Do not use this company they lie and…
Do not use this company they lie and sit in your money for days. They are crooks
About Zil US
Data updated- Website
- zil.us
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 90% (9/10)
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About this business
Zil.US is a cloud-based payment platform with ACH and Wire transfers, and Checks by Mail Service. Zil.US provides instant money transfers between Zil.US accounts. Zil US powered by Zil Money, is a financial technology company and not a bank. Banking services are provided by our partner bank, Member FDIC. FDIC insurance applies only to eligible products associated with those that have funds held in accounts at the partner bank, subject to applicable limits and requirements.
Written by the business, not verified by us.Is Zil US legit?
Zil US (zil.us) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 88% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 90% of negative reviews. Last updated 2026-08-31.
What people say
Funds did not arrive to account
Funds did not arrive to account. Money sermed lost for days. Lies about what they had done. Worrs than soviet union. .
Reply from Zil US2024-07-05
Hi Cal, It’s understandable to feel frustrated when funds seem lost; addressing this promptly is important. There may have been a misunderstanding, and we aim always to provide clear and honest communication. Please email [email protected] or call (408) 775-7720 so this issue can be investigated and resolved swiftly. The goal is to ensure that all concerns are addressed and that you receive the needed support. I appreciate your patience, and efforts will be made to make this right. Best, The Zil Money Team
I'm not sure this is a fraudulent set…
I'm not sure this is a fraudulent set up or not? None of my custoemr payments have gone through and no one is giving me real answers. I've been waiting for a wire to come through for a month (usually takes a max 3 days!) and then ended up returned to sender. They said there is an account at a different bank and as I called the bank they said that no such account exists!
Reply from Zil US2024-07-05
Hi Tom, I understand your frustration with the payment delay and the wire transfer issue. We're committed to providing a reliable service, so I want to help resolve this as quickly as possible. The bank account details provided might have been incorrect, which could explain why the funds were returned to the sender. Let's get this sorted out—please reach out to us directly at [email protected] or call (408) 775-7720. We'll investigate the issue and provide you with the answers you need. Thanks for your patience; we're here to help resolve this for you. Best, The Zil Money Team
THIS IS NOT A BANK
THIS IS NOT A BANK. The federal government in the US required them to stop using the word bank. Perform a search under ZIL and FDIC. Be careful.
Reply from Zil US2024-06-14
Thank you for your feedback. We appreciate your concern and would like to clarify that Zil is indeed a financial technology company, not a bank or an FDIC member. We offer banking services through partnerships with FDIC member banks such as Silicon Valley Bank and Texas National Bank. This structure allows us to provide secure and reliable financial services. If you have any further questions or need more information, please feel free to reach out to our support team.
This bank has stolen over 200,000$ from…
This bank has stolen over 200,000$ from my business. They literally destroyed everything I built over 7 years. They will not give any reason or excuse they just keep apologizing. This has been going on for weeks. They stole my money. From what is seems like you have nothing to worry about if its a small amount of money, but they will wait until you have a hefty sum and then freeze all your accounts and never give you back your money.
Reply from Zil US2024-06-14
We're deeply sorry to hear about your experience and understand your frustration and concern. This situation is very serious, and we want to address it immediately. Please get in touch with our support team directly at (408) 775-7720 so we can investigate this matter thoroughly and work towards a resolution. We are committed to resolving any issues and ensuring the security of our client's funds. Thank you for bringing this to our attention, and we appreciate your patience as we work to rectify the situation.
Sad bank
The bank, despite its potential, is relatively small and has a limited customer service staff, resulting in below-par service. This has raised concerns about the professionalism and safety of keeping money in the bank. Furthermore, there are doubts about the authenticity of the positive reviews. For instance, a user reported an unsatisfactory experience, including the unauthorized transfer of funds during a migration phase and the bank's refusal to waive fees for its own errors. Therefore, it is advisable to exercise caution when considering this bank for financial services. If you are looking at this page to do due diligence on this company, just look no further and stay away from this company. I'm saving your headache, time and money.
Reply from Zil US2024-07-11
Hi there, I appreciate you sharing your feedback. There have been some concerns, and I want to address them. First, I want to assure you that our customer service team is larger and more active than ever. We're dedicated to providing professional and secure services, and we've worked hard to resolve any past issues. Your satisfaction is our top priority. Regarding your mention of other customer reviews, it's important to note that all our reviews are genuine and come directly from our customers. We do not use third-party services to generate reviews. If you experienced specific issues with unauthorized transfers or fees, please email us at [email protected] or call (408) 775-7720. We're here to help and ensure a smooth experience. Thank you for bringing this to our attention. Your feedback is valuable and helps us improve. Best, The Zil Money Team updated response on 11-07-2024
Zil Banking is modern digital banking…
Zil Banking is modern digital banking platform band it’s providing very nice services with SAAS solution. They are providing awesome banking experience to customers.
Thank you for your wonderful work♥️
Reply from Zil US2024-07-11
Hi Ayoub, We’re so glad to hear that you’re happy with our work!
it is the best and most user-friendly…
it is the best and most user-friendly website, the user interface of this website is good and eye-catching. I will recommend it to anyone trying to get an online bank account that works. It's really simple to use and friendly to their customers
Reply from Zil US2024-07-11
We’re thrilled you find our website easy to use and visually appealing and that you’d recommend us to others looking for a reliable online banking experience. Your kind words about our user-friendly interface and customer support mean a lot to us. We want to assure you that we’re committed to providing a seamless and enjoyable experience for all our users, including you. Thanks for sharing your positive experience!
