Great product
Great product! Keeps drink cold overnight! Quick delivery, couldn’t ask for more!
About YETI
Data updated- Website
- yeti.com
- Category
- Hobbies & Crafts
- Location
- United States · Austin
- Status
- Unclaimed
- Last 12 months
- 244 reviews
- Replies to negative
- 29% (10/35)
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Is YETI legit?
YETI (yeti.com) has a 4.4 out of 5 rating on OK.one, based on 244 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 82% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 29% of negative reviews. Last updated 2026-08-10.
What people say
Great product
Great product. Packaged Well.
I absolutely love the way that yeti…
I absolutely love the way that yeti stands behind their Products. Because of their willingness to stand behind their products, we have continually purchased their products for the last eight years.
Hands down the best customer service…
Hands down the best customer service ever. Handled all of my needs swiftly and with kindness
Quick and easy
Great customer service. Quick and easy return. YETI stands behind their products
Yeti stands by their promise and…
Yeti stands by their promise and product. Very easy process to replace defective product. Excellent customer service.
Easy ordering
Easy ordering. Never a hitch on getting a quality product
Quick to resolve my issue
Quick to resolve my issue I was very happy
Quick
Quick. Easy. Got a new replacement without all the hassles
I emailed customer service and…
I emailed customer service and initially got no response within a reasonable time frame. It wasn’t until I wrote a bad review of the item that I was contacted. After that it went well. Would have been happier if I didn’t have to go that route. In the end I was happy with how it was handled and I continue to love Yeti products. Thanks
My experience with the customer service…
My experience with the customer service team was absolutely awful. You would never know this is a large international organization. Especially one with incredibly high-priced items. I normally enjoy the quality of Yeti. However one of my mugs had the paint peeling, and I went through the warranty cleaning process. It took me nearly 2 months and several repeated emails to the customer service to receive a return label to actually allow me to return my product and complete the warranty claim. I did not receive the return label until I asked for an escalation to a supervisor, and all of a sudden magically the label appeared in my inbox. No escalation of course. At this point I've let it expire, because the process was just insane. I will not buy one of these products ever again.
So simple and smooth
The warranty department works fast
Grateful! But Wish I could have gotten the color I wanted 🤷🏼♀️
I love that they replaced my back pack cooler because the zipper was broken! However it did take weeks to communicate back and forth and none of the colors I liked were available. I also called a local store to see if I could exchange the color and they said it would have to go back through the warranty claim.
Quick response and friendly service.
Easy to order
Easy to order, large variety of styles and colors. Sometimes free customization. Best of all keeps all my beverages hot or cold!
I appreciate the support from Yeti
I appreciate the support from Yeti. I have several Yeti products and your team was very helpful with my latest water bottle purchase. Thanks Yeti!
Trade in
Loved how easy it was to trade in my damaged Yeti for my new one .
Yeti did not have the color I sent in…
Yeti did not have the color I sent in for warranty and I had to pick from a couple colors. I would have liked to have gotten the same color I had to submit the warranty for.
Reply from YETI2026-08-07
Hi Mark, Thank you for your review. We always make an effort to replace items approved through our warranty program with the same model and color. Once seasonal or limited-edition colors become out of stock, we are unable to directly replace them. We apologize for this inconvenience but appreciate your understanding.
It took forever to get resolution but…
It took forever to get resolution but the container sent was 500% better than the original and the gift recipient loves the new one. It is impossible to talk to someone, find a phone number and get to the bottom of things.