Zendrop (zendrop.com) has a 4.2 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Business Services and its reputation is good. 82% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Zendrop is one of the best app for ecommerce dropshipping with best product prices, shipping times and amazingly fast customer service..
Thank you for your honest feedback. We are more than happy to hear that you are satisfied with all we offer. We wish you continued success.
Thank you so much for your feedback! We're glad to hear the experience was fast and useful, and we're always here to assist you whenever you need support.
Worst experience with dropshipping integrations. The customer support doesn't exist, all they have is an AI and they'll never solve your problem. All the problems I had and contacted support didn't get any solution, just a chatbot with senseless replies. The only thing they do well is to charge your credit card.
We sincerely apologize for your disappointing experience. This is not the level of service we aim to provide. Our team will reach out to you shortly to gather more details and assist in resolving the issue.
Thank you so much for your feedback! We're glad to hear the experience was fast and to the point, and we're always here to assist you whenever you need support.
Nyka is excelent, best customer support member and always has time and dedication to answer each question to the depth needed. Excelent hire.
Thank you for the review. We are happy to hear that our support team especially Nyka was able to sort you out. We wish you all the best for your store and sales!
I am an international seller (based in the UAE) preparing to launch my dropshipping store, and the support I received from the Zendrop team, especially Mariane, has been truly excellent. I had several complex questions regarding receiving profits via a UAE PayPal account, integrating with Shopify, and optimizing my fulfillment strategy for the USA audience. Mariane provided clear, fast, and comprehensive answers, confirming that: Profits come directly from Shopify. The best way to ensure fast shipping to the US is by using US-based suppliers within the Zendrop platform. My location does not prevent me from targeting the US audience effectively with ads. This guidance has given me the confidence to launch my store. If you are a new or international seller, you can trust their support team to help you navigate the setup process. Highly recommended!
Thank you so much for sharing your experience! We're thrilled to hear that Mariane and our team were able to provide clear and helpful guidance to support your store launch. It’s wonderful to know our support has given you confidence as an international seller targeting the US market. We’re always here to assist you whenever you need help-best of luck with your store!
Thank you for your feedback. We are glad to hear that you found our support helpful. We wish you continued success.
Shiza Lafit was very helpful and resolved my complaint to my satisfaction. Also she was excellent at following up by email. I really appreciated the attention given to the issues I had.
Thank you so much for leaving a review! We really appreciate your kind words and the time you took to share your experience. It means a lot!
Amazing support experience! Jo was extremely patient and knowledgeable. She answered all my questions clearly and guided me through every step until my issue was fully resolved. I really appreciated her professionalism and kindness.. she made the whole process so much easier. Thank you for the great support!
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience. We’re thrilled to hear that Jo provided such excellent support and went above and beyond for you. Your kind words will definitely be shared with her and the team!
I feel completely misled by Zendrop. I signed up for their "Zendrop Plus" subscription based on a direct email promise of "$200 to fulfill orders completely for free." The understanding was that my $200 in credits could cover 100% of my order costs. After I paid, Zendrop retroactively changed the policy, now stating I can only use 10% of my credits per order. This devalues the subscription I purchased by 90% and directly contradicts the "completely for free" promise. I am currently trying to resolve this directly with their support team, giving them every opportunity to apologize and honor the deal they originally sold me. However, I have little hope based on their initial responses, which have been dismissive and focused on their "new policy" rather than their original promise. I am posting this review in the hope that Zendrop will finally do the right thing. A company that values its customers should honor the terms under which they made a sale. If they step up and fix this, I will gladly update my review. Until then, I cannot recommend them. Proceed with extreme caution, as the terms you sign up for may not be the terms you get. [CRITICAL UPDATE] After a week of back-and-forth, Zendrop support has officially refused to honor the original deal or issue a refund. They explicitly stated: “The $200 in promotional credits apply as a 10% discount toward order fulfillment, not as a full balance to cover 100% of order costs.” They are now hiding behind a clause in their terms and conditions that states "promotional terms are subject to change without prior notice" after a purchase has been made. This confirms this is a calculated bait-and-switch tactic. My warning is now stronger: DO NOT TRUST THEIR PROMOTIONS. They can and will change the value of what you bought after you pay, and they will refuse to make it right. This company does not stand behind its word.
Thank you for your feedback. Our team will contact you shortly to learn more about the issue and help resolve it.
Jobelle has been really helpful and she acts fast with my requests. Great job. Zendrop is awesome!
Thank you so much for your kind words! We're thrilled to hear that Jobelle has been so helpful and responsive. We’re always here to support you and make your experience with Zendrop as smooth as possible!
Still unsure about it all. But we will see
We’re really sorry to hear about this experience — we completely understand your frustration. Thank you for bringing it to our attention. Our team will reach out to you soon to help and guide you through the refund or downgrade process.
zendrop is the best app for dropshipping as it has many products and also delivers in the sufficient time
We really appreciate your feedback! We're thrilled to hear that you find Zendrop to be the best for dropshipping. Remember, our team is always here to assist you whenever you need help.
We really appreciate your feedback! We're glad to hear you had a great and easy experience. Our team is always here to assist you whenever you need help.
We really appreciate your feedback! We're glad you find Zendrop an easy tool for accessing quality products. Remember, our team is always here to assist you whenever you need help.
We really appreciate your feedback! We're glad you think so, and remember, our team is always here to assist you whenever you need help.
We truly appreciate your thoughtful feedback! We're happy to know you find Zendrop easy and efficient to use. Our team is always here to support you whenever you need assistance.
We really appreciate your feedback! We're glad you see Zendrop as the right tool for your eCommerce needs. Remember, our team is always here to assist you whenever you need help.
Zendrop was very easy to navigate through as well as the step by step guide the step by step guide.
We really appreciate your feedback! We're glad to hear that you found Zendrop easy to navigate and that the step-by-step guide was helpful. Our team is always here to assist you whenever you need support.
Great UI, easy to navigate and very helpful on finding product to source!
We really appreciate your feedback! We're glad you find the UI great and the platform helpful for sourcing products. Remember, our team is always here to assist you whenever you need help.
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