Too slow! Just don't!
Absolute joke!
关于 Bare Cases
数据更新- 网站
- bare-cases.com
- 分类
- 电子与科技
- 所在地
- 新加坡
- 状态
- 待认证
- 近 12 个月
- 56 条评价
- 差评回复率
- 19%（40/210 条）
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商家自述
We make cases for case-haters. Keep your smartphones safe from scratches while you enjoy its original design & ergonomics with our ultra thin Bare Naked cases.
Bare Cases靠谱吗？
Bare Cases（bare-cases.com）在 OK.one 的综合评分为 3.0 分（满分 5 分），基于本站收录的 435 条用户评价，属于电子与科技分类，口碑一般。评价两极分化：47% 给出 4 星及以上，同时 44% 打了 1 星；商家回复了 19% 的差评；评价主要围绕产品、质量、价格。数据最后更新于 2026-10-24。
评价综述
AI 生成Most reviewers were let down by their experience overall. Consumers frequently complained about poor product quality, noting that the cases quickly deformed, scratched easily, and failed to adequately protect devices. Many buyers also experienced significant delivery delays and found customer support extremely unhelpful when attempting to resolve ongoing issues or secure refunds. Some reviewers were happy with the initial sleek design and thin feel of the phone cases. People also mentioned that the covers felt lightweight and comfortable in the hand when first unpacked. However, these initial positive impressions quickly faded as severe durability and quality issues emerged over time.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
Overpriced and Very poor quality
Very poor quality cases for the overpriced cost. Within weeks the case has started to become extremely loose around my phone and doesn't fit it at all, to the point where it is falling off. The cutouts in the back of the case for the camera also do not fit properly. Avoid at all costs. To make it worse the customer service also do not reply.
Worst accessory company. Avoid at all costs
This has to be the worst company out there. The customer service is nonexistent and when they actually reply to your emails they are very unprofessional. They take the sweet time to ship your order, and they have the nerve to label their shipping options as “express”. The quality of the products is insanely poor, even AliExpress products have better quality. Paying 50+ USD for knockoffs is just ridiculous. The cases start peeling within the first week of use and feel cheap. This company gives Singapore a bad reputation. They should be shamed into oblivion.
Awful customer service. SLOW processing
I placed an order seven days ago. I paid for expedited shipping and it hasn’t even shipped yet. I’ve emailed customer service five times looking for an update and I have not heard back. I’m going to be calling my bank and doing a chargeback. They were quick to charge my card, but now that I’m asking for a refund because they haven’t fulfilled their end of the obligation…. Crickets
Like many other poor customers of this…
Like many other poor customers of this bussiness, I was subject to this scam. They use professional looking marketing to fool you into buying their cheap crap and to provide you with next to 0 customer service. I requested to cancel my order immediately after reading reviews for them only to respond 3 days later saying my order was shipped a day after purchase. Interesting seeing as their website claims 3-5 days for dispatch. No one will answer you for days and you will NOT have your issue resolved, they take your money and run. This bussines is a scam, plain and simple, BUY ELSWHERE.
Worst company ever
Worst company ever! Terrible almost non existent customer service. A ghost like company with difficult to find contact details and useless communication. Part of our order was out of stock (the alignment tray to fix the protector on) so tried to cancel but they wouldn’t accept, sent part of the order with no communication re the outstanding. Had to email several times too chase up the outstanding items. Tried to tell them they were no longer needed as in the 7 weeks we’d waited, another case had been purchased. Item arrived anyway with no return address and emails since have all been ignored. Do not trust!
Do not buy
Do not buy. Terrible quality for what seems to be a premium product based on price. I have had multiple issues. 1. The website said the item would ship in 1-2 weeks. My case was shipped 6 weeks later. 2. When I finally received the case, it looked great, seemed to be of very good quality BUT after only 2 weeks of use under very normal conditions (no extreme handling, no drops), the case started to peel in 2 spots, then a few more spots, and they are getting bigger. It seems like the matte coat that gives a very good look to the case was coming off. 3. The customer service is terrible with very slow response. They claim they respond within 1-3 days which in my case it’s been 3 days. This is simply not good enough. Worst case I’ve ever had The final feedback from this dodgy business lwas that “the peeling on the back of your case appears to be due to normal wear and tear, likely from frequent handling, such as moving the device in and out of pockets”. This is a joke how this can be tear and wear just after 2 weeks. Worst shopping experience ever.
