ASPCA Pet Health Insurance

Thank you for the kind review, Erik. We really appreciate it!

Hi Jed，感谢您抽出时间分享您的经历——我们真诚地抱歉听到您的体验没有达到您的期望。如果您还有什么想分享或沟通的，我们的团队随时为您服务，请拨打 1-866-204-6764。祝您和您的宠物一切顺利。

Hi, Lori! We appreciate the kind words - give your pup some extra treats from us!

Hi, Paula! We appreciate the kind words - give your pups some extra treats from us!

Hi Todd, we apologize for any inconvenience this delay may have caused you, please be assured that your claim is receiving attention from our team. We're actively working on it and striving to process it as quickly as possible. We’ve sent this to our team for review. In the meantime you may login to the Member Center to monitor its progress as well.

Hi Lisa, we’re really sorry to hear you’re thinking about canceling — we know that’s never an easy decision. While we aren’t able to manage cancellations here, our customer care team is here to help you further at 1-866-204-6764 if you’d like to talk it through.

Hi Fatima, we apologize for any inconvenience this delay may have caused you, please be assured that your claim is receiving attention from our team. We're actively working on it and striving to process it as quickly as possible. We’ve sent this to our team for review. In the meantime you may login to the Member Center to monitor its progress as well.

Thank you for choosing ASPCA Pet Health Insurance, Dorian! 🥰 We appreciate the kind words 🧡

Hi Phyllis, thank you for taking the time to submit such a kind review! We appreciate it.

Hi, we're sorry to hear you're unhappy. The duration can vary based on factors such as having all the necessary documentation and the volume of claims received. If you would like to discuss the claim process time frame in more detail, please give our customer service team a call at 1-866-204-6764.

Great to hear, Claudia! Thank you so much for sharing your positive feedback with us.

Thank you so much for your kind review, Pamela! We're thrilled to hear that you and your pet are happy with our pet insurance services. Your satisfaction means the world to us! However, we think you may have us confused with our strategic partner, the American Society for the Prevention of Cruelty to Animals (ASPCA®). As a partner, the ASPCA Pet Health Insurance program is administered by PTZ Insurance Agency, Ltd. We're proud to collaborate with such a reputable organization dedicated to animal welfare. This partnership allows us to provide comprehensive coverage and support for your furry friends. Thank you again!

Hi Tanya, we’re really sorry to hear you're unhappy with your experience. If you would like to speak to someone directly or address any specific claims in greater detail please give us a call at 1-866-204-6764.

Hi Lindsey, thank you for being open with us — we know affordability is a real concern, especially right now. With the rising cost of veterinary care, many pet parents are feeling the pressure. We’d love to help you explore options that might work better for your budget or address any specific claims. If you’re open to chatting, give us a call at 1-866-861-9092 — we’re here to support both you and your pet.

Hi, Susan - we appreciate the kind review! Thank you for sharing with us.

Hi Kim, we're so sorry to hear you're unhappy. Please give us a call at 1-866-204-6764 if you would like to discuss your account in greater detail.

Hi, Theresa! We appreciate the kind words - give Betsy an extra belly rub from us!

Hi Edward, thank you for taking the time to submit such a kind review! We really appreciate it.

Hi Kristina, we’re really sorry to hear you’re thinking about canceling — we know that’s never an easy decision. While we aren’t able to manage cancellations here, our customer care team is here to help at 1-866-204-6764 if you’d like to talk it through.

Hi Frank, thank you for taking the time to submit such a kind review! We appreciate it.