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KrispCall

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365 条评价

3.7365 条评价
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关于 KrispCall

数据更新
网站
krispcall.com
分类
商业服务
所在地
新加坡
状态
待认证
近 12 个月
123 条评价
差评回复率
96%(94/98 条)
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商家自述

KrispCall is an AI-powered communication platform for growing business. It brings all essential messaging and calling features into one easy to use single platform, integrating effortlessly with your CRM. With access to phone numbers in over 100 countriesKrispCall makes it easy to maintain a consistent professional global presence. The platform also provides USA non-VoIP numbers, enabling reliable two-factor authentication (2FA).KrispCall platform also supports Bulk SMS for targeted outreach campaigns, helping businesses increase engagement and response rates.As KrispCall evolves, its AI-driven capabilities will continue to enhance your operations, with features like automated call transcription and intelligent response suggestions fully integrated into your business phone system. By replacing multiple tools with a single, reliable solution, KrispCall simplifies communication and allows teams to focus on what matters most-customers and growth.

以上内容由商家自行提供,未经平台核实。

KrispCall靠谱吗?

KrispCall(krispcall.com)在 OK.one 的综合评分为 3.7 分(满分 5 分),基于本站收录的 365 条用户评价,属于商业服务分类,口碑一般。24% 的评价为 1 星,差评比例偏高;商家回复了 96% 的差评;评价主要围绕应用、质量。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Many users frequently mention that the initial setup process is exceptionally quick and straightforward, allowing teams to start managing calls and messaging immediately without any friction. Consumers also praise the clean interface, consistent call quality, and the reliable overall performance that significantly improves daily business communication efficiency. Additionally, people highlight the helpful customer support team, noting that representatives respond promptly and provide clear, effective solutions to any account inquiries. However, some customers also noted frustrations during the initial onboarding and verification steps, mentioning that getting approved and acquiring a number involved excessive requirements and unexpected delays.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Customer service went above and beyond…

Customer service went above and beyond to resolve issues i was having.

KrispCall 回复2024-09-25

Thank you for your kind words! We're thrilled to hear that our customer service team exceeded your expectations. If you need further assistance, we're always here to help! Thank you for choosing KrispCall!

Quick and Trustworthy Platform

I find the platform really flexible and trustworthy which has made my experience even better. Krispcall documentation is amazing. It is very simple to grasp and acquiring a number was quick and easy.

KrispCall 回复2024-09-24

Thank you for sharing your positive experience, Stephanie! We're delighted to know that you found KrispCall flexible and easy to use. It’s great to hear that our documentation and number setup were smooth for you. We appreciate your kind words and continued trust!

Boost Our Firm Communication

Krispcall is an excellent online phone service that greatly improves our business communication. It offers a variety of useful features and it is incredibly easy to use. We are really grateful for their service.

KrispCall 回复2024-09-24

Thank you for sharing your experience, Scarlett! We're delighted to hear that KrispCall has boosted your firm’s communication and that you find our features useful. We’re grateful for your trust in our service! Thank you for choosing KrispCall!

The customer service of KrispCall is…

The customer service of KrispCall is best . I am very happy with the customer service . I highly recommend the KrispCall .

KrispCall 回复2024-09-24

Thank you for your recommendation! We're thrilled to hear you're happy with our customer service. Your satisfaction is our priority, and we’re grateful for your support! Thank you for choosing KrispCall!

Everything was good but the main…

Everything was good but the main problem was that there is no unlimited voice bundles

KrispCall 回复2024-09-23

Thank you for your feedback, Usman! We're glad you had a good experience overall. We understand your need for unlimited voice bundles, and we're excited to share that we're actively working on introducing this feature. It will be available soon, so stay tuned for updates!

