关于 amandahairs.com
数据更新- 网站
- amandahairs.com
- 分类
- 美丽与健康
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 313 条评价
- 差评回复率
- 16%（31/192 条）
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amandahairs.com靠谱吗？
amandahairs.com（amandahairs.com）在 OK.one 的综合评分为 3.1 分（满分 5 分），基于本站收录的 438 条用户评价，属于美丽与健康分类，口碑一般。评价两极分化：54% 给出 4 星及以上，同时 41% 打了 1 星；商家回复了 16% 的差评；评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-24。
评价综述
AI 生成Reviewers had a great experience with this company. Customers frequently praise the exceptional overall quality of the hair, noting that the units are consistently soft, wonderfully full, and remarkably easy to style. Many consumers also appreciate the exceptionally helpful and responsive customer service, mentioning that staff members take great care of their unique daily needs. Some reviewers were not happy with the product quality, mentioning unexpectedly thin units or items that looked completely different from the advertised pictures. A few consumers also experienced frustrating shipping delays and faced serious difficulties when trying to communicate with support to secure proper refunds.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
Emily got back to me in a good…
Emily got back to me in a good timeframe. She helped me with my order 😊
Emily was great
Emily was great. She responded to my emails in a timely fashion and answered all of questions.
The hair is beautiful
The hair is beautiful , soft and thick I absolutely love it
1 star because I contacted the merchant…
1 star because I contacted the merchant several days before order was shipped and I wanted to cancel. It took so long for the order that I no longer needed it before my birthday. Once I emailed they tried to tell me about a price change if I didn't get the order now. I didn't care I just wanted to cancel at the end of the day. And per their website orders can be canceled before shipment. YET, they still sent and order I didn't want or need after I canceled 4 days prior! I will never order from them and will get my money back
The hair is beautiful
The hair is beautiful! No shedding and the color is exactly how advertised. Can't wait to wear it out
I ordered the brown water wave with…
I ordered the brown water wave with highlights and it was definitely top tier the ears were cut out just right lace was precut as well they had the tabs on there as well preplucked and all def worth the wait
I am very happy with my quality wig…
I am very happy with my quality wig from AmandaHair. The color is beautiful and doesn't have a bad smell. The order shipped fast, is packaged well and comes with a satin bag for travel or storing. This piece styled beautifully. I get so many compliments. I am a customer for life! Thank you Amanda Hairs for the great savings deals for beautiful quality hair! (Please give us the option to choose preplucked for thicker bangs).
Quality and satisfaction
I bought for the first time, amd was love at first sight, know I buy always with Amanda, I’m so satisfied 😊
Amazing customer service 👏🏾 immediately…
Amazing customer service 👏🏾 immediately responded to my inquiries
My wigs are beautiful
My wigs are beautiful. The hair is so soft and curls well. Only thing is there are quite a few grey hairs that I have had to pull out and I still haven’t gotten all of them. But O know it’s all human hair.
A Bad Experience…
So I didn’t read the reviews here before I ordered and after reading the reviews I see the issues are similar. I ordered 3 wigs spending about $700. For my wedding party. One curly wet texture, one body wave, and lastly the straight reddish brown. I received one order first packaging was in a plastics giving “Amazon”. For the price of the wigs and supposed quality I def expected more. I've order from many vendors and this is probably the cheapest packaging I’m seen. The first wig was a body wave but delivery said it would be my (loose wave) photo is the wet curly texture, so I figured it got mixed up. Sent a request for an update on the rest of my order because now another week as went by. I was informed that custom color takes a bit more time. Uuhm I never ordered a custom color. Just ordered what you advertised (reddish brown). Finally a few days after the final order is delivered. (Now it needs signature and ID) which the first delivery was just sitting in a mail box. I thought this must be really nice and protected. So what was delivered was the body wave and the Reddish / Orange straight wig. (Def didn’t meet the expectations). I reached out to “FAY” with photos showing my delivery items to be told the delivery is correct. I then provided website photos along with what was delivered. Expressed I’m a first time customer ordering for my wedding party. The responds was to “return items to this address”. Not let’s fix this.. I asked will there be a shipping label for returning or compensation. Nothing! So I mailed the item right back (with signature and ID) lol gratefully it was to a U.S. address. So hopefully my refund will be quick. I ended up ordering from my normal place the Wig Dealer .. great presentation quality when delivered, and great customer service. .. Fay - Amanda (whoever ) Please understand Customer service is important in any industry. You never know “who” you are servicing. It may look like you are winning but with bad CS in this world will have you loosing slowly yet quick. I hope the company takes these reviews and feedback and build a better business. Update coming soon (hopefully)
