Kikilighting

Hello. We received your comment. According to the order and email records: 1. You ordered 2 wall lamps without plugs. But the cable and plug were sent to you together. As we explained to you in the email, you can install these 2 lamps directly, without the plug and cable. 2. We support returns and refunds, and on May 23, 2023, the European return address has been provided to you. We have been waiting for your return information. However, on June 8, 2023, you told us that you finally chose not to return the goods, but proposed to solve the case through other solutions. 3. But in the end we were shocked, because we couldn't quite understand why the agreement reached by both parties was unilaterally broken by you. Our email system still keep the email records as evidence. Thank you.

Hello. We received your review. We provide high-quality and low-priced products and services to customers from all over the world, and support returns and refunds. But we didn't find your order number. Please provide it to us for checking. Or did you leave such a review without ordering from our store? Thanks.