More than just jewelry, at Buddha Stones, we view it as a way of life; Accepting life's contrasts, nourishing one's spirit; Inspiring one's thoughts; revitalizing the body; Brightening your existence.Our mission at Buddha Stones is to make carefully chosen handmade items available to a worldwide audience while igniting dialogue about preserving traditional crafts.We provide authentic Dharma products of the highest caliber to encourage your spiritual practice and deliver spiritual jewelry to enhance your life. Tracing our humble roots to our extensive travel and spiritual experience with Tibetan cultures, we have seen how powerful spiritual jewelry and amulets can be.Buddha Stones is committed to preserving significant meaningful items that promote harmony, joy, and present-moment mindfulness. The symbols on the Buddha Stones are meant to represent faith, protection, and healing. They bring good luck to you and your loved ones since they have the power to draw in good energies and drive away bad ones.We want to create a network online that supports Tibetans, Nepalis, and others who need financial assistance for their trade-in addition to growing our client base.At Buddhastoneshop, we conduct research to find new Buddha-related goods and categories that are appropriate for your family's daily needs. We must provide you with the best value for your money so that each time you purchase with us, you get a better deal than you would elsewhere.
Most reviewers were somewhat happy with their experience overall. Customers frequently praise the responsive support team, noting how quickly staff members assist with exchanges and resolve issues. Many consumers also appreciate the comfortable fabrics, beautiful colors, and attractive designs of the clothing and jewelry items.
However, some customers also noted that sizing can be quite tricky, requiring careful attention to measurement charts. People frequently mentioned that returning products is expensive and complicated because international packages must be shipped back to China. A few shoppers also experienced issues with poor fabric quality, unexpected material textures, or items arriving damaged.
The sizing is ridiculous - ordered a jacket and the proportions are terrible the arms are so short I can't get my arms in. I did not see the returns are not in UK and you have to email to get the address. Will I ever get my money back?
Buddhastoneshop 回复2026-06-01
Dear Customer,
We are sorry to hear that the jacket did not meet your expectations.
We have already contacted you directly to follow up on the matter and discuss possible solutions. Our team is committed to assisting customers with sizing and return-related concerns on a case-by-case basis.
Thank you for sharing your feedback. We look forward to resolving this issue with you and providing further assistance.
Best regards,
Customer Support Team
Very disappointing experience. I bought from this company about two years ago, and at that time I received a beautiful, high-quality bracelet. Unfortunately, it looks like this store has completely changed for the worse.
This time I received a very poor-quality bracelet that does not look like the product shown or described. It is not flexible, does not stretch, and I cannot even wear it on my wrist. The end of the bracelet has crooked knots sticking out, making it uncomfortable and unpleasant to wear.
I also have serious doubts that these are natural stones. To me, they look more like cheap beads, and the overall quality feels like something you could buy on AliExpress for a few dollars.
The worst part is their customer service. They advertise a 30-day money-back guarantee, but when there is a real problem, they do not handle it properly. Instead of resolving the issue, their emails felt dismissive and mocking toward the customer.
I do not recommend this company at all. In my opinion, the quality has gone downhill, the product I received was unacceptable, and their “guarantee” means nothing if they refuse to stand behind it. This is one of the worst customer service experiences I have had.
P.S.
My order number is BS565407, placed on May 19, 2026.
Your response is misleading. Your customer service team has already been corresponding with me about this order for five days and has offered discounts and partial refund options instead of honoring your return guarantee and processing my full refund request.
I have already provided all necessary information. Please stop delaying this matter and process my return and full refund.
Buddhastoneshop 回复2026-06-01
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name "Anna Crane". To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
I ordered the harem pants with a peacock on them. What arrived was a pair of stiff, short, potato sack looking garbage made of the worst quality cotton fabric I ever felt. The pants look almost nothing like the ads, which are likely AI generated. The stitching looks like an 8 year old did it, the fit is ugly and the pants feel like sandpaper on the skin. Complete disappointment! And if I try to return it I’ll have to mail it back to China, which will cost me even more in time and money due to import/export taxes. Selling this kind of horrid product should be illegal. Don’t even think about shopping there!