Customer service took a week to respond…
Customer service took a week to respond and told me my shipping details were wrong. I checked and they were correct and haven't heard back
Avoid at all costs
I ordered two cases, I waited weeks for confirmation - finally got it and delivered me one case. I've sent them many emails and received no response from them $92 AUD down the drain. the case I did get didn't last long and shattered when it slipped out of my hand and hit my car's dashboard. Very poor materials and the worst customer service. this feels like scam.
Bad quality. Horrible Customer Service
The Bare case for iPhone 15 Pro max is not very good quality. After a few weeks the case begins to loosen and slide off in the corners. Customer services refuses a refund. They offer a replacement which means I once again would have to customs and customs fees. Never again!
Like many others, I fell victim to this shady company's business practices
Like many others, I have fallen victim to Bare Cases (aka. Niche Commerce based in Singapore) and their deceptive business practices. I ordered an item and requested a cancellation almost immediately. Despite them not shipping it out for multiple days, they claimed they were unable to stop the shipment -- and they only responded a week later. When they agreed to take it back, they required me to pay for shipping AND pay a restocking fee, despite me never opening the item. Their customer service is non-existent. I have filed complaints with the regulator in Singapore, along with the CFPB and FTC in the USA. Do not do business with these people.
Cheap packaging impressions
The case is pretty slick and nice, but it was marketed as a $53 case with nice packaging and all. But when it arrived it was a case inside a plastic wrap. I got it at a discount, but does the discount warrant a lack of presentation and making it look cheap? I felt a little scammed, thinking I could present this as a gift for someone with the nice packaging marketed online.
Avoid!
Similar to recent reviewers... I placed my order on 27 March and am still waiting for delivery. Emailed on 4 April to chase, got a response 4 days later telling me that the case was sent to me on 27 March with tracking link and to 'be patient'. Parcel still hasn't left their warehouse, wherever that is. Terrible comms. Terrible service. 50USD down the drain...
Update - Customer service non existent
Customer service non existent! Purchased a case 2-3 weeks ago and it according to the parcel tracking it has been stuck in Singapore ever since. Despite three attempts to contact Bare customer service for help I have had zero response. UODATE Following this post, bare cases have since replied to me, found an issue with the courier and sent a second case free of charge. Well done Bare Cases!
Could not cancel my order.
Could not cancel my order. Told that their systems couldn't stop the product shipping. Even though it was out of stock and it took 1 month to receive the item. So I waited a month and got charged for something i didn't want. Once you click "buy" it's a one way street. Customer service unsympathetic and unhelpful. Sorry Bare, I wanted to like you but this is just not how you do business. Zero stars. Very unhappy and i'm out of pocket.
Unprofessional Company
Bad bad customer service. Didn't mention it was a pre-order product. Very slow in replying e-mail. Out to cheat people. DON'T BUY FROM THEM!
Took them a week to send it
Took them a week to send it. Not sure how long will it take to arrive. Not responding to emails. Literally terrible service!
GOT MY MONEY BACK!
I had an absolutely terrible experience with Bare Cases. Firstly, it took more then 30 days for them to even ship the product I ordered. When it finally arrived, the color didn't match what was advertised at all. My screen was unfortunately damaged because of this delay. Upon discovering this, I attempted to return the item as per their policy. They have the audacity to charge a restocking fee and expect customers to foot the bill for return shipping with tracking. This is not only unfair but downright unacceptable. After endless frustration and countless attempts to reason with their customer service, I was left with no choice but to dispute the transaction with my bank. Thankfully, my credit card company intervened and refunded me the money. It's clear that Bare Cases has a pattern of deceptive practices, as evidenced by the numerous complaints against them. I've even taken the step of reporting them to the FTC (Federal Trade Commission) in hopes of preventing others from falling victim to their deceitful tactics. Save yourself the headache and steer clear of Bare Cases. Their promises of timely shipping are nothing but a sham, their products are subpar, and their customer service is abysmal. Avoid at all costs.
Don’t buy from them!
Don’t buy from them! It took them 1 week from when I placed the order to register it for shipping. Then finally I received a customs bill in a sms for a total of more than what was the value of the case. There was no mention of customs fees or extras at the check-out. Shady business model. You’re better off somewhere else.
Terrible company
Terrible company. I placed an order and received an email stating that due to the holidays shipping would take longer. They informed me about the holidays after I placed the order and do not answer my emails. However I have gotten email spam from them since the order. Just Terrible. Update: Feb 20th Well I received the case so I will increase the number of stars. As for the case it is as described but seems way overpriced in my opinion.
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