KrispCall is an AI-powered communication platform for growing business. It brings all essential messaging and calling features into one easy to use single platform, integrating effortlessly with your CRM. With access to phone numbers in over 100 countriesKrispCall makes it easy to maintain a consistent professional global presence. The platform also provides USA non-VoIP numbers, enabling reliable two-factor authentication (2FA).KrispCall platform also supports Bulk SMS for targeted outreach campaigns, helping businesses increase engagement and response rates.As KrispCall evolves, its AI-driven capabilities will continue to enhance your operations, with features like automated call transcription and intelligent response suggestions fully integrated into your business phone system. By replacing multiple tools with a single, reliable solution, KrispCall simplifies communication and allows teams to focus on what matters most-customers and growth.
以上内容由商家自行提供，未经平台核实。KrispCall（krispcall.com）在 OK.one 的综合评分为 3.7 分（满分 5 分），基于本站收录的 365 条用户评价，属于商业服务分类，口碑一般。24% 的评价为 1 星，差评比例偏高；商家回复了 96% 的差评；评价主要围绕应用、质量。数据最后更新于 2026-10-24。
Reviewers overwhelmingly had a great experience with this company. Many users frequently mention that the initial setup process is exceptionally quick and straightforward, allowing teams to start managing calls and messaging immediately without any friction. Consumers also praise the clean interface, consistent call quality, and the reliable overall performance that significantly improves daily business communication efficiency. Additionally, people highlight the helpful customer support team, noting that representatives respond promptly and provide clear, effective solutions to any account inquiries. However, some customers also noted frustrations during the initial onboarding and verification steps, mentioning that getting approved and acquiring a number involved excessive requirements and unexpected delays.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。KrispCall is a group of scammers. I requested a refund, and I haven't received my money. I have been waiting for almost 20 days.
Upon investigation, we found that your refund was processed on May 18th. Please reflect in your bank account or reach out to your bank for assistance. If you have any further questions or need assistance, please don't hesitate to contact our support team.
Stay away from this service. I paid for a specific phone number, but due to financial difficulties and a lack of immediate need, I couldn't use it for a while. They ended up cancelling my number. Once my business was back on track, I tried to subscribe again, but the phone number was no longer available. Support informed me that I had to purchase a new number because they rent their numbers from a third party. Why was I paying for a phone number if I risked losing it due to their flawed business model? Additionally, they charge for incoming calls in addition to outbound calls. That means that every time I receive a phone call, from scammers for ex., I pay for that. If something sounds too good to be true, it probably is, that is what I learn dealing with these guys. Avoid KrispCall, as they will not save you money in the long term. Might as well turn to AirCall.
Dear NNB, Thank you for your feedback. Let us clear-out your feedback. As a subscription-based cloud phone system, as outlined in our legal terms https://krispcall.com/legal/, we can only guarantee holding a phone number for 15 days after a subscription expires. This is because we rely on our carrier providers, who have their own regulations regarding phone number availability. We do our best to accommodate users by holding numbers for 15 days to allow for renewal. In your case, we sent multiple emails reminding you to renew your subscription to avoid number deletion. We'd be happy to discuss this further and help you find a solution. Please feel free to contact our support team directly, and we'll do our best to assist you.
Scam Company Avoid - I have read all the ONE Star reviews about KrispCall and I agree. A Scam Company. Let me warn EVERYBODY about they SCAM they are operating...they charge EVER USER for all INBOUND calls which should be FREE but this is a HUGE MONEY EARNER that all KrispCall customers are paying through the nose for this SCAM. You stupid people. KrispCall customers must have more money than sense...SCAM.SCAM.SCAM.
We appreciate your feedback, Paul Gallini and would like to clarify that our pricing model for inbound calls adheres to industry standards set by our carrier providers, with costs determined by various factors such as infrastructure maintenance and operational expenses. While we understand your frustation, our pricing policies are transparent and clearly outlined on our website, ensuring customers are informed upfront. We regret any inconvenience caused and are here to address any further concerns you may have. Thank you for choosing KrispCall.
I experienced a delay in obtaining virtual number due to issues with the documentation verification which made me frustrated. But I must acknowledge their customer support who remained polite and helpful throughout the process. Overall, while the delay was inconvenient, I appreciate their professionalism and assistance.
Thank you for sharing your experience with us. We understand that waiting for the documentation verification process can be frustrating, especially when you're eager to obtain your virtual number. We want to assure you that document verification is a mandatory procedure in accordance with country requirements and carrier provider regulations. We apologize for any inconvenience caused by the delay, and we appreciate your patience during this process. Thank you for acknowledging our customer support professionalism. Your satisfaction is our priority.
The best thing I like about Krispcall is, it's easy to use interface, minute rates are not high and they are budget friendly.
We're delighted to hear that you're enjoying KrispCall's features! Your satisfaction is our top priority, and we're committed to provide a seamless experience for all our users. Thank you for sharing your experience with KrispCall, Henry.
