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购物与时尚

FARM Rio

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101 条评价

4.0101 条评价
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关于 FARM Rio

数据更新
网站
farmrio.com
分类
购物与时尚
所在地
美国
状态
待认证
近 12 个月
101 条评价
差评回复率
92%(24/26 条)
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商家自述

我们是一群来自巴西里约热内卢的创意人士,相信幸福的存在。自 1997 年以来,我们不仅仅是一个品牌,还创造了开明的文化时刻。基于良好的能量和美丽的频率,我们相信太阳光线可以照亮灵魂。我们相信大自然带给我们的眼睛和感受的所有颜色和形状。我们相信当地文化,并使其保持活力。

以上内容由商家自行提供,未经平台核实。

FARM Rio靠谱吗?

FARM Rio(farmrio.com)在 OK.one 的综合评分为 4.0 分(满分 5 分),基于本站收录的 101 条用户评价,属于购物与时尚分类,口碑良好。23% 的评价为 1 星,差评比例偏高;商家回复了 92% 的差评。数据最后更新于 2026-08-12。

用户怎么说

商店 FARM Rio

很享受我在 FARM Rio 的经历。首先喜欢这个品牌提供的衣服和款式。其次,购买的商品在几天内降价,因此联系了他们的客户支持,他们很快就做出了回应和解决!对客服真的很满意!

FARM Rio 回复2026-07-09

Hi Roxanne 💛 Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your experience with FARM Rio. It means so much to us that you love our colorful styles, and we're especially happy that our Customer Service team was able to assist you quickly with your price adjustment. Providing fast, caring support is something we truly value, so knowing you left satisfied makes our day. Thank you for your trust and support. We can't wait to welcome you back for your next FARM Rio find! Um abraço, FARM Rio team 🌴

优秀的客户服务

优秀的客户服务!他们会快速回复您并始终帮助解决问题。

FARM Rio 回复2026-07-09

Hi Danielle 💛 Thank you so much for your kind review! We're thrilled to hear that you've had such a positive experience with our Customer Service team. Providing prompt responses and helping resolve any issues as quickly as possible is always our priority. Your support means the world to us, and we look forward to assisting you again whenever you need us. Um abraço, FARM Rio team 🌴

快速回复!

快速、乐于助人、热情的沟通!喜欢这个品牌并期待从这里获得更多作品。

FARM Rio 回复2026-07-09

Hi Lauren 💛 Thank you so much for your lovely review! We're delighted to hear that you had a positive experience with our team and that you found our communication quick, helpful, and warm. Creating memorable experiences for our customers is just as important to us as creating colorful pieces you'll love. Thank you for your support and for being part of the FARM Rio family. We can't wait to help you find your next favorite piece! Um abraço, FARM Rio team 🌴

FARM Rio 的客户服务是一流的

我最近浏览了里约农场的网站,并将一些潜在的商品放入我的购物车。 当我去检查我的购物车时,我的手指不小心下了订单。 我立即给他们的客户服务团队发送了电子邮件并解释了发生的事情。 他们立即回复并记入我的订单。 如果做得好,客户服务就会很到位,而 FARM Rio 也做到了这一点。 我非常感谢他们没有提出任何问题就将我的订单记入了贷方。 大多数客户服务人员要么花时间回复,要么在某些情况下根本不回复,然后必须联系您的信用卡公司并进行解释。 值得庆幸的是,FARM Rio 在他们的游戏中处于领先地位,并且非常有帮助。 我不会很快忘记的事情。 谢谢里约农场!

FARM Rio 回复2026-07-09

Hi Amy 💛 Thank you so much for sharing your experience! We're delighted to hear that our Customer Service team was able to assist you quickly and make the process as smooth as possible. We understand that accidental orders can happen, and we're glad we could resolve everything promptly and give you peace of mind. Knowing that our support made such a positive impression is the greatest compliment we could receive. Thank you again for your trust and for choosing FARM Rio. We look forward to welcoming you back soon! Um abraço, FARM Rio team 🌴

第一次在农场里约购物…

第一次在里约农场网站购物。我还没有收到邮件,但就价格调整事宜联系了客户服务团队,尽管这可能是他们最繁忙的时间之一,他们仍然做出了回应,并在 2 小时内高效地处理了此事!我可以说这是我遇到过的最好的客户服务!大家放心购物,因为如果有任何问题,您可以在另一端联系一个人,而不是一个会不断循环您的机器人!

