ASPCA Pet Health Insurance

还在等保险理赔款呢…

还在等保险退款，我提交的理赔申请还没收到回复。

跟ASPCA health合作一直很顺利…

与ASPCA健康保险合作总是很轻松。

Verónica Seivert美国 · 写过 7 条评价 · 已认证 · 体验于 2026-05-26 · 发表于 2026-05-26

满意的顾客

网站管理起来很方便。理赔响应及时，客户服务很棒。我只是希望给10岁以上的宠物买保险时，价格别那么让人吃惊，哪怕这些宠物相对都很健康。

我的理赔总是很快到账

我的理赔总是很快到账，从来没出过任何问题。价格很合理。

宠物主人的靠谱选择

I’ve had ASPCA Pet Health Insurance for my Cat for over seven years, and overall my experience has been positive. The coverage helped significantly with emergency vet bills, and the claim submission process online was fairly simple. Reimbursements were not instant, but I usually received payment within a couple of weeks. What I like most is the broad coverage options, especially for accidents and illnesses. It gave me peace of mind knowing I wouldn’t have to make financial decisions during an emergency. Overall, I’d rate ASPCA Pet Health Insurance 4 out of 5 stars. It’s a solid option for pet owners looking for reliable protection, especially if you enroll your pet while they’re still young and healthy.

Maria Morales美国 · 写过 2 条评价 · 已认证 · 体验于 2026-05-26 · 发表于 2026-05-26

理赔处理挺快的。

Quick processing of claims.

MissDanelle美国 · 写过 1 条评价 · 体验于 2026-05-24 · 发表于 2026-05-26

如果能给0星我一定给。这完全是浪费时间金钱。

If I could give 0 stars I would. This has been a complete scam, from the time I enrolled in March 2025 until now, end of May 2026. I have paid over $900 in premiums since I enrolled my pet. I have submitted 5 claims totaling just over $2,000 and ALL of my vet records. My vet's office also supplied all the records, which are very detailed, and go back 11 years. All of my claims were denied initially stating I hadn't provided the records. After ensuring they did have all records, I was told the claims would be reprocessed within 10 days. When I hadn't heard anything for over 30 days, I called customer service, and they confirmed I had provided everything needed and the man on the phone stated HE would personally ensure that ALL of my claims were reprocessed and he would contact me in 24-48 hours. That was 4 days ago. This morning I had an email stating I would hear from them in another 30 days. THIS IS UNACCEPTABLE. While I've been waiting on responses, I've been paying the premiums. My pet was NEVER covered under the insurance plan I've paid over $900 for to keep him safe and healthy. I've done my part 100%. ASPCA Pet insurance has NOT provided the services I've paid for. I've wasted so many hours of time on the phone or sending emails and records and I'm currently waiting on the phone AGAIN right now. DO NOT pay for this service. It is a total waste of money. And a complete waste of time, trying to get your calims paid or your money back. I have requested a refund and heard nothing back. I feel completely scammed. Updated June 15, 2026. ASPCA pet insurance still has not approved my claims or issued me a refund. At this point for my own sanity, I am just canceling the policy, even though I feel I was scammed out of $900 in insurance premiums. Don’t waste your time or money. Pet insurance is personal. We are trusting these companies to help us keep our pets healthy. I couldn’t be more disappointed by this company.

新评价

随时告知我的理赔进展

流程快，报销也到位。

流程快速，赔偿合理。

价格实惠的宠物保险

实惠的宠物保险

理赔超方便！

我对这个保险很满意

我对保险挺满意的，就是希望不用自己先垫付费用再报销。

添加宠物很简单

理赔提交很方便，而且…

理赔提交很方便，赔付也挺快的，我在使用保障方面没遇到过什么问题，就是希望他们别设保障金额上限。

入手这个：

听好了： 我把两匹马在这里买了意外/肠痉挛保险。我的马需要做肠痉挛手术，账单超过17000美元。猜猜他们赔了我多少？889美元！！！不知道他们怎么把几乎每一项都拒赔了！简直是笑话。马上取消这份保险！我以为通过ASPCA买保险是对的，因为我定期向他们捐款。我以为他们会是一家诚实可信的公司。大错特错！！！ ASPCA——别回复什么'很抱歉你有不好的体验，请拨打客服'这种话。

客服不错。

提交流程很简单

到目前为止，我因为同一个问题已经提交了4次理赔申请，因为去过很多次宠物医院。提交过程很简单，他们接受引用之前信息的解释，没有任何问题。理赔说明很清晰，前三次的审核和理赔也都及时到账。

JE美国 · 写过 5 条评价 · 体验于 2026-05-17 · 发表于 2026-05-17

不打电话就无法取消保单，而且他们经常关门

定价还算合理，但我们就是没用上。多年来在保险上花了数千美元，取消保险简直是个大麻烦。网站上没有取消保单的选项，也没有发消息/邮件请求取消的渠道，所以只能打电话给他们——而且还得受限于他们的工作时间。 等我们的狗再大一些，我们可能会再次购买保险，但不会再选择ASPCA了，因为取消保单实在太麻烦了。

这个保险太棒了

This insurance has been wonderful, they paid me back in a Timely matter. I would definitely recommend them.

响应快，理赔也公道，所…

到目前为止，遇到宠物意外事故，响应很快，赔偿也合理。