Always a great experience with YETI
Easy to use website. Quality great! Product received in a timely manner.
About YETI
Data updated- Website
- yeti.com
- Category
- Hobbies & Crafts
- Location
- United States · Austin
- Status
- Unclaimed
- Last 12 months
- 244 reviews
- Replies to negative
- 29% (10/35)
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Is YETI legit?
YETI (yeti.com) has a 4.4 out of 5 rating on OK.one, based on 244 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 82% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 29% of negative reviews. Last updated 2026-08-10.
What people say
Zipper broke on my hopper cooler
Zipper broke on my hopper cooler, Yeti mailed me a replacement bag with no questions asked. Good company that I will continue to do business with.
The best customer service ever
The best customer service ever! Striving to give nothing but customer satisfaction!
Easy process
The warranty process was fast and simple!
The service advisor was knowledgeable…
The service advisor was knowledgeable and prompt with responding. The warranty coverage was excellent with no delays in shipping, receiving, getting it approved. The process is also very well set up as everything is online and easy to follow instructions make it a breeze. Very good experience.
Way to go above and beyond on the…
Way to go above and beyond on the warranty!
I have always been a believer in the…
I have always been a believer in the quality of yeti products. I own coolers, cuzies, tumblers, and even bag chairs. When my bag cooler had an issue I was delighted to see how quickly yeti replaced the product. Thank you Yeti!!!!
great customer service as expected :)
Replaced broker backpack cooler without issues
Great products and fast service….
The products are always high quality…
The products are always high quality and the shopping experience is easy - fun to see what new products and colors they have all the time
Worthless Warranty
I returned a drinkware item due to it rusting out and did not get a warranty item in return. Still not sure how the bottom of a stainless-steel tumbler will rust out. Probably better going with a different brand.
Everyone is so helpful and I love that…
Everyone is so helpful and I love that YETI honors their warranties when issues come up. Such an easy and convenient process. Our family has used so many YETI products and will continue to as long as the quality and customer service remains exceptional!
Thank you for filling my warranty
Thank you for filling my warranty. The replacement product was great. Now let’s try to focus on how we can make a great product better..
Lost Yeti in transit
I sent my Yeti at the end of June and at the end of July they closed my claim saying they never received my Yeti. Did everything right for the return. So now lost my Yeti that I was still using over nothing. Very very disappointed. Especially when you receive the Yeti as a gift. I usually buy expensive product because of their warranty, not sure anymore.
You guys are the best!!!!
I sent two yeti’s back to you that the…
I sent two yeti’s back to you that the paint had peeled, you only returned on. That’s poor sevice
Excellent support
Excellent support, they quickly answered my email and asked to choose an available color. Opted for the express delivery, and everything went smoothly. The new bottle was at my address in less than a week!
Great customer service
When my Yeti coffee travel mug began to peel, it was quickly replaced at no charge. That is great customer service!! Thank you
They respond very quickly
No questions asked..they sent me a new rambler Yeti.