Hello
Hello, my name is Laurie Vaceannie order number AM86281. I am a highly sort after professional hair influencer with close to 20,000 followers I ordered two wigs from you and one of them is totally red. It was supposed to be reddish brown. See the picture. I have a photo shoot coming up at the end of May and was willing to feature both wigs in that order number, The wigs came in plastic bags no boxes no nothing, I am appalled I am saddened and I am very disappointed and upset on what I was sent. I was recommended to you by a family friend. The long blonde wig was supposed to have bangs. It has no bangs. The reddish brown wig is completely red and was supposed to be reddish brown, I have yet to receive Order number AM86617 I have yet to hear from you
amandahairs.com 回复2026-04-17
Dear Laurie, Thank you for your review, and thank you for being willing to feature our wigs — we are truly sorry we disappointed you and your followers. You are right. The reddish brown wig you received is completely red, and the blonde wig was supposed to have bangs but does not. These are mistakes on our end, and we apologize. We have already approved your return and full refund for order #AM86281. Regarding order #AM86617: we are investigating and will email you within 24 hours. Regarding packaging: we hear your feedback about the plastic bags. We will do better. We are not hiding from our mistakes. We are fixing them. Please check your email for an update from our team.
BEWARE OF COMPANY
Hello. I have been reaching out to thier customer service to do my return, and they are telling me to keep the wig. I DO NOT WANT IT! It has not been opened. All tags are still on. I sent photos. I WANT to return it for a full refund but still get a runaround email back! This is ridiculous. I have to go through this to do a retun as it says on your website! And the wig looks nothing like the photo and does not feel like human hair! Be careful with this company!!
The hair is very good hair love it…
The hair is very good hair love it beautiful hair ❤️❤️❤️❤️❤️
Very impressed with the quality and…
Very impressed with the quality and professionalism. Will definitely order again
DO NOT BUY FROM THEM!
They are catfishing the wig that was sent to me was not the Wig in the picture. Very low quality not happy. I will never order from them again. Very poor Customer Service and did not want to give my money back. TERRIBLE COMPANY
amandahairs.com 回复2026-04-17
Dear Danille , You are right. The wig you received did not look like the photo on our website. That is not the standard we want to set, and we apologize. You also said we did not want to give your money back. To be clear for anyone reading this: we have now agreed to a full refund for your order. We are sorry that it took too long to get to that point, and we are sorry our customer service made you feel unheard. Thank you for your honesty. We will do better.
Amanda Hairs site states if you request…
Edited: Amanda Hairs site states if you request a return within 30 days, you pay shipping and they refund you fully as long as product us in tact. It was a struggle to hold them to THEIR POSTED POLICY.
amandahairs.com 回复2026-04-17
Dear Simone, You are right. Our policy says 30-day returns. You requested a return the same day you received the package. We should have given you the return address immediately. Instead, we spent 3 days asking you to "give the product a chance." That was wrong. We have issued a full refund to your original payment method. You do not need to return the product. We apologize for not following our own policy. Thank you for holding us accountable.
I ordered two wigs
I ordered two wigs . One black one highlight . They sent me two black wigs , NO blonde both shorter than what I paid for. They shorted me on inches HOW CHEAP ! I emailed them and even contacted them through what’s app and they left me on READ! First and last time ordering I feel so scammed will definitely be uploading videos to my YouTube and instagram accounts to let everyone know not to even waste time with such a ponzischeme company .
This wig looks nothing like promoters…
This wig looks nothing like promoters review . 26 inch wig - measurements barely 14 inches front with an abundance of fly away and mid back of wig appears consistent lengthy pieces of hair thinned out to 18 inches in length. ITS NOT TRUE TO LENGTH AND I MEASURED IT!! The wig is so thin, wide space and Doesn't look nothing like pic in fullness and length!! I'm returning it since I had to order wig from another vendor
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