我是一名医生。我的内科医生将我转介至 Henry Meds 寻求复合 GLP-1。从最初的入学面试到我停止服药,Henry Med 的工作人员乐于助人、高效且周到。他们很忙,所以我没想到会聊很长时间。他们有一项工作要为你做,而且做得非常好。当付款出现问题时,他们立即做出回应,提供全额退款,并且对此很有礼貌。我希望我能给他们 10 颗星!
Henry Meds 回复2026-04-23
Thank you for sharing your experience! Your feedback is important, and we truly appreciate it.
Henry Meds takes concerns seriously and strives to resolve all matters in a timely and satisfactory manner.
After reviewing the matter, it appears that your concerns have since been addressed and resolved by a member of our team.
If you have any additional questions or concerns, please do not hesitate to reach out.
We’ve asked for a little more information so we can fully review your concern. You’ll receive a message from Trustpilot shortly—when it comes through, please provide the requested details so we can move things forward. Thank you for your time and cooperation.
We sincerely appreciate your review and feedback. We’re sorry to hear that your experience didn’t meet your expectations, and we are committed to making improvements based on your comments.
PA 太棒了——我们最终改变了最初的计划,结果证明它更适合我的需求。
我不能给予更高评级的唯一原因是定价透明度。显示启动“新”订阅计划的费用为 0 美元,但确认后,我的卡被收取了近 600 美元。这个价格事先没有明确提出,如果我看到它,我可能会探索其他选择。我现在感觉有点卡住了。
Henry Meds 回复2026-04-17
Thank you for your feedback! For transparency, you can review our Terms of Service and current program pricing anytime at henrymeds.com/terms-of-service/programs. If you need help or have questions, our team is happy to assist at (909) 787-2342.
Thank you for your amazing review! We’re so pleased to hear that your experience was positive. Your kind words motivate us to keep delivering top-quality service.
Thank you for your review. We take all feedback, especially negative feedback, seriously and use it as an opportunity to improve. We appreciate you taking the time to share your thoughts, and we’re sorry that this is not the experience we want for any patient at Henry Meds.
Thank you for sharing your experience! Your feedback means so much to us and plays a key role in helping others make informed decisions. We’re grateful for your support and appreciate you taking the time to share your thoughts.