t get my original Color which I do understand because it was discontinued.

R
Robin · 1 review · Verified · Experienced 2026-08-03 ·

The warranty and accepting back the…

The warranty and accepting back the product, the ease of submitting claim, sending shipping label and email communication through it all. I almost just threw the cup away and someone reminded me of the warranty in your products and gave it a shot and got another great cup to enjoy.

G
GEW · 2 reviews · Verified · Experienced 2026-07-27 ·

Terrible Cooler!

I purchased a cooler for a gift. It did not keep anything cold. My inexpensive cooler keeps drink colder substantially longer. I tried with ice as well as the ice packs sold by Yeti. I went in to the store for a refund and discovered they don’t refund anything!! Never again.

r
roan · 3 reviews · Verified · Experienced 2026-08-03 ·

Yeti replaced one of our yeti dog bowls…

Yeti replaced one of our yeti dog bowls with peeling coating without a fuss. Easy process under warranty and great customer service. The only thing I wish is that they would have let us get a plain stainless steel replacement since we’re worried that the replacement would also peel. We already have another one of our yeti dog bowls that is starting to peel in the same way

S
Stephen Fennell · 1 review · Verified · Experienced 2026-08-03 ·

Pleasantly surprised!

I was pleasantly surprised by Yeti’s Customer Service response to my inquiry. They offered helpful suggestions to resolve my issue and were fair and reasonable throughout the process. After requesting video proof, they promptly agreed to replace the product. It’s impressive to see a company stand by its product and deliver on its quality promises. I’ll continue to support Yeti and purchase more of their products. Thanks, Yeti!

S
Sharon Shepard · 1 review · Verified · Experienced 2026-08-03 ·

Yeti products are reliable

Yeti products are reliable, cups hold hot and cold for long time spans. Customer service replaced my handled cup with no questions or complaints within days. Very satisfied.

S
SunshineE6 · 8 reviews · Verified · Experienced 2026-08-03 ·

Will purchase again soon

D
Dawn Karcher · 1 review · Verified · Experienced 2026-07-27 ·

I sent an email and pics of the…

I sent an email and pics of the chipping on my Yeti and received response right away. They sent a label to send mine out and I had a new one in a few weeks.

b
brian t · 1 review · Verified · Experienced 2026-07-27 ·

Great customer service

Great customer service, prompt responses.

M
Michael Gunter · 1 review · Verified · Experienced 2026-07-27 ·

If Yeti makes a thing

If Yeti makes a thing, it is the best of that thing on the market. Period.

C
Corey Robey · 2 reviews · Verified · Experienced 2026-08-03 ·

Yeti is the best and there warranty is…

Yeti is the best and there warranty is amazing customer service is on point will help we are a very big customer we have almost every product yeti has

J
JOE B · 4 reviews · Verified · Experienced 2026-08-03 ·

it was a great experience

D
Dana Turnbull · 3 reviews · Verified · Experienced 2026-08-03 ·

Easy to follow the instructions for a…

Easy to follow the instructions for a damaged bag, and I had a new one in about one week. I’ve told many people about your excellent service.

C
Craig Schlachter · 1 review · Verified · Experienced 2026-08-03 ·

Great service and situation was handled…

Great service and situation was handled in a timely manner. Thank you

S
Saso Jankulovski · 1 review · Verified · Experienced 2026-07-27 ·

Stands behind the product

Recently I made a warranty claim. Yeti customer service made it right quickly. Thank you so much