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动物与宠物

Haybox

101 条评价

4.1101 条评价
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关于 Haybox

数据更新
网站
haybox.club
分类
动物与宠物
所在地
美国
状态
待认证
近 12 个月
37 条评价
差评回复率
0%(0/20 条)
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Haybox靠谱吗?

Haybox(haybox.club)在 OK.one 的综合评分为 4.1 分(满分 5 分),基于本站收录的 101 条用户评价,属于动物与宠物分类,口碑良好。77% 的评价为 4 星及以上,15% 为 1 星;商家尚未回复差评;评价主要围绕产品、质量、客户服务。数据最后更新于 2026-09-03。

评价综述

AI 生成

综合38条评价来看,消费者对这家公司体验很好。顾客经常提到天然产品特别新鲜、香味浓郁、品质一流,他们可爱的宠物真心喜欢,每天都吃。大家也非常感激发货速度快,客服团队特别热心,遇到任何问题都能立刻解决。 也有部分消费者对配送问题表示不满,比如恶劣天气下快递员把包裹随便放,或者遇到让人头疼的延误。还有少数人提到最近订阅订单里的干草偶尔有灰尘,或者出现一些意外的小杂物。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

干草很棒,可惜快递服务拖了后腿

干草和牧草都很棒,我的豚鼠很喜欢。可惜 Haybox 选了 Yodel 当快递,让人失望。他们没把包裹送上门,而是扔在我公寓楼外的繁忙街道上,我明明在家等着按门铃/开门,却完全没收到通知。根据 Yodel 的说法——'这个包裹不需要当面交付'——这是我订单发货时收到的邮件里的原话,这意味着 Yodel 可以把你的包裹随便扔在哪,就像我的那样。可惜就是因为 Yodel,我不会再订阅 Haybox 了。

帮助我解决…的 Sam

Sam who have helped to resolve my shipment issues is extremely kind person. Very professional, very understanding. There should be more people like him. He is one of the kind. Hay box company is so lovely always helpful which why myself and my bunnies babies are trusting only them and nobody else

非常失望

Unfortunately I have had to cancel my subscription after a long period of been a loyal customer. My bank card had been frozen due to me been scammed, I did not want my card to be frozen but legally my bank had to. My payment did not go through for my bunnies hay, I reached out for help if the could offer me some way round this. I live on my own, do not drive, and I only have this account. They suggested someone else pay it for me then I pay them back!!!! This also was not an option for me. I had cash So I had to jump on a bus for a 3 hour round journey today in this horrible weather to make sure my furbabies had hay. I find it hard to believe that they could not help me somehow i offered to pay over the phone when my new card arrived, They seemed quite happy to lose a customer so company must be doing well. Your loss is another companies gain. I've actually found 8.5 kg of soft cut hay for £24 free delivery every 4 weeks.

订阅了好几年,很满意

我用 HayBox 买提摩西草给豚鼠吃已经好几年了,从来没出过什么问题。我办了订阅,需要经常调整日期(根据豚鼠消耗量增减)。订阅总是按我要求的日期发货,即使是临时改的也没问题。提摩西草质量一直很好,客服也很棒。

非常非常非常失望

太失望了。我一直从这家公司给小兔子买,这次给蒲公英棒时,居然发现里面混了一根大金属螺丝!差点就喂给兔子了,因为它看起来太像蒲公英棒了!真的很生气。到底是谁在打包你们的订单,为什么会有螺丝混在蒲公英里?我再也不敢从你们这买零食了。

干草的质量是顶级的…

草的质量一流,总是按订单发货,包装也很方便。那为什么不给五星?DPD 快递之前就有过问题,明明写了安全放置处就是门口,结果又随便扔在车道上,还显示「您的订单已放在您选择的安全处」。我结论是如果能在同价找到同等产品,我就换别家了。

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