Great apart from the credits that I…

Great apart from the credits that I need to purchase to make and receive calls/sms

KrispCall 回复2024-09-12

Thank you for your feedback! We're glad you're enjoying KrispCall. The credits are required to cover costs set by carrier providers for maintaining and routing calls and SMS. These fees ensure smooth connectivity and service quality, and they aren't charged by KrispCall directly. We appreciate your understanding and we're always working to provide the best value.

Love the security and different…will rate 4 stars as a beginner user don’t know how secure the site but looks very safe so far

Love the security and different services in one their platform/ app offers . Helps allot as a small business owner that looking to reach a wilder market

KrispCall 回复2024-09-12

Thank you for sharing your positive experience with KrispCall! We're glad to hear that you love the security and variety of services KrispCall offers. It's great to know that our platform is helping you as a small business owner to reach a wider market. Thank you for choosing KrispCall!

Love the security and different services in one their platform app offers help alot as a small businesses owner that looking to reach a wilder market

I have a great experience with the krispcall

KrispCall 回复2024-09-12

Thank you for sharing your positive experience with KrispCall! We're delighted to hear that you love the security and the range of services our platform offers. It's great to know KrispCall is helping you, as a small business owner, reach a wider market. We’re glad you’ve had a great experience with us, and we’re here to support you whenever you need it! Thank you for choosing KrispCall!

Do not assume you will get a number for…

Do not assume you will get a number for the initial subscription you pay. Be prepared to pay again when linking the phone number to your account.

KrispCall 回复2024-09-06

Thank you for taking the time to share your feedback with us. Please note that the pricing details, including the cost of phone numbers, are clearly mentioned during the subscription process. We have processed your refund, and it should appear in your bank account within 2-3 working days. If you have any further questions or need assistance, please contact our support team.

Fake reviews, fake Reddit accounts, fake support; do NOT waste your money

Read the title. This joke of a scam company has a legion of bots making fake reviews, leaving fake Reddit comments, and giving sh**ty support on their platform. Don't waste your time or money.

KrispCall 回复2024-08-20

We're sorry to hear you had a negative experience, Jonathan. We take these concerns seriously and can assure you that our reviews, Reddit engagement, and support are all genuine. To investigate your specific issue further, could you please share more details? Unfortunately, we're unable to identify your account based on this review alone. We're committed to improving and ensuring a better experience for our users.

Bots and scamming...

They have bots for customer service agents, they repeat the same thing and do not care about their clients at all. They have weird policies that are designed to take money off you. This company is very unethical and all their good reviews are fake.

KrispCall 回复2024-08-19

Thank you for taking the time to share your feedback with us. Our customer support team consists of real, dedicated individuals who aim to respond as quickly as possible. Some of our responses may seem predefined to help resolve common issues efficiently, but we assure you that every concern is handled with care. We investigated your case but couldn’t find any account details based on your review. Please email us at [email protected] so we can assist you directly. We're eager to help resolve this for you.

STAY AWAY!!!!!!!!

STAY AWAY!!!!!!!!! I REPEAT STAY AWAY!!! STAY AWAY !!!!!!!!!! STAY AWAY!!!! STAY AWAY!!!! STAY AWAY!!!!

KrispCall 回复2024-08-13

We appreciate your feedback and sincerely apologize for any inconvenience caused. After reviewing your chat, we confirm that our team provided the necessary information regarding KYC verification, the requirements for the Bulk SMS and Power Dialer features, as well as the A2P10DLC regulation for sending SMS and MMS. A2P10DLC registration is a requirement established by the US government & Telecom authorities and is applicable to all US carriers for sending any SMS from a US number within the USA. We are obligated to comply with this regulation. We understand that this may not be the most convenient situation for everyone, and we apologize for any frustration it may have caused. If there's anything else we can assist you with, please let us know.

Great Features

The thing I like the most about KrispCall is the call forwarding feature, which allows me to easily redirect call and ensures I never miss critical conversation. Additionally, the bulk feature is incredibly useful for sending out messages to multiple contact quickly and effectively. These tools improve my workflow and help me stay connected wherever I am.

