About YETI
Data updated- Website
- yeti.com
- Category
- Hobbies & Crafts
- Location
- United States · Austin
- Status
- Unclaimed
- Last 12 months
- 244 reviews
- Replies to negative
- 29% (10/35)
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Is YETI legit?
YETI (yeti.com) has a 4.4 out of 5 rating on OK.one, based on 244 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 82% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 29% of negative reviews. Last updated 2026-08-10.
What people say
Easy process
Easy process, took care of me. fast shipping. one of the best experiences
Quick response and easy process
Quick response and easy process. Thank you Yeti team!
Great cuatomer service
Great cuatomer service, rapid exchange
Replaced faulty mug immediately
Replaced faulty mug immediately! Thx!
The service was exceptional
The service was exceptional. Many thanks
You get what you pay for
I’ve been buying yeti products for years my whole household uses yeti. They stand behind their products. I had a problem with my bag and it was a quick painless process.
I love EVERYTHING and ANYTHING Yeti!!!
Good product almost there
Good product, but the rambler straw cover doesn't do a good job insulating a cold drink inside. Support and warranty was good – I wish they gave me the ability to switch out the problematic straw cover with a screw on top which did a much better job insulating my drink.
Reply from YETI2026-08-07
Hi there, Thank you for your review. We've passed this feedback along to our warranty team. If you need anything else, please let us know.
Great customer service!
Very good people to work with
Very good people to work with. Very simple return
The exchange on my Yeti was incredible
The exchange on my Yeti was incredible. It was quick and easy. I didn't expect to be able to exchange my Yeti that had lost it's ability to maintain the temperature. But it was a very easy process
Yeti Rambler warranty
I use my Yeti Rambler everyday and with normal use it began to not keep my beverage cold. Since I activated my warranty, when first purchased, I inquired if this warranty included this situation. Yeti sent me a return label. I sent my Rambler as indicated and in a few weeks I received a replacement Rambler. Needless to say this made me very happy and I am back using my Yeti Rambler everyday.
Quick and efficient service
Quick and efficient service. Love my new ceramic Yeti. - Thank you!
Great service
I appreciate your handling of my return…
I appreciate your handling of my return and replacement cooler. Thank you!
Very easy to submit a claim.
Timely replacement of defective yeti…
Timely replacement of defective yeti bottle. Nice person in customer support.
This was such as easy process and…
This was such as easy process and resolution was quick!
I was given 2 tracking return slips
I was given 2 tracking return slips, so had to get a new one sent out and it took to long to arrive before showing up. That our return was canceled so I had to start a new one. And I see no signs of the new claim I made in an email so I have no idea where my new cooler is.
Reply from YETI2026-08-07
Hi Travis, Looking at your more recent warranty claim, your return was just processed in recently. Your replacement will be shipping soon as a result. We appreciate your patience here.