Although their dashboard is easy to use, their mobile app disappoints. There is no option for payment from mobile app. Unfortunately, this drawback overshadow their potential benefits and features.
We appreciate your feedback and apologize for any inconvenience caused by our mobile app's current limitations. Rest assured, we're actively working on enhancing it to include payment options for seamless experience on the go. Thank you for bringing this to out attention, and we're committed to delivering a more comprehensive solution soon.
I like the dialer overall, but first of all i coudn't find france numbers to buy, second of all when calling its hard to hear the other person if not on speaker, but if i put it on speaker its hard for him to hear me, fix this problem because is kind of a big deal Me kejt respektin, Ving ving motrat, Joni
Thank you for your feedback. France numbers are currently out of stock on our dashboard, but we can arrange a special purchase for you. Please contact our chat support for assistance. Additionally, we've escalated your call clarity issue to our technical support team, who will reach out to you soon to address it. Thank you for bringing this to our attention.
Asked me to provide all bank statements for KYC, whats that got to do with knowing your customer, nothing. I provided a utility bill and copy of a card, not of use, they can take their service and confuse someone else.
Thank you for sharing your feedback, DUK Scotland. We understand your concern regarding the KYC process. However, KYC verification is mandatory for individual users, and we offer multiple options for compliance, including the submission of an official government ID or a bank statement. The request for a bank statement is aimed at enhancing security measures by helping to identify fraudulent activities and prevent potential card theft. We apologize for any inconvenience caused and appreciate your understanding in ensuring the safety and security of our services. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
OK, I was frustrated when I wrote my review. KrispCall's document verification process seems flawed because I was not able to verify my address with any documents even the one they suggested. However the support team is actually very good and lovely. I am not using there service but I wanted to say that.
Hi Stagfoo, thank you for sharing your feedback with us. We're sorry to hear about your experience with our document verification process. Please note that the verification process is conducted by our carrier providers, not by KrispCall directly. We understand your frustration and want to address your concern promptly. We have sent you an email to assist with your verification process. If you are unable to provide the required documents, you are still eligible for a refund. Please reach out to our support team for further assistance with the refund process.
I've been using their system for a few months now, and overall, it's been great. However, they need to improve their mobile application. On the positive side, their customer service is good and pricing is also reasonable.
Thank you for your feedback, Barry! We're continuously working on improving our mobile application to enhance your experience further. We're glad you find our customer service satisfactory, and we'll keep striving to provide excellent service at reasonable prices.
Eventhoug the customer service was really fast in their responses, professional and polite, by no means I cant recommend the service unless it receives a complete refresh in a way they operate. Buying first a general fee from 15-40usd, then having problems verifying the payment which was supposed to take 24 hrs but ny little pressure was cut down to 5 hours. Then you had to buy a number separately and for my desired country Estonia (I live in Finland) it would in fact have been much faster and cheaper to get a ferry their and back from Helsinki for prepaid card. Also I became a aware that they offered only separate cards for sms and separate card for voice and on top of that you should buy credits to cover the messages and calls. So a lot of hidden costs plus the activation for the number would have taken 24-72hrs. Most people who require this kind of service are usually in immediate need for business reasons etc and there are a lot of things that you come accross only after you have paid the initial fee. Despite the good customer service unfortunately I cant recommend the service as such by any means. So I decided to use the unconditional refund process (still going on and expected to take 24-72hrs due to weekend so lets see how fast they will manage the refund) As far as I understood the company is Singapore based and I would assume this kind of company with asian workforce would work around the clock but every time they seemed to blame the delays caused by the operators. Then again they are the one who provide the service which in this kind of business should be automated, pricing transparent and I became aware that they have to do a lot of manual work. So still waiting for the refund but overall experience was unfortunately more than negative. Not recommended.
Thank you for taking the time to share your detailed feedback about your recent experience with our service. We sincerely apologize for any inconvenience you may have faced and appreciate your insights, as they help us identify areas for improvement, Teemu. We understand your concerns regarding the transparency of our fees, and we want to clarify that our pricing structure is clearly stated on our website. The initial fee you mentioned covers the subscription cost, and it is standard for VoIP services to charge separately for calls and SMS. In your specific case, the Estonia number comes with either SMS or call ability due to regulations set by our carrier provider, and this is beyond our control. We do offer numbers from other countries that provide both calling and SMS/MMS abilities, and with our subscription, we provide a free USA, UK, or Canada number. We strive to be transparent about our services and fees, and your feedback in this regard is crucial for our ongoing improvements. Regarding the delays and manual work you highlighted, we operate in different time zones to ensure continuous customer support. The manual work is primarily done to verify transactions, especially in cases of potential spam attacks and fraud. We appreciate your understanding of the necessity for such measures, and we are committed to refining our processes to balance security and user experience more effectively. As for your refund, we have already initiated the process, and it may take 2-3 working days to reflect in your account. We understand the urgency and appreciate your patience during this time. Please be assured that we take your concerns seriously, and we are committed to addressing them to enhance our service. Thank you for bringing these issues to our attention, and we hope to have the opportunity to serve you better in the future.