To tell the truth
To tell the truth, with Zil Banking I was really able to have the trust and security that I needed and hadn't yet been able to have with other banks, the best customer service and speed they have, I recommend it and I really guarantee that you won't be disappointed. regret it, I use it and have already recommended it to my friends and family, you can trust
Reply from Zil US2024-07-11
Hi Rafaela, It’s great to hear that Zil Banking has given you the trust and security you need. We’re thrilled that you’re happy with our customer service and speed. Thanks a lot for recommending us to your friends and family. Your trust means everything to us!
The single-platform approach integrates…
The single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, and more. I recently had the pleasure of using Zilbank.com during a few of my online purchases. The website was extremely easy to use and the customer service was top notch. I was able to find exactly what I was looking for in no time. There was an almost “Amazon-type” experience as I was able to quickly make a purchase without any hassles and for a great price. Additionally, they offer free shipping and I received my orders, hassle-free, on time. I also appreciated how they kept me informed of my order status with detailed emails. Overall, I found the whole process entirely straightforward and had a very positive experience with Zilbank.com. Highly recommend!
Reply from Zil US2024-07-11
Thank you for your wonderful review! We're thrilled you had such a positive experience with Zilbank.com. It's great to know that you found our platform easy to use, our customer service top-notch, and the overall process hassle-free.
Zil Banking best software
Zil Banking best software one of the best banking app for i really like this banking software i liked it so much for online work
Reply from Zil US2024-07-11
It's great to hear you think Zil Banking is one of the best banking apps! We're glad you like the software and find it useful for online work.
It's very helpful and interesting
It's very helpful and interesting. Everything is well presented you can easily understand the instructions. It’s better than any other. I like this app.and my family also like this.
Reply from Zil US2024-07-11
Hi Puja, Happy to hear that you and your family are satisfied with our app! We're glad you find it helpful and easy to use.
Ashamed I sent my info to this absolute…
Ashamed I sent my info to this absolute scam… stay away
Reply from Zil US2024-06-13
I'm sorry to hear you feel this way. Your concerns are important to us, and I want to address them directly. Zil Money is committed to providing secure and reliable services. We are not a scam and take our customers' trust very seriously. Many satisfied customers use our platform for secure transactions and financial management. If there are specific issues or concerns you have experienced, please get in touch with us at [email protected] or call (408) 775-7720. We're here to help and clarify any misunderstanding updated response on 11-07-2024
its very useful and interesting
Reply from Zil US2024-06-13
Thank you for your feedback, Moulina Biswas! We're happy that you find our services very useful and interesting. Your satisfaction is our top priority, and we're committed to providing the best experience possible. If you have any further comments or suggestions, please feel free to share. Thank you for choosing Zil.
The customer service is always helpful
The customer service is always helpful, the interest rates are always affordable, and I have never had any trouble with my balance or transfer.. It gives always good service.. I have been using a since two month.. It gives a very affordable good one.. To give to use this system.. It is really impressive.. Zill bank one of the most affordable.. To use for financial site
Reply from Zil US2023-06-28
Hello Worker Business, we are so happy to hear that you have had a positive experience with our customer service, interest rates and balance transfers. We are always striving to improve our service, so please feel free to let us know if there is anything we can do to make your experience even better. Thanks again for taking the time to write this review - it really helps us out!
this is very good experience
this is very good experience. thanks for your helping. and your service is also very amazing. tp be honest i give you 5 star for your goodness
Reply from Zil US2023-06-28
Hello riuba, thank you so much for your kind words - we're glad to have been able to help you out and that you had a good experience. We're always striving to provide the best service possible, so we'll definitely take your feedback into consideration in order to improve our offerings. Thanks again for taking the time to write this review - it means a lot to us!
To be really honest with you guys
To be really honest with you guys, Zil Bank is a great good bank and should be the standard for other banks. I must mention that every employer I worked with was intelligent and upbeat. Once again, thank you, and I sincerely hope that nothing will prevent our collaboration! Also, I want to endorse it for everyone. I'm very happy that there is a bank here! I will always give them my appreciation, and I sincerely hope that they are happy to have me as a customer. Again, I'm grateful.
Reply from Zil US2023-06-08
Hello Sergey,Thank you so much for your kind words - we are truly happy to have you as a customer and appreciate your feedback. We will continue to work hard to be the best bank possible and provide our customers with the excellent service they deserve. Thank you again for taking the time to write this review!
I enjoy using this website because when…
I enjoy using this website because when I first opened an account they was no initial fees also this website I can start off with no minimum deposit it is easy to navigate in the website and also it supports wire transfers which make it easier to do international and domestic transactions.
Reply from Zil US2023-06-08
Thank you so much for your kind words about zilbank.com! We're happy to hear that you enjoy using our website and that you find it easy to navigate. We're always striving to improve our services, so please feel free to let us know if there is anything we can do to make your experience even better. Thanks again for taking the time to write this review - it really helps us out!
Zilbank is an online banking experience…
Zilbank is an online banking experience that will meet all your business very needs. Free, safe security features, verdraft, and get paid Fast, Easy & Flexible Payment Solution. Pay or get paid the way you want it– Credit, Debit, ACH, Check, Wallet-to-Wallet, Wire, etc.
Reply from Zil US2023-06-08
Hello Jian, we are so happy to hear that you had a great experience with Zilbank! We are always striving to improve our service, so please feel free to let us know if there is anything we can do to make your experience even better. Thanks again for taking the time to write this review - it really helps us out!
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MAJORITY - Mobile Banking