KrispCall is an AI-powered communication platform for growing business. It brings all essential messaging and calling features into one easy to use single platform, integrating effortlessly with your CRM. With access to phone numbers in over 100 countriesKrispCall makes it easy to maintain a consistent professional global presence. The platform also provides USA non-VoIP numbers, enabling reliable two-factor authentication (2FA).KrispCall platform also supports Bulk SMS for targeted outreach campaigns, helping businesses increase engagement and response rates.As KrispCall evolves, its AI-driven capabilities will continue to enhance your operations, with features like automated call transcription and intelligent response suggestions fully integrated into your business phone system. By replacing multiple tools with a single, reliable solution, KrispCall simplifies communication and allows teams to focus on what matters most-customers and growth.
Reviewers overwhelmingly had a great experience with this company. Many users frequently mention that the initial setup process is exceptionally quick and straightforward, allowing teams to start managing calls and messaging immediately without any friction. Consumers also praise the clean interface, consistent call quality, and the reliable overall performance that significantly improves daily business communication efficiency. Additionally, people highlight the helpful customer support team, noting that representatives respond promptly and provide clear, effective solutions to any account inquiries.
However, some customers also noted frustrations during the initial onboarding and verification steps, mentioning that getting approved and acquiring a number involved excessive requirements and unexpected delays.
Customer service went above and beyond to resolve issues i was having.
KrispCall 回复2024-09-25
Thank you for your kind words! We're thrilled to hear that our customer service team exceeded your expectations. If you need further assistance, we're always here to help!
Thank you for choosing KrispCall!
Thank you for your feedback, Harry! We're happy to know you're finding our pricing affordable and bulk SMS helpful for your needs. Your support means a lot to us!
Thank you for choosing KrispCall!
I find the platform really flexible and trustworthy which has made my experience even better. Krispcall documentation is amazing. It is very simple to grasp and acquiring a number was quick and easy.
KrispCall 回复2024-09-24
Thank you for sharing your positive experience, Stephanie! We're delighted to know that you found KrispCall flexible and easy to use. It’s great to hear that our documentation and number setup were smooth for you. We appreciate your kind words and continued trust!
Krispcall is an excellent online phone service that greatly improves our business communication. It offers a variety of useful features and it is incredibly easy to use. We are really grateful for their service.
KrispCall 回复2024-09-24
Thank you for sharing your experience, Scarlett! We're delighted to hear that KrispCall has boosted your firm’s communication and that you find our features useful. We’re grateful for your trust in our service!
Thank you for choosing KrispCall!
The customer service of KrispCall is best . I am very happy with the customer service . I highly recommend the KrispCall .
KrispCall 回复2024-09-24
Thank you for your recommendation! We're thrilled to hear you're happy with our customer service. Your satisfaction is our priority, and we’re grateful for your support!
Thank you for choosing KrispCall!
Great product for virtual number and for sales call recording.
KrispCall 回复2024-09-24
Thank you for your feedback! We're glad to hear you're enjoying KrispCall for virtual numbers and sales call recording. Your support means a lot to us!
Thank you for choosing KrispCall!
Everything was good but the main problem was that there is no unlimited voice bundles
KrispCall 回复2024-09-23
Thank you for your feedback, Usman! We're glad you had a good experience overall. We understand your need for unlimited voice bundles, and we're excited to share that we're actively working on introducing this feature. It will be available soon, so stay tuned for updates!
Great apart from the credits that I need to purchase to make and receive calls/sms
KrispCall 回复2024-09-12
Thank you for your feedback! We're glad you're enjoying KrispCall. The credits are required to cover costs set by carrier providers for maintaining and routing calls and SMS. These fees ensure smooth connectivity and service quality, and they aren't charged by KrispCall directly. We appreciate your understanding and we're always working to provide the best value.
Love the security and different…will rate 4 stars as a beginner user don’t know how secure the site but looks very safe so far
Love the security and different services in one their platform/ app offers . Helps allot as a small business owner that looking to reach a wilder market
KrispCall 回复2024-09-12
Thank you for sharing your positive experience with KrispCall! We're glad to hear that you love the security and variety of services KrispCall offers. It's great to know that our platform is helping you as a small business owner to reach a wider market.
Thank you for choosing KrispCall!
Love the security and different services in one their platform app offers help alot as a small businesses owner that looking to reach a wilder market
I have a great experience with the krispcall
KrispCall 回复2024-09-12
Thank you for sharing your positive experience with KrispCall! We're delighted to hear that you love the security and the range of services our platform offers. It's great to know KrispCall is helping you, as a small business owner, reach a wider market.
We’re glad you’ve had a great experience with us, and we’re here to support you whenever you need it!
Thank you for choosing KrispCall!
Do not assume you will get a number for the initial subscription you pay. Be prepared to pay again when linking the phone number to your account.
KrispCall 回复2024-09-06
Thank you for taking the time to share your feedback with us.
Please note that the pricing details, including the cost of phone numbers, are clearly mentioned during the subscription process. We have processed your refund, and it should appear in your bank account within 2-3 working days. If you have any further questions or need assistance, please contact our support team.
Fake reviews, fake Reddit accounts, fake support; do NOT waste your money
Read the title. This joke of a scam company has a legion of bots making fake reviews, leaving fake Reddit comments, and giving sh**ty support on their platform. Don't waste your time or money.