Buddhastoneshop 回复2026-05-29
Dear Customer,
We are very sorry to hear that the product did not meet your expectations.
We have already proactively contacted you by email to further follow up on the issue and discuss possible solutions with you.
Customer feedback is important to us, and we remain willing to continue communicating in order to resolve the matter in a reasonable way.
Best regards,
Customer Support Team
Good quality clothing but sizes not for European market. Returns virtually impossible because of cost.
Buddhastoneshop 回复2026-05-29
Dear Customer,
Thank you for your feedback.
We are glad to hear that you were satisfied with the clothing quality. Regarding sizing, some of our apparel styles are designed with Asian sizing standards, which may differ from European sizing expectations. For this reason, we always recommend carefully checking the size chart before ordering.
We also understand that international return shipping costs can feel inconvenient, and we will continue working on improving our customer service and shopping experience.
Best regards,
Customer Support Team
I ordered two bracelets. Absolutely amazed at the fit of the bracelets. They are perfect on my wrist. I have a small wrist so usually bracelets are to big. These two bracelets are perfect. I love the color of each bracelets, I will most definitely wear these with confidence they will not fall off. The quality on each is perfect. Very happy with my order
Buddhastoneshop 回复2026-05-29
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Great experience. Great clothes. The linen feels great! They also made everything very easy when it came to exchanging.
Buddhastoneshop 回复2026-05-29
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Absolute rip-off!! Over $300 for a simple Jade pendant. Stone was dirty on arrival, some sort of glue or grime. Crappy box it came in. Very average piece of Jade. What a scam. Blood theives
Buddhastoneshop 回复2026-05-28
Dear Customer,
We are sorry to hear that the product did not meet your expectations.
We have already contacted you by email to better understand the situation and kindly asked you to provide photos of the item so we can investigate the issue further and assist you properly.
We remain willing to communicate with you and work toward a reasonable solution.
Best regards,
Customer Support Team
The clothes were advertised as cotton but when they arrived they were clearly synthetic and cheaply made. This is a scammy, drop shipping site - avoid!
Buddhastoneshop 回复2026-05-28
Dear Customer,
We are sorry to hear that you were dissatisfied with your purchase.
However, according to the fabric details clearly listed on the product pages, we did specify that the garments are made using blended materials. We did not advertise these items as being made from 100% pure cotton.
We always encourage customers to review the material composition and product details carefully before purchasing.
Best regards,
Customer Support Team
The products I received did not match the quality I expected from the advertising and the fit was poor. The biggest issue was the returns process. Although the company advertises a “no hassle” return policy, I discovered that returns had to be shipped back to China at my own expense, which was costly and time-consuming. Additionally, it took several emails to BuddhastoneShop to obtain a return address. They kept offering a discount on the goods but I just wanted to return them and never shop from them again for clothes!
I also feel the marketing gives the impression of an ethical/spiritual lifestyle brand, but customers should be aware that items may be manufactured and shipped internationally.
I’m posting this simply so other customers can research carefully before ordering.
Buddhastoneshop 回复2026-05-28
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
The order was delivered promptly but due to ordering too big a size I had to contact them to exchange for a size Small. They emailed back promptly explaining the exchange process so I'm looking forward to receiving my replacement pair of buddha trousers soon.
Buddhastoneshop 回复2026-05-28
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
They use “uk” in their name and the customers fall for this scam..
Low quality fabric at premium rate , same outfit u can get from temu or shein for £6.99- £9, returns r not free or at uk charges , they make u post it back to china and pay the shipping price which doesn’t work out.. in the end they offer u a 10%refund or discount
Buddhastoneshop 回复2026-05-27
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
The products are beautiful and the response time from customer service is prompt and they are very helpful.
