很享受我在 FARM Rio 的经历。首先喜欢这个品牌提供的衣服和款式。其次,购买的商品在几天内降价,因此联系了他们的客户支持,他们很快就做出了回应和解决!对客服真的很满意!
FARM Rio 回复2026-07-09
Hi Roxanne 💛
Thank you so much for your wonderful review!
We're delighted to hear that you enjoyed your experience with FARM Rio. It means so much to us that you love our colorful styles, and we're especially happy that our Customer Service team was able to assist you quickly with your price adjustment.
Providing fast, caring support is something we truly value, so knowing you left satisfied makes our day.
Thank you for your trust and support. We can't wait to welcome you back for your next FARM Rio find!
Um abraço,
FARM Rio team 🌴
Hi Danielle 💛
Thank you so much for your kind review!
We're thrilled to hear that you've had such a positive experience with our Customer Service team. Providing prompt responses and helping resolve any issues as quickly as possible is always our priority.
Your support means the world to us, and we look forward to assisting you again whenever you need us.
Um abraço,
FARM Rio team 🌴
Hi Lauren 💛
Thank you so much for your lovely review!
We're delighted to hear that you had a positive experience with our team and that you found our communication quick, helpful, and warm. Creating memorable experiences for our customers is just as important to us as creating colorful pieces you'll love.
Thank you for your support and for being part of the FARM Rio family. We can't wait to help you find your next favorite piece!
Um abraço,
FARM Rio team 🌴
我最近浏览了里约农场的网站,并将一些潜在的商品放入我的购物车。 当我去检查我的购物车时,我的手指不小心下了订单。 我立即给他们的客户服务团队发送了电子邮件并解释了发生的事情。 他们立即回复并记入我的订单。 如果做得好,客户服务就会很到位,而 FARM Rio 也做到了这一点。 我非常感谢他们没有提出任何问题就将我的订单记入了贷方。 大多数客户服务人员要么花时间回复,要么在某些情况下根本不回复,然后必须联系您的信用卡公司并进行解释。 值得庆幸的是,FARM Rio 在他们的游戏中处于领先地位,并且非常有帮助。 我不会很快忘记的事情。 谢谢里约农场!
FARM Rio 回复2026-07-09
Hi Amy 💛
Thank you so much for sharing your experience!
We're delighted to hear that our Customer Service team was able to assist you quickly and make the process as smooth as possible.
We understand that accidental orders can happen, and we're glad we could resolve everything promptly and give you peace of mind.
Knowing that our support made such a positive impression is the greatest compliment we could receive.
Thank you again for your trust and for choosing FARM Rio. We look forward to welcoming you back soon!
Um abraço,
FARM Rio team 🌴
Hi Teresa 💛
Thank you so much for your thoughtful review!
We're thrilled to hear that your first experience shopping with FARM Rio has been such a positive one. It's wonderful to know our Customer Service team was able to assist you with your price adjustment quickly, especially during one of our busiest periods.
Your kind words about our support mean so much to us. We believe every customer deserves attentive, human care, and we're delighted that this made a difference in your experience.
We hope you love your new pieces once they arrive, and we can't wait to welcome you back for your next colorful moment with FARM Rio!
Um abraço,
FARM Rio team 🌴
Hi Georges 💛
Thank you so much for your lovely review!
We're so happy to hear you had a great experience with our team. Your kind words mean a lot to us, and we'll be sure to share them with everyone.
We truly appreciate your support and can't wait to welcome you back again soon!
Um abraço,
FARM Rio team 🌴
Hi Edie 💛
Thank you so much for your kind words!
We're delighted to hear that our team was able to respond to your question promptly and resolve your issue the very same day.
Providing a smooth and positive experience for our customers is always our goal.
We truly appreciate your support and look forward to welcoming you back for more colorful moments with FARM Rio!
Um abraço,
FARM Rio team 🌴
Hiii 💛
Thank you so much for taking the time to share such a wonderful review! It truly made our day.
We're so happy we were able to update your shipping address in time and ensure your order was on its way to the right place. We know how stressful it can be to spot a mistake after placing an order, so we're thrilled everything worked out smoothly.
It also means the world to hear how much you love our pieces and that they always receive compliments. That's exactly what we hope for! And thank you for your incredibly kind words about Gabriel. We'll be sure to share your message with him, it will absolutely make his day.
We hope you love your new shirt and enjoy the rest of your summer at the farm in Michigan!
Um abraço,
FARM Rio team 🌴
这家公司的客户服务太糟糕了!买了龟背竹连衣裙,但寄来的只是一个空的棕色信封!再多的电子邮件也无法得到他们及时的回复。花了一个多星期才解决。这件衣服不合身后,我回来了,不得不追着他们要求退款,尽管他们告诉我已经退款了,但退款却没有退款。它现在在我的贝宝帐户中,但仍然显示为待处理!显然他们确实很花时间退款。我的建议是通过 Liberty London 购买,因为他们的客户服务和退款是 10/10!
FARM Rio 回复2026-07-02
Hi Bethan 💛
Thank you for taking the time to share your experience. We're truly sorry for the frustration caused by the delivery issue, the delays in our communication, and the time it took to resolve your refund.
This is far from the experience we aim to provide.
We're glad we were able to assist you directly, process your refund, and continue supporting you throughout the process.
If the transaction is still showing as pending in your PayPal account, please know we're here to help with any additional information you may need until everything is fully completed.