I've been using krispcall for a while now and have hardly any problems. price is very reasonable and their customer service is really good.
We appreciate your feedback, Anna! It's great to hear that you've found Krispcall reliable with reasonable pricing and excellent customer service.
Krispcall has provided my company a highly dependable service with excellent quality and seamless connections. Their dashboard is so easy and perfect for people who aren't tech savvy like myself.
Thanks for sharing! We're pleased to hear that Krispcall has been dependable and user-friendly for your company, providing excellent quality connections. Your feedback is valued, Orin!
Krispcall has been tremendous help to my business. Its interface is simple and very easy to use. Also, its affordable and customer support is very helpful.
Thank you, Joseph! We're glad Krispcall has been a great asset to your business. Our simple interface, affordability, and helpful customer support are here to support you every step of the way.
This platform helped my business to bloom. It is very easy to use and adapt. It also have integration with pipedrive which we were searching in every other services which has helped my business in every possible way. And on final note, their customer service is helpful and super fast.
Thrilled to hear our platform contributed to your business success! We prioritize user-friendly experiences, seamless integrations, and prompt customer service for a holistic support system. Thank you once again for choosing KrispCall, John!
We appreciate your feedback. KrispCall does not block OTPs or SMS verification; the functionality of WhatsApp is subject to its own policies. If you have any specific concerns, feel free to reach out to our support team for assistance. Thank you.
Very bad experience. But if I get a refund of my $21 which I paid for, I will come back to give my sincere good review and make an edit to this review too. Krispcall dumped me!, it wasn't included in their features of pricing that you will pay $15 for a Monthly subscription and also make payment for the number you need which ranges from $2, and $6 above. There are other charges for receiving and sending out SMS/CALLS. You will always be charged again for any action to the number in terms of getting code verification from any platform. After you make payment for all these, you won't be given the phone number. you will get another email where you need to submit several documents like a Government ID Card, Proof of Address, and others. If you're able to provide them with that, you will be placed on pending approval by their admin and if the admin doesn't approve your documents, you won't get the number after you have paid all the fees of about $21. I wasted money and this is a big scammer platform! Very bad experience.
Hello KingJas, we are sorry to hear about the negative experience you had with our service. We want to clarify that all our pricing details, including subscription fees and additional charges, are clearly stated on our website. Additionally, the KYC verification process is mandatory for maintaining the security and integrity of our platform. Regarding your concern about not receiving the phone number immediately, we would like to explain that the document requirements for acquiring numbers, especially for regions like Africa, are set by our carrier providers and are necessary for compliance with country policies. We understand your frustration and appreciate your feedback. We have initiated a refund of $21 to your account, which may take 3-5 working days to reflect. We value your business and would love the opportunity to address any further concerns you may have. Should you choose to return, we are committed to ensuring a more positive experience for you. Thank you for bringing this to our attention, and we hope to have the chance to regain your trust.
I could never get a phone number into my account. My bank card provider would not make the payment to KrispCall and blocked my card every time I tried to pay for a number. Even the numbers in USA had a price of 2$. The ones in Puerto Rico 4$. The free number promised with the membership. I could never get it, because of that issue with my bank...
Thank you for bringing this to our attention, and we apologize for any inconvenience you've experienced Mar. We're sorry to hear about your challenges while trying to add a phone number to your KrispCall account. Upon reviewing your account, it appears that you haven't claimed your free number yet. To assist you in claiming your free number, we recommend contacting our chat support. The good news is that you don't need a card for this process, as it's completely free. Our support team will guide you through the steps to ensure a smooth and hassle-free experience. It's important to clarify that KrispCall offers one free number from the USA, UK, or Canada with each subscription. The pricing for additional numbers varies a/c to the number type you select, including those in the USA and Puerto Rico, and pricing is determined by our carrier providers. We acknowledge that the variation in pricing can be frustrating, and we appreciate your patience as we strive to deliver the best possible service. If you have any further questions or concerns, please don't hesitate to contact our chat support, and we'll be more than happy to assist you.
Hello every body , pls no one deal with krispcall is scammer 100% . They ask for last 4 digital numbers for your visa card and the reason to activate the number that you buy with passport.
We value your concerns about security and preventing scams. At KrispCall, safeguarding user information is a top priority. Requesting the last 4 digits of your visa card is part of our rigorous scam control measures, ensuring transaction authenticity and preventing fraud. We apologize for any inconvenience and assure you that your information is handled confidentially for verification purposes, contributing to a secure environment for our users.
Not supporting WhatsApp not receiving calls from some countries like Turkey, Israel and not from Skype calls. Support team is nice and responsive but could not help.
Thank you for your feedback, Michel. We appreciate your patience and understanding. Please note that KrispCall doesn't block incoming messages or OTPs; WhatsApp OTPs depend on the platform. Geographic restrictions and local regulations may affect call/text reception in certain countries. We recommend enabling geographical permissions and trying again. For specific countries where issues persist, please contact our chat support for personalized assistance.
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