KrispCall

We apologize for the inconvenience, Thomas. It seems we couldn't identify your email based on this review. Kindly share your details with our customer support, and if within the 14-day refund policy, we'll process your refund promptly. Thank you for your understanding.

Dear I, We understand that you are frustrated. We request documents to verify users and comply with certain country regulations for purchasing numbers. Please note that refunds follow a 14-day window policy for subscription fees, and numbers are non-refundable per our policy. Please provide us with your details at [email protected] for a thorough review of your case as we couldn't identify your account through this review.

Thank you for taking the time to share your feedback. We appreciate your honesty and want to clarify that our intention is never to influence the nature of the reviews we receive. We do ask our customers to share their thoughts about their experience with us, and we offer a small incentive as a token of appreciation for their time. It's important to note that we value authenticity and encourage our customers to express their genuine opinions, whether positive or negative. We believe in transparency and aim to foster an open and honest dialogue with our users. We're sorry to hear that you no longer use our site. We still value your past interactions. If you have any specific concerns or suggestions, please feel free to reach out, as we continually strive to improve our services based on user feedback. Thank you again for sharing your thoughts!

We regret the inconvenience caused by the Telegram issue, Sven. Upon investigating your case, we discovered that the virtual number you purchased was unfortunately blocked by Telegram specifying invalid number types. We understand the frustration this may have caused and empathize with your experience. It's essential to note that numerous KrispCall users effectively utilize our virtual numbers on Telegram & are still using it. And our service is designed to support a wide range of social sites and messaging apps, and we don't block any received OTPs. We regret that your specific case resulted in an issue with Telegram's policy. To address the situation, we have already refunded your subscription fee as per our 14-day window refund policy. However, per our policies, we are unable to refund the virtual number itself. we appreciate your understanding and value your continued support.

Thank you for taking the time to share your personal experience with our service, Ermya. We appreciate your feedback and would like to address your concerns. We understand that you are frustrated with the subscription fee. However, it helps support additional features beyond just the panel access, like voicemail, call forwarding, etc. While we recognize that subscriptions can be inconvenient, many software services use them nowadays. The reCAPTCHA system is intended to improve security and prevent bots, though we agree it can be time-consuming. We may explore alternative options in the future to make login simpler while still preventing fraud. Could you provide more details on any specific errors you encountered on our web and mobile apps? Tracking down bugs is helpful so we can fix them and improve system reliability. After reviewing your conversation with our agents, we understand that you asked for an annual number payment system. We apologize that our chat agent couldn't be more helpful. They are only able to state company policies and forward your concerns to their team lead. While we understand your concern, we are sorry to say that we are unable to offer an annual payment system at this time. Regarding the monthly subscription of numbers, we received feedback from annual subscribers who wanted more flexibility in number purchases rather than being bound to a yearly contract. That's why we recently changed to a monthly system. We understand that this may require additional effort on your part, but we believe it is a small price to pay for using a secure system. Your feedback is valuable, and we will continue to explore ways to minimize any inconvenience associated with the subscription process. We want to sincerely apologize for any inconvenience or frustration this has caused. We aim to provide great service and value, so feedback like this helps us to continue improving. Please let us know if you have any other questions or issues that arise so that we can better earn your business. Our goal isn't to retain customers through locked-in contracts; we want to provide a good product and experience that makes you want to willingly remain a customer. Please bear with us as we work to make things smoother.

We apologize for any inconvenience you encountered during the verification process., Abdul. Our verification process is designed for fraud detection, a crucial aspect of ensuring a secure service. Please note, a subscription is required to access our service. We offer a 14-day refund window if our service falls short of expectations. Additionally, if there are issues with identity verification, we promptly refund and cancel subscriptions within the same period, prioritizing fairness and customer satisfaction. Your input is valuable as we continue to enhance our user experience.

Delighted to hear KrispCall has seamlessly scaled alongside your business growth! Our team is actively working on YouTube tutorials covering FAQs and general settings in KrispCall.Thank you for your valuable feedback and continued support as we evolve together

Thanks for highlighting our cost-effective enterprise phone solution. We're actively working on UI improvements and are pleased you find our features satisfactory. Once again thankyou for choosing KrispCall!

Hello John, We sincerely apologize for the inconvenience you experienced with our service, and we deeply regret any frustration this may have caused. We understand the frustration of having your number reassigned, and we want to clarify that our policy necessitates assigning new numbers to users under certain circumstances. In your case, we did observe an unusual situation where the number appeared to be unavailable even after reassignment. We conducted a thorough investigation and found that, from our end, everything was functioning correctly. During our investigation, we sent test SMS messages to the newly assigned number and were pleased to receive your confirmation that you received them. Despite this, we recognize that the discrepancy you encountered was concerning and inconvenient. To rectify the situation and ensure your satisfaction, we have taken immediate action to secure your number and address any potential issues. We are committed to resolving your problems promptly, and we now have dedicated resources to assist you. If you are willing to give us a second chance, we encourage you to reach out to our customer support. Our team is ready to assist you, and we are confident that we can resolve any lingering issues within an hour. Once again, we apologize for the inconvenience you faced, and we hope to have the opportunity to regain your trust. Your satisfaction is our top priority, and we are committed to providing you with a positive experience moving forward. Thank you for your understanding and patience.

We appreciate your feedback and understand your perspective. We're sorry to hear we didn't meet your expectations. We're always looking to improve and value your input. If you have specific concerns, please share them with us. If you choose to explore other options, we wish you the best and hope you find a service that suits your needs.

Hey Mr Harry, We understand your concern and sincerely apologize for the inconvenience you've faced. We take the allegation of fraudulent activities seriously and want to clarify that we are not engaged in any misconduct. Our team is actively investigating the issue to address and prevent potential misuse of personal information. Regrettably, we could not identify any account linked to the information based on this review. To assist you further, please provide additional details or contact our customer support. Please be assured that user security is our top priority, and we are committed to maintaining a secure environment for our users. Thank you for bringing this to our attention.

Hello Pane, We're genuinely sorry for any confusion you experienced with our service. We appreciate your feedback and want to provide clarity. We do offer a variety of Japanese numbers, including local, mobile, and toll-free options, with different capabilities and associated costs. Prices range from as low as $7 for Voice-only local numbers, to $37.5 for voice-only toll-free numbers. It's important to note that specific features, like SMS-only ability, do have a set cost of $1463, are determined by the carrier provider, and are not directly within our control. Regarding the $15 subscription fee, we aim to be transparent about this charge throughout the sign-up process. We also want to assure you that if the service doesn't meet your expectations, we offer a 14-day window for a refund of the subscription fee. We genuinely value your input and will use it to improve our communication and user experience. If you have any further questions or concerns, please do not hesitate to contact our customer service team.

Thank you Sanddy, for sharing your positive experience! We're thrilled to hear that KrispCall has been a valuable asset for your freelance work. It's fantastic to know that you've had seamless calls and found our support team helpful. We're here whenever you need us!

Firstly, we extend our sincere apologies for any misunderstanding caused by your previous interactions with our customer support representative, Schö. Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience you experienced. We want to assure you that we take privacy concerns seriously, and we have taken immediate action to delete all the data associated with your account. Your trust is important to us, and we're committed to ensuring your information remains secure. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your patience and understanding.

We're sorry to hear about your experience, Andrrw. We apologize for any inconvenience caused. Could you please reach out to us at [email protected] with more details about your issue? We'd like to assist you in resolving this matter. Thank you for your patience.

We sincerely apologize for the inconvenience you've experienced with our services, Alex. We deeply regret any frustration this may have caused you. We take such matters seriously and have thoroughly investigated your case. Upon review, we have not identified any issues on our end that would have prevented the delivery of the services you paid for. However, we understand that there might be a misunderstanding or an oversight on our part, and we're committed to resolving this matter to your satisfaction. If you could kindly provide us with more details about your specific situation, it would be immensely helpful. We want to ensure that every concern is addressed promptly and appropriately. You can reach out to us via email, and our team will be standing by to assist you. Once again, we apologize for any inconvenience this has caused, and we appreciate your patience and cooperation in helping us rectify the situation. Thank you for bringing this to our attention.

Thank you for sharing your feedback, Ralph. We're glad to hear that the ease of use and deployment has been beneficial. But understand your concerns about customer service and plan limitations. We'll work on improving these aspects.

We're sorry to hear you feel that way, Hassan. If you have any specific feedback or concerns, please let us know, and we'll do our best to address them.

Thank you for your feedback, Caira! We are delighted that we could help make your transition abroad easier. We are continuously improving our mobile app to provide an even smoother experience. Thank you for your valuable feedback!

Hey Duygu, We're sorry to hear about your experience. After reviewing your account, it appears you purchased a UK toll-free number with voice capabilities, which isn't covered by our one-free number from the USA, UK, or Canada offer. However, you are entitled to a free mobile or local number. We've processed your refund, which may take 2-3 days to reflect in your account. Rest assured, we do not share user data with third parties, let alone competitors. Your privacy is a top priority for us. If you have any further questions or concerns, please don't hesitate to reach out. We hope you'll consider giving us another chance in the future.