FARM Rio 回复2026-07-09

Hi Teresa 💛 Thank you so much for your thoughtful review! We're thrilled to hear that your first experience shopping with FARM Rio has been such a positive one. It's wonderful to know our Customer Service team was able to assist you with your price adjustment quickly, especially during one of our busiest periods. Your kind words about our support mean so much to us. We believe every customer deserves attentive, human care, and we're delighted that this made a difference in your experience. We hope you love your new pieces once they arrive, and we can't wait to welcome you back for your next colorful moment with FARM Rio! Um abraço, FARM Rio team 🌴

超级好的员工

FARM Rio 回复2026-07-09

Hi Georges 💛 Thank you so much for your lovely review! We're so happy to hear you had a great experience with our team. Your kind words mean a lot to us, and we'll be sure to share them with everyone. We truly appreciate your support and can't wait to welcome you back again soon! Um abraço, FARM Rio team 🌴

里约农场很棒

里约农场太棒了。他们当天就回复了我的问题并解决了我的问题!

FARM Rio 回复2026-07-09

Hi Edie 💛 Thank you so much for your kind words! We're delighted to hear that our team was able to respond to your question promptly and resolve your issue the very same day. Providing a smooth and positive experience for our customers is always our goal. We truly appreciate your support and look forward to welcoming you back for more colorful moments with FARM Rio! Um abraço, FARM Rio team 🌴

很高兴与您的客户服务!

我无法告诉你我对客户服务有多满意。昨天我订购了一件我一直在争论的衬衫。最后它上市了,我必须拥有它。我很快就下单了,当我收到确认信息时,我意识到我把它发送到了错误的地址。我们住在德克萨斯州,但在密歇根州的农场度过夏天。我因为这个愚蠢的错误而对自己非常生气。我赶紧给HELLO Farm地址发了邮件,说明了情况。我希望现在更改地址还不算太晚。好吧,我收到了预先回复,他们会按顺序处理请求。我什至弄乱了订单号,不得不回邮件来解决这个问题!我以为我已经把它搞砸了。晚上晚些时候,我收到订单已发货的通知。我检查了跟踪,谢天谢地,他们将订单更改为密歇根州。我非常感谢你们的快速反应和采取的行动,尽管这是我的错。我喜欢农场的衣服和款式,但就像其他人提到的那样,我通常会等到促销价格。当我穿着 Farm 时,我得到了很多赞美。谢谢!谢谢!谢谢!我对你们的客户服务和加布里埃尔感到很满意。

FARM Rio 回复2026-07-09

Hiii 💛 Thank you so much for taking the time to share such a wonderful review! It truly made our day. We're so happy we were able to update your shipping address in time and ensure your order was on its way to the right place. We know how stressful it can be to spot a mistake after placing an order, so we're thrilled everything worked out smoothly. It also means the world to hear how much you love our pieces and that they always receive compliments. That's exactly what we hope for! And thank you for your incredibly kind words about Gabriel. We'll be sure to share your message with him, it will absolutely make his day. We hope you love your new shirt and enjoy the rest of your summer at the farm in Michigan! Um abraço, FARM Rio team 🌴

不要直接从他们那里购买!

这家公司的客户服务太糟糕了!买了龟背竹连衣裙,但寄来的只是一个空的棕色信封!再多的电子邮件也无法得到他们及时的回复。花了一个多星期才解决。这件衣服不合身后,我回来了,不得不追着他们要求退款,尽管他们告诉我已经退款了,但退款却没有退款。它现在在我的贝宝帐户中,但仍然显示为待处理!显然他们确实很花时间退款。我的建议是通过 Liberty London 购买,因为他们的客户服务和退款是 10/10!

