Fast service
The ordering was easy after I learned how to size the image. Order came quickly. I had problems ordering by corporate or retail. I ended up ordering retail since the corporate account was not working or providing the request I wanted.
About YETI
Data updated- Website
- yeti.com
- Category
- Hobbies & Crafts
- Location
- United States · Austin
- Status
- Unclaimed
- Last 12 months
- 244 reviews
- Replies to negative
- 29% (10/35)
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Is YETI legit?
YETI (yeti.com) has a 4.4 out of 5 rating on OK.one, based on 244 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 82% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 29% of negative reviews. Last updated 2026-08-10.
What people say
Amazing product LOVE my YETI gear
Amazing product. Solid customer service with a very encompassing warranty.
The BEST customer service and…
The BEST customer service and warranties in the business!!! Myself liken many others own A LOT of yeti products because of that reason
Great service!
Over a month of RMA limbo
Contacted website. Received response within 5 business days. Then had no follow up for 2 weeks until I reached out again to confirm the stays. Several days letter received RMA with no additional follow up or instructions. Ultimately received replacement but it took well over a month from date of original contact, involved multiple follow ups and I’m still not clear if return was correctly processed as to not incur the fees for replacement. Did it sort of work - yes. Was it a frustratingly vague process (despite seeming organized on the surface) -also yes.
Love it!
Great products! Great brand!
Very professional,
Very professional, Positive communication
I like the performance of your…
I like the performance of your drinkware but I love the 10 oz lowballs as I have over 20 of them. I dont like that you dont offer the new colors in them and I dont like the fact that customization is very expensive!
Reply from YETI2026-08-07
Hi Oscar, We appreciate your feedback and will share it with the appropriate team on our end.
You guys are great
You guys are great. Always so quick to ship everything and great communication. If I have it have issues I feel like I can always call or email. All around great experience. Products are amazing as well. I have several Camino bags that I love and several water bottles that are great quality!
Easy as could be with whole process!
Great Customer Service
The people I talked with were super helpful. The process was very smooth aside from one bump of the different type of exchanges as the one I chose didn’t work. But other than that everything went great and the customer service was amazing
I had a coffee mug that had chipped…
I had a coffee mug that had chipped paint on the handle. They replaced it with a newer model containing an enameled interior. In these days of crummy customer service my experience with Yeti was refreshing
I was so wonderfully surprised at the…
I was so wonderfully surprised at the great detail they were able to do with the engraving I had done on my cup of my dog. It’s become a truly special cup for me.
As loyal customer for years
As loyal customer for years. Owning coolers, water bottles, and cups. Too few many to be honest. Yeti customer service took care of my warranty. Love these products. I am a fisherman and have full trust in yeti products. From G Washington
Super easy to talk with and helped me…
Super easy to talk with and helped me out a lot
Yeti stands behind their products....my…
Yeti stands behind their products....my zipper broke on my flip cooler I sent it in for repair they sent me a new one free of charge!
Great product support
Issue was handled promptly and professionally
Always great
Great customer service and standing behind product warranty. As always, one of my favourite brands.
Rambler
Hassle free and got a replacement just in time. Thank you!
10000/10 experience
10000/10 experience. Had an unexpected issue with my cooler when I arrived at an event on a Saturday and had a new one in hand that week!