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Health & Medical

ZOE

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201 reviews

4.2201 reviews
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About ZOE

Data updated
Website
zoe.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
88% (30/34)
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About this business

ZOE is a nutrition science company leading the gut health revolution, helping people to feel better now and be on track to live many more healthy years. Powered by the world’s largest nutrition study, ZOE uses cutting-edge research and personalised tools to put the gut microbiome at the centre of long-lasting health.

Written by the business, not verified by us.

Is ZOE legit?

ZOE (zoe.com) has a 4.2 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Health & Medical and its reputation is good. 78% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 88% of negative reviews; Reviews mostly discuss Product, Customer service, User experience. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers had a great experience with this company. Consumers are really happy with the easy-to-use application, which offers clear guidance, insightful information, and wonderful recipes for tracking daily food choices easily. People also genuinely appreciate the customer service team, noting that responses are exceptionally prompt and staff members are consistently supportive when questions arise. Some reviewers were not happy with technical glitches in the application, mentioning occasional app crashes, unexpected freezing issues, and difficulties with food logging. A few other people also felt that customer support could be improved, pointing out communication delays, rigid return policies, or unhelpful automated responses.

Auto-generated from all reviews of this business. For reference only.

What people say

B
Barbara King英国 · 4 reviews · Experienced 2026-07-09 ·

Better health, multiple input styles, real humans for support

Snazzy, but snaggy, it's carried by dedicated real people when you need them. Even messaging me to let me know when a bug I reported was fixed. The Zoe podcasts led the way to this app, and the science behind is fascinating. I eat a far greater variety of food now. I've been with it for four years. Never been healthier, (no colds or coughs, etc). Input can be a photo, or describing the meal, or selecting ingredients, or scanning barcodes. All meals can be edited if need be. The snag is that development is racing so fast, that you often have to suffer annoying glitches, and sometimes an infuriating AI bot.

Reply from ZOE2026-07-13

Hi Barbara, Thank you for sharing such thoughtful feedback! It’s great to hear the science, podcasts, and support team have been helpful, and that ZOE has encouraged more variety in your diet over the years. Best, The ZOE Team

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