Hi,
We are sorry for your unhappy shopping experience, and we will try our best to help you solve the problem.
For the shipping, because it is international shipping so they generally will take about 3-5 working days. Some customers will receive the package earlier or later, which depends on your local courier company and cannot be controlled by us. Really sorry for that. But next time, if you need a wig urgently, you can let us know, and we will contact the courier company to ask them to deliver it earlier and earlier.
For the noticeable hairline and knots, we think it is because of the wrong color lace. You can email us your skin tone picture, and we can help you select the correct lace color that is more natural and better.
We offer a free return service within 30 days as long as the lace is intact. So if it does not suit you, keep the lace intact; you can return it for free.
Using your name and message, we cannot find your order information. Kindly let us know your order number, and then our customer service will contact you asap to help you solve the problem.
Anyway, sorry for any inconvenience.
Hairvivi Team
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi
Hi,
This is Hairvivi customer service. Really sorry for your unhappy shopping mood. No worries, as long as the lace is intact, you can return it for free within 30 days.
About the density, the Victoria wig is 160% density all the time, which is not too thin or too thick. Every wig will be weighed several times before shipping to make sure the density is no problem.
But as you said, you are our loyal customer, and we cherish your feedback. Kindly give us your order number and some details of the problem via email ([email protected]), and then we will help you check the problem and solve it for you asap.
Sorry for any inconvenience caused
Hairvivi Team
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi
Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi