Helpful CS reps!
Helpful CS reps!! So kind, communicative, I didn't feel "sold to".
美国
Helpful CS reps!! So kind, communicative, I didn't feel "sold to".
First of all 3 day blinds if no where close to 3 days. It was more like 2 months. We were told one of their selling points was they have customer support. Our support person takes over a week to respond with multiple reminders and voicemails. During installation which happened 2 months after the order one blind was broken. It’s been one month and I am still waiting for a resolution after full payment with little to no response from their customer service. For the price you are paying I would recommend other small family owned companies who will at least show up if you call them.
Scout helped me fix an error I made during a booking. It was fast and very easy! Thanks Scout!!!