FARM Rio 回复2026-07-02

Hi Bethan 💛 Thank you for taking the time to share your experience. We're truly sorry for the frustration caused by the delivery issue, the delays in our communication, and the time it took to resolve your refund. This is far from the experience we aim to provide. We're glad we were able to assist you directly, process your refund, and continue supporting you throughout the process. If the transaction is still showing as pending in your PayPal account, please know we're here to help with any additional information you may need until everything is fully completed. Thank you again for your patience and for bringing this to our attention. Your feedback helps us improve our service. um abraço, FARM Rio team 🌴

里约爱情农场

我在里约农场的客户服务方面获得了一致的良好体验。我喜欢产品的独特性和快速的客户服务响应。我可以看到公司内部的成长和客户关怀。总体上欣赏里约农场团队。

FARM Rio 回复2026-07-01

Hi Ebony 💛 Thank you so much for your heartfelt review! We're delighted to hear that you've consistently had positive experiences with our Customer Happiness team and that you love the uniqueness of our pieces. It means so much to know that you've noticed our growth and the care we put into every interaction. Your support and appreciation truly inspire us to keep creating colorful experiences and providing the best possible service. Thank you for being such a valued part of the FARM Rio community! um abraço, FARM Rio team 🌴

里约农场令人震惊的客户服务

Farm Rio的客户服务令人震惊。 我没有收到退货标签 - 我花了 7 天多时间,写了 5 封电子邮件才找到一个人(而不是机器人)给我发送新标签。 我现在已经等了超过 16 天才收到退款,但仍未收到。 我再次发送电子邮件,但再次没有得到回复。 没有办法联系人类。 我强烈建议不要再直接从里约农场订购。

FARM Rio 回复2026-07-02

Hi Lucy 💛 Thank you for sharing your experience with us. We're truly sorry for the frustration caused by the delay in receiving your return label and for the time it took to process your request. We completely understand how disappointing this must have been. We also apologize for the delays in our communication. This is not the experience we want our customers to have, and your feedback is incredibly valuable as we continue working to improve our support. We're glad we were able to get in touch with you and resolve your case by issuing a full refund. We sincerely appreciate your patience throughout this process and the opportunity to make things right. If there's ever anything else we can help you with, please don't hesitate to reach out. um abraço, FARM Rio team 🌴

我爱里约农场

我爱里约农场!我购买了商品但忘记使用折扣代码。我联系了客服,他们立即退款。我非常惊讶并感谢他们的迅速行动。

FARM Rio 回复2026-07-01

Hi Mona 💛 Thank you so much for your wonderful review! We're so happy to hear that you love FARM Rio and that our team was able to assist you quickly. It's always our pleasure to help whenever we can, and we're delighted that we could make your shopping experience even better. Your kind words truly mean a lot to us. Thank you for being part of the FARM Rio community, and we can't wait to welcome you back soon! um abraço, FARM Rio team 🌴

喜欢里约农场的风格,并且总是有一个……

喜欢 Farm Rio 的风格,并且在网上和商店购买总是有很棒的体验!

FARM Rio 回复2026-07-01

Hi Tapasya 💛 Thank you so much for your lovely review! We're thrilled to hear that you love our styles and that you've consistently had great experiences shopping with us, both online and in our stores. Knowing we've been able to bring you joy across every touchpoint truly means the world to us. Thank you for being part of the FARM Rio community. We can't wait to welcome you back for your next colorful adventure! um abraço, FARM Rio team 🌴

缺乏客户服务

不幸的是,我们的包裹没有由送货代理送达,这促使我们进行调查。我们就此事联系了 FARM Rio,因为送货代理需要有关包装的更多信息,但已经两周了,尽管通过电子邮件和表格多次尝试,但 FARM Rio 仍没有回复。如果 FARM Rio 读到这样的话:这是我最后一次从他们那里订购,这是我在网上商店经历过的最糟糕的经历!我们要求立即退款!!