Buddhastoneshop 回复2026-05-27
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Customers serious response to the situation in the minute solve the problems
Buddhastoneshop 回复2026-05-27
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Exchange, great customer service, replied in a few hours. Excellent result. Will order more items soon. Thanks Buddha
Reliable. Replied by email in a few hours, great service
Buddhastoneshop 回复2026-05-27
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Plesse don't use Yodel to deliver goods to customers. They've had my parcel (cleared through customs) for six days). Yet they have made no attempt to deliver it, and they have eliminated the tracking details. They are also hard to contact. Fortunately i had written down the tracking number. Seriously, they arent good for your business
Adfitional informarion:
Order no UKBS78589 despatched (May 17)
Tracking no from Yodel (I wrote it down) JD0002210783167930.
Updating messages from Yodel said it had passed through customs and that I'd get it before May 25th (Just in time for my wedding anniversary) They have reneged on this. I may or may not get it in a week (if they can be bothered to deliver it at all)
Buddhastoneshop 回复2026-05-26
Dear Customer,
We are sorry to hear about the delivery experience and understand your frustration regarding the courier updates.
After checking your order #UKBS78589, we found that the package was successfully delivered on May 26, 2026. We have also contacted you to confirm whether you received it successfully.
Please note that once the parcel is handed over to the local carrier, the final delivery process and tracking updates are managed by the courier company directly. However, we truly appreciate your feedback regarding the delivery service and will pass it along to our logistics partners for review.
Best regards,
Customer Support Team
Scam company! Do not trust. Do not buy from this shop- I have been awaiting a refund since Feb. They will reply to this with ‘we can’t trace your order!’ OR ‘we’ve refunded you’. Why would I bother writing warning reviews if they were a legit company? I sent inferior clothes back, costing £20 to send to China, they will sell them again and I’ve not got refund- don’t let it happen to you
Buddhastoneshop 回复2026-05-26
Dear Customer,
We are sorry that you feel dissatisfied with your experience.
However, we would like to clarify that we previously attempted multiple times to process your refund to your original payment card, but the transactions could not be completed due to issues on the receiving bank/card side.
To help resolve the matter as quickly as possible, we have already sent the refund to you via PayPal instead.
We understand international returns can be frustrating, but we have continued communicating with you and working to complete the refund process.
Best regards,
Customer Support Team
Awful cheap quality dress Don’t buy from this company
Awful cheap quality dress. I paid more from here rather than other obvious cheap brands on Facebook because it had a decent reputation. I want a refund but all they’re offering is a discount on something else. My legal rights are a full refund. They are not answering my emails now. Not happy!
I have since had a reply with a return address to china. It says it will cost me £2.95 to refund. It will actually cost £19.90! Not worth it for what I’ll get back. Outrageous. I’m annoyed that I was duped. The dress I bought was cheaper on other sites but I paid extra because their website seemed more professional.
Buddhastoneshop 回复2026-05-25
Dear Customer,
We are sorry to hear that you were dissatisfied with your purchase and return experience.
We would like to clarify that we have already contacted you and continued providing assistance and possible solutions regarding your order.
As an international store, returns are processed through our designated return center, and international return shipping costs are determined by the shipping carrier rather than by us directly. We understand this may feel frustrating, which is why we also tried to offer alternative solutions to help reduce inconvenience and cost.
We remain willing to continue communicating with you to work toward a reasonable resolution.
Best regards,
Customer Support Team
Wonderful customer service! Ordered many parcels already. Quality of stones is amazing for the prices and I do have expertise on that. Clothes always praised by people I meet. Bells for me are best to get on internet. It is honest and quality shop. If you know you know.
Buddhastoneshop 回复2026-05-25
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Nice designs however the fabric is awful, it's like cardboard. Pretty disappointing given the price. The fabric that's advertised is different to what they ship, I don't recommend
Buddhastoneshop 回复2026-05-25
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
They've been great. Great mala beads and styles. Great customer service for an email based service.
Buddhastoneshop 回复2026-05-25
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
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