容易知道
当我第一次这样做时,它又好又容易,谢谢莱卡。 我可以直接打电话给我的母亲到我的祖国。
Hi Payten Jose, We're so happy to hear that. We appreciate your kind words! Best Regards, LycaMobile Review Resolution Team, [email protected]
全球最大的国际移动虚拟网络运营商,拥有超过 1600 万客户,每两秒就有一个新客户加入。Lycamobile 的使命是连接世界各地的朋友和家人。我们的目标是通过在 23 个国家/地区提供低成本、高质量的数据和语音服务来实现这一目标。我们现在正在扩展业务,提供广泛的金融和旅行服务,包括帮助人们跨境保持联系的 Lycamoney 和 Lycafly。Lycamobile 还在澳大利亚、奥地利、比利时、丹麦、法国、德国、香港、爱尔兰、意大利、马其顿、荷兰、挪威、波兰、葡萄牙、罗马尼亚、南非、西班牙、瑞典、瑞士、突尼斯、乌克兰和英国提供服务。
以上内容由商家自行提供,未经平台核实。Lyca Mobile USA(lycamobile.us)在 OK.one 的综合评分为 3.1 分(满分 5 分),基于本站收录的 285 条用户评价,属于电子与科技分类,口碑一般。评价两极分化:50% 给出 4 星及以上,同时 40% 打了 1 星;商家回复了 69% 的差评;评价主要围绕客户服务、使用体验。数据最后更新于 2026-08-12。
大多数评论者对他们的整体体验都有些满意。消费者普遍喜欢实惠的价格,并发现移动网络非常适合他们的日常通信和数字需求。许多人还强调与礼貌的工作人员的积极互动,他们可以快速有效地解决帐户问题。 然而,一些评论者对客户服务并不满意,指出电话等待时间较长,并且在需要紧急帮助时很难联系到现场客服人员。一些人还认为,某些地区的网络连接有时会很慢或不可靠,导致意外的服务中断和连接问题。
本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。当我第一次这样做时,它又好又容易,谢谢莱卡。 我可以直接打电话给我的母亲到我的祖国。
Hi Payten Jose, We're so happy to hear that. We appreciate your kind words! Best Regards, LycaMobile Review Resolution Team, [email protected]
1个多月没有给我选择
Lyca 服务很好,但有时我会遇到网络问题,可以给我 30 天的网络吗? 现在我是你们的客户快六年了。 谢谢罗萨里奥·洛博。
Hi customer, We appreciate you sharing your feedback and your long-standing loyalty to our service. We understand your concerns about intermittent internet issues. We are always working to improve our network and provide a consistent experience for all our valued customers. Best Regards, LycaMobile Review Resolution Team, [email protected]
SIM卡准时到达,电话和数据服务也很好。 这些计划的价格合理。 我本来会给 5 颗星,除非他们在自动续订中犯了一个错误并取消了我的计划,并且客户服务无权帮助恢复我的计划,所以我不得不重新开始使用更昂贵的捆绑包
一旦您到达美国,安装 eSIM 就非常容易。当您到达美国后,您只需要 Wi-Fi 连接即可完成激活过程。如果来美国进行短途旅行,建议在购买 eSIM 时不要使用自动续订选项。
Hi Manoj Kumar Mohan, We're glad to hear our eSIM installation was easy for you once you arrived in the USA. We appreciate your helpful tip regarding the auto-renew option for short trips; that's valuable advice for other travelers. Thank you for your feedback! Best Regards, LycaMobile Review Resolution Team, [email protected]
很难联系到客户服务团队,但今天等待的时间很短,而且客服人员非常乐于助人。我希望 Lyca 拥有 24/7 的客户服务团队。
我的数据计划在到期前 5-6 天就会停止工作,这非常烦人和令人沮丧。一旦我的数据套餐只剩下 5g,它就无法使用
我从未收到包含激活 eSIM 的正确信息的电子邮件。打电话过去,被告知要等24小时,没有任何结果。再次打电话,被告知要等几个小时。糟糕的客户服务。我只需要一个号码,但他们不会通过电话给我。
我有 6 个月的促销活动。突然间,没有任何电子邮件,它就被停用了。当联系客户服务时,他们提到如果付款不自动续订,它将被停用。他们提到条款和条件中提到了这一点。世界上谁也会在应用程序或网页底部查看条款和条件,而不提及顶部的详细信息。并且没有发送任何电子邮件表明该计划将被停用。客户如何知道该计划将被停用??? 这是某种只是为了吸引顾客,一个月后就会转向更高的价格。 没有客户信任,也不是保留客户的更好方法。 客户必须通过电子邮件才能知道是否有任何情况。在顶部提到无限和其他详细信息,但在底部没有提到必须进行自动续订,否则计划将被停用,并且没有看到任何地方。留住客户的最糟糕方式
Dear Customer, We regret to hear about your experience with your promotional plan. We understand your concerns regarding the communication about the auto-renewal requirement and how the plan was deactivated. We appreciate your feedback and will share it with the relevant team for review and update you. Best Regards, LycaMobile Review Resolution Team, [email protected]
我对你们的客户服务团队提供的支持非常满意。该代表很有礼貌,乐于助人,很快解决了我的问题。