KrispCall 回复2024-08-05

Thank you for sharing your positive experience with KrispCall, Hannah! We're delighted to hear that our call forwarding feature and bulk messaging features have been so beneficial to you. If you have any further suggestions or need assistance with anything else, please don't hesitate to reach out. We're here to help!

KrispCall lacks transparency and they scam people.

The company lacks transparency and they keep switching or changing their customer support staff which are chatbots with different names. In one instance, they scammed me by taking all my financial information. They attempted to defraud my account but thanks to stringent account protection mechanisms from my bank account manager which blocked the transaction and alerted me on authorized transactions. DON'T DO BUSINESS WITH KrispCall or they will scam you.

KrispCall 回复2024-08-02

Hello Parkop, We would like to clarify the situation. It appears that you requested a refund and canceled your subscription. We processed the refund, and you later resumed using your KrispCall account. During your attempt to repurchase a phone number, our payment processor blocked the transaction, and we did not receive any payment. We did not take any actions to compromise your account or financial information. Any issues related to card fraud are handled by our payment processor, not by KrispCall. Regarding your experience with our customer support, we operate a 24/7 live chat with multiple support agents to ensure availability and prompt assistance. You may have interacted with different agents during your engagements, but rest assured that all our agents are committed to providing the best service possible. If there has been any misunderstanding from our side, please reach out to us at [email protected]. Thank you

Would give 0 if possible

Would give 0 if possible. Try to cancel due to hidden expenses and was told by support chat they couldn’t cancel my account I need to find how to do it on the site which is almost impossible to find. Finally advised o could email their support to cancel and was then again directed to their site. NEVER USE THIS SERVICE, I’m sure you’ll find a better alternative UPDATE RE REPLY Your feedback is not important to them. Feedback was provided to 3 different customer service representatives and ignored in the exact same robotic way. They are trained not to help and just take your money. Look elsewhere

KrispCall 回复2024-07-19

We apologize for your experience. However, we couldn't find any user details related to this case. If this was indeed the case, please provide your user details to [email protected]. This will allow us to verify if you are eligible for a refund under our 14-day refund policy. We assure you that we will take steps to prevent such incidents from happening again in the future. Our team will investigate promptly. Your feedback is extremely valuable to us as we are dedicated to improving our services.

Because if the +31 97 start of the…

Because of the +31 97 start of the phone number KrispCall provides, I can’t receive texts from the Tikkie app in the Netherlands.

KrispCall 回复2024-06-18

Thank you for your feedback. It appears that you purchased a number starting with +31 97, and we assigned you that number. After this, you requested a different initial prefix, but unfortunately, we are currently unable to provide a different number as all Netherlands mobile numbers available on our platform have the same prefix. Also, when it comes to receiving OTPs, this mostly depends on the app or platform's compatibility with different number formats, and we cannot guarantee their delivery. We recommend reaching out to the app provider for more details on their number requirements. If you have any further questions or need assistance, please contact our support team.

KrispCall is a well-designed web/mobile…

KrispCall is a well-designed web/mobile application for virtual mobile/SMS services. Onboarding and qualification is straightforward, but you need to carefully complete and send the required documentation as KrispCall provides actual registered telecommunication numbers, not just free shared ones. Approvals require 24-72 hours to complete, so the numbers will not be activated until after your information has been verified. Otherwise, the seamless integration of a virtual number with an existing mobile number is pretty well done and affordable for business and personal purposes.

KrispCall 回复2024-06-07

Thank you for sharing your feedback, James! We’re glad to hear that you find our web/mobile application well-designed and the onboarding process straightforward. As you mentioned, careful completion and submission of the required documentation are essential for the approval process, which typically takes 24-72 hours. This verification step is crucial for maintaining the integrity and security of our services. We're pleased that you find the seamless integration of a virtual number with an existing mobile number both effective and affordable.

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