Thank you again for your patience and for bringing this to our attention. Your feedback helps us improve our service.
um abraço,
FARM Rio team 🌴
Hi Ebony 💛
Thank you so much for your heartfelt review!
We're delighted to hear that you've consistently had positive experiences with our Customer Happiness team and that you love the uniqueness of our pieces. It means so much to know that you've noticed our growth and the care we put into every interaction.
Your support and appreciation truly inspire us to keep creating colorful experiences and providing the best possible service.
Thank you for being such a valued part of the FARM Rio community!
um abraço,
FARM Rio team 🌴
Hi Lucy 💛
Thank you for sharing your experience with us. We're truly sorry for the frustration caused by the delay in receiving your return label and for the time it took to process your request. We completely understand how disappointing this must have been.
We also apologize for the delays in our communication. This is not the experience we want our customers to have, and your feedback is incredibly valuable as we continue working to improve our support.
We're glad we were able to get in touch with you and resolve your case by issuing a full refund. We sincerely appreciate your patience throughout this process and the opportunity to make things right.
If there's ever anything else we can help you with, please don't hesitate to reach out.
um abraço,
FARM Rio team 🌴
Hi Mona 💛
Thank you so much for your wonderful review!
We're so happy to hear that you love FARM Rio and that our team was able to assist you quickly. It's always our pleasure to help whenever we can, and we're delighted that we could make your shopping experience even better.
Your kind words truly mean a lot to us.
Thank you for being part of the FARM Rio community, and we can't wait to welcome you back soon!
um abraço,
FARM Rio team 🌴
Hi Tapasya 💛
Thank you so much for your lovely review!
We're thrilled to hear that you love our styles and that you've consistently had great experiences shopping with us, both online and in our stores.
Knowing we've been able to bring you joy across every touchpoint truly means the world to us.
Thank you for being part of the FARM Rio community. We can't wait to welcome you back for your next colorful adventure!
um abraço,
FARM Rio team 🌴
不幸的是,我们的包裹没有由送货代理送达,这促使我们进行调查。我们就此事联系了 FARM Rio,因为送货代理需要有关包装的更多信息,但已经两周了,尽管通过电子邮件和表格多次尝试,但 FARM Rio 仍没有回复。如果 FARM Rio 读到这样的话:这是我最后一次从他们那里订购,这是我在网上商店经历过的最糟糕的经历!我们要求立即退款!!
FARM Rio 回复2026-07-01
Hi Barbara, 💛
Thank you for sharing your feedback.
We're truly sorry to hear about your experience and completely understand how frustrating it must have been not to receive an update while waiting for a resolution regarding your order.
We appreciate the opportunity to connect with you and are glad that we were able to assist by resolving your case and processing a full refund.
Your comments are incredibly valuable and have been shared with our team as we continue working to improve our communication and customer experience.
Thank you for bringing this matter to our attention.
We hope to see you again in the future!
um abraço,
FARM Rio team 🌴
Hi Anna💛
Thank you so much for your lovely review!
We're absolutely thrilled to hear that you had such a positive experience with us.
Thank you for being part of the FARM Rio community. We can't wait to welcome you back again soon!
um abraço,
FARM Rio team 🌴
Hi Elena 💛
Thank you for sharing your feedback.
We're truly sorry to hear about your experience and understand how frustrating it must have been to receive only part of your order while facing delays and uncertainty regarding the remaining item. This is certainly not the experience we strive to provide.
We appreciate the opportunity to assist you directly and are glad that our team was able to process a refund for the delayed item and provide additional support in recognition of the inconvenience caused.
Your comments are extremely valuable to us, and we have shared your feedback with the appropriate teams as we continue working to improve our communication and overall customer experience.
Thank you for bringing this matter to our attention.
um abraço,
FARM Rio team 🌴
Hi Laura 💛
Thank you so much for your amazing review!
We're absolutely thrilled to hear that you had such a positive experience with our team.
Knowing that our customer service made such a great impression truly means the world to us.
Thank you for being part of the FARM Rio community. We can't wait to welcome you back again soon!
um abraço,
FARM Rio team 🌴
我喜欢 Farm Rio 的服装,它们的款式和质量是无与伦比的。我最近遇到了包裹丢失的问题,客户服务超出了预期,并以礼貌的方式迅速采取了行动。
FARM Rio 回复2026-06-19
Hi Sara 💛
Thank you sooo much for your wonderful review!
We're delighted to hear that you love our pieces and that both the style and quality have stood out to you. It also means a lot to know that our Customer Happiness team was able to support you quickly and go above and beyond when assisting with your lost package.
Providing attentive and caring service is always our priority, so your words truly encourage us.
Thank you for being part of the FARM Rio community. We can't wait to see again very soon!
um abraço,
FARM Rio team 🌴
Hi Tonya 💛
Thank you so much for your kind words!
We're absolutely delighted to hear that you enjoyed your experience with FARM Rio. It means so much to know that our price match service met your expectations and that you love our pieces as much as we do.
Providing beautiful products alongside exceptional customer care is always our goal, so your feedback truly makes our day.
We can't wait to welcome you back for your next FARM Rio adventure!
um abraço,
FARM Rio team 🌴
Hi Glenda 💛
Thank you so much for your kind words!
Reading feedback like yours truly makes our day. We're delighted to hear that you felt supported throughout your shopping experience and that our team was able to provide warm and timely assistance whenever needed.
As a Brazilian brand, it means so much to know that our care and hospitality came through in every interaction.
Thank you for your trust and for being part of the FARM Rio community!
um abraço,
FARM Rio team 🌴