FARM Rio 回复2026-07-01

Hi Barbara, 💛 Thank you for sharing your feedback. We're truly sorry to hear about your experience and completely understand how frustrating it must have been not to receive an update while waiting for a resolution regarding your order. We appreciate the opportunity to connect with you and are glad that we were able to assist by resolving your case and processing a full refund. Your comments are incredibly valuable and have been shared with our team as we continue working to improve our communication and customer experience. Thank you for bringing this matter to our attention. We hope to see you again in the future! um abraço, FARM Rio team 🌴

谢谢乔丹

谢谢乔丹 - 今天非常有帮助,是一次很棒的购物体验 xx

FARM Rio 回复2026-06-22

Hi Anna💛 Thank you so much for your lovely review! We're absolutely thrilled to hear that you had such a positive experience with us. Thank you for being part of the FARM Rio community. We can't wait to welcome you back again soon! um abraço, FARM Rio team 🌴

虽然他们的产品可能很漂亮

虽然他们的产品可能很漂亮,但客户服务却达不到预期。我5月24日订购了两件衣服。我一周内就收到了一件衣服,至于另一件,我一直被要求再耐心等待 1-2 个工作日。显然,他们需要向运营部门核实我的第二件衣服的状态,但我仍在等待回复。我要求取消订单并立即退款,但不再收到任何回复。非常失望,绝对不会再订购!

FARM Rio 回复2026-06-19

Hi Elena 💛 Thank you for sharing your feedback. We're truly sorry to hear about your experience and understand how frustrating it must have been to receive only part of your order while facing delays and uncertainty regarding the remaining item. This is certainly not the experience we strive to provide. We appreciate the opportunity to assist you directly and are glad that our team was able to process a refund for the delayed item and provide additional support in recognition of the inconvenience caused. Your comments are extremely valuable to us, and we have shared your feedback with the appropriate teams as we continue working to improve our communication and overall customer experience. Thank you for bringing this matter to our attention. um abraço, FARM Rio team 🌴

有史以来最好的客户服务!

FARM Rio 回复2026-06-19

Hi Laura 💛 Thank you so much for your amazing review! We're absolutely thrilled to hear that you had such a positive experience with our team. Knowing that our customer service made such a great impression truly means the world to us. Thank you for being part of the FARM Rio community. We can't wait to welcome you back again soon! um abraço, FARM Rio team 🌴

优质的产品和更好的客户服务!

我喜欢 Farm Rio 的服装,它们的款式和质量是无与伦比的。我最近遇到了包裹丢失的问题,客户服务超出了预期,并以礼貌的方式迅速采取了行动。

FARM Rio 回复2026-06-19

Hi Sara 💛 Thank you sooo much for your wonderful review! We're delighted to hear that you love our pieces and that both the style and quality have stood out to you. It also means a lot to know that our Customer Happiness team was able to support you quickly and go above and beyond when assisting with your lost package. Providing attentive and caring service is always our priority, so your words truly encourage us. Thank you for being part of the FARM Rio community. We can't wait to see again very soon! um abraço, FARM Rio team 🌴

里约农场的价格匹配是第二......

Farm Rio 的价格匹配是首屈一指的。 他们的衣服很华丽,他们的客户服务也是一流的。

FARM Rio 回复2026-06-17

Hi Tonya 💛 Thank you so much for your kind words! We're absolutely delighted to hear that you enjoyed your experience with FARM Rio. It means so much to know that our price match service met your expectations and that you love our pieces as much as we do. Providing beautiful products alongside exceptional customer care is always our goal, so your feedback truly makes our day. We can't wait to welcome you back for your next FARM Rio adventure! um abraço, FARM Rio team 🌴

您对这两方面都做出了快速反应……

无论好坏,你都能快速做出反应。非常热情友善,就像巴西人一样! 。我真的很喜欢和你一起购物的经历。

FARM Rio 回复2026-06-17

Hi Glenda 💛 Thank you so much for your kind words! Reading feedback like yours truly makes our day. We're delighted to hear that you felt supported throughout your shopping experience and that our team was able to provide warm and timely assistance whenever needed. As a Brazilian brand, it means so much to know that our care and hospitality came through in every interaction. Thank you for your trust and for being part of the FARM Rio community! um abraço, FARM Rio team 🌴

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