KrispCall 回复2024-08-20
We're sorry to hear you had a negative experience, Jonathan. We take these concerns seriously and can assure you that our reviews, Reddit engagement, and support are all genuine. To investigate your specific issue further, could you please share more details? Unfortunately, we're unable to identify your account based on this review alone. We're committed to improving and ensuring a better experience for our users.
They have bots for customer service agents, they repeat the same thing and do not care about their clients at all. They have weird policies that are designed to take money off you. This company is very unethical and all their good reviews are fake.
KrispCall 回复2024-08-19
Thank you for taking the time to share your feedback with us.
Our customer support team consists of real, dedicated individuals who aim to respond as quickly as possible. Some of our responses may seem predefined to help resolve common issues efficiently, but we assure you that every concern is handled with care.
We investigated your case but couldn’t find any account details based on your review. Please email us at [email protected] so we can assist you directly. We're eager to help resolve this for you.
We appreciate your feedback and sincerely apologize for any inconvenience caused. After reviewing your chat, we confirm that our team provided the necessary information regarding KYC verification, the requirements for the Bulk SMS and Power Dialer features, as well as the A2P10DLC regulation for sending SMS and MMS. A2P10DLC registration is a requirement established by the US government & Telecom authorities and is applicable to all US carriers for sending any SMS from a US number within the USA. We are obligated to comply with this regulation. We understand that this may not be the most convenient situation for everyone, and we apologize for any frustration it may have caused. If there's anything else we can assist you with, please let us know.
The thing I like the most about KrispCall is the call forwarding feature, which allows me to easily redirect call and ensures I never miss critical conversation. Additionally, the bulk feature is incredibly useful for sending out messages to multiple contact quickly and effectively. These tools improve my workflow and help me stay connected wherever I am.
KrispCall 回复2024-08-05
Thank you for sharing your positive experience with KrispCall, Hannah! We're delighted to hear that our call forwarding feature and bulk messaging features have been so beneficial to you. If you have any further suggestions or need assistance with anything else, please don't hesitate to reach out. We're here to help!
KrispCall lacks transparency and they scam people.
The company lacks transparency and they keep switching or changing their customer support staff which are chatbots with different names. In one instance, they scammed me by taking all my financial information. They attempted to defraud my account but thanks to stringent account protection mechanisms from my bank account manager which blocked the transaction and alerted me on authorized transactions. DON'T DO BUSINESS WITH KrispCall or they will scam you.
KrispCall 回复2024-08-02
Hello Parkop,
We would like to clarify the situation.
It appears that you requested a refund and canceled your subscription. We processed the refund, and you later resumed using your KrispCall account. During your attempt to repurchase a phone number, our payment processor blocked the transaction, and we did not receive any payment. We did not take any actions to compromise your account or financial information. Any issues related to card fraud are handled by our payment processor, not by KrispCall.
Regarding your experience with our customer support, we operate a 24/7 live chat with multiple support agents to ensure availability and prompt assistance. You may have interacted with different agents during your engagements, but rest assured that all our agents are committed to providing the best service possible.
If there has been any misunderstanding from our side, please reach out to us at [email protected].
Thank you
Would give 0 if possible. Try to cancel due to hidden expenses and was told by support chat they couldn’t cancel my account I need to find how to do it on the site which is almost impossible to find. Finally advised o could email their support to cancel and was then again directed to their site. NEVER USE THIS SERVICE, I’m sure you’ll find a better alternative
UPDATE RE REPLY
Your feedback is not important to them. Feedback was provided to 3 different customer service representatives and ignored in the exact same robotic way. They are trained not to help and just take your money. Look elsewhere
KrispCall 回复2024-07-19
We apologize for your experience. However, we couldn't find any user details related to this case. If this was indeed the case, please provide your user details to [email protected]. This will allow us to verify if you are eligible for a refund under our 14-day refund policy. We assure you that we will take steps to prevent such incidents from happening again in the future. Our team will investigate promptly. Your feedback is extremely valuable to us as we are dedicated to improving our services.
Because of the +31 97 start of the phone number KrispCall provides, I can’t receive texts from the Tikkie app in the Netherlands.
KrispCall 回复2024-06-18
Thank you for your feedback. It appears that you purchased a number starting with +31 97, and we assigned you that number. After this, you requested a different initial prefix, but unfortunately, we are currently unable to provide a different number as all Netherlands mobile numbers available on our platform have the same prefix. Also, when it comes to receiving OTPs, this mostly depends on the app or platform's compatibility with different number formats, and we cannot guarantee their delivery. We recommend reaching out to the app provider for more details on their number requirements. If you have any further questions or need assistance, please contact our support team.
KrispCall is a well-designed web/mobile application for virtual mobile/SMS services. Onboarding and qualification is straightforward, but you need to carefully complete and send the required documentation as KrispCall provides actual registered telecommunication numbers, not just free shared ones. Approvals require 24-72 hours to complete, so the numbers will not be activated until after your information has been verified. Otherwise, the seamless integration of a virtual number with an existing mobile number is pretty well done and affordable for business and personal purposes.
KrispCall 回复2024-06-07
Thank you for sharing your feedback, James! We’re glad to hear that you find our web/mobile application well-designed and the onboarding process straightforward. As you mentioned, careful completion and submission of the required documentation are essential for the approval process, which typically takes 24-72 hours. This verification step is crucial for maintaining the integrity and security of our services. We're pleased that you find the seamless integration of a virtual number with an existing mobile number both effective and affordable.