Dear customer, We are so pleased to hear that our customer care team provided you with excellent support. It's wonderful to know your issue was resolved quickly and efficiently. Thank you for your positive feedback! Best Regards, LycaMobile Review Resolution Team, [email protected]
客服人员非常乐于助人且高效。详细解释了一切
Dear Jo, We're happy to hear our team provided such helpful and detailed assistance. Thank you for your kind words. Best Regards, LycaMobile Review Resolution Team, [email protected]
我每个月都为我的 Lyka 手机付费,但我的手机无法轻松使用 WiFi 工作对我没有帮助。它非常低。在某些地方使用Lyka手机有困难。我不能使用 YouTube、tic toc、它来进行所有谷歌研究。
Dear Customer, We are sorry to hear that you are experiencing slow internet speeds and difficulty using services such as YouTube. We understand how inconvenient this can be. Please share your Lyca Mobile number and complete location via our private support channel so we can investigate the issue and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]
因为您为同一个连接收取两份单独的账单。请修复它。如果还是单连接两次付款,我就会切换到其他连接。 谢谢
Dear Customer, We appreciate you bringing this billing concern to our attention. Please share a screenshot of your payment confirmation along with your Lyca Mobile number via our private support channel. This will help us investigate the issue and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]
优秀 打电话的人非常好
Hi Ravi Maniani, We're so happy to hear that our team provided you with excellent service. We appreciate your kind words. Best Regards, LycaMobile Review Resolution Team, [email protected]
eSIM 激活快速且成功。说明很容易遵循,激活后不久我就可以拨打电话和发送短信。服务很好,价格也很合理。总的来说,我对 Lyca Mobile USA 的体验非常满意。
Hi Anderson T, We're so pleased to hear about your quick and successful eSIM activation with Lyca Mobile USA! It's wonderful that our instructions were clear and that you're enjoying our service and reasonable pricing. Thank you for your kind words. Best Regards, LycaMobile Review Resolution Team, [email protected]
他们在几分钟内解决了我的问题 感谢您的服务感谢
Dear Customer, We are so pleased we could resolve your problem quickly. Thank you for your kind words and appreciation for our service! Best Regards, LycaMobile Review Resolution Team, [email protected]
从 T mobile 过渡到 AT&T 后,体验有所下降。网络不稳定,很多地方(例如我的工作地点)现在无法使用数据。
Hi Mainak Nath, We regret to learn that you have experienced a decline in network performance after the transition. We understand how important a reliable connection is, especially in your workplace and other frequently used locations. Please share your Lyca Mobile number, current location, and details of the affected areas so we can investigate the network coverage and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]
与客户服务人员交谈以获取有关持续问题的帮助是非常困难的。有时,当您在 45 分钟后与某人交谈时,他们会说问题已解决,请在一个小时内尝试,一小时后会发生什么情况,问题仍然存在,但如果尝试再次打电话,他们会关闭,这就是为什么他们说一小时后检查......
Dear Customer, We understand your concerns regarding the waiting time and the support experience you received while trying to resolve an ongoing issue. We apologize for the inconvenience caused. Please share your Lyca Mobile number and details of the issue via our private channel so we can review your case and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]
在我的号码被断开之前,我没有收到任何通知。我在使用 Lyca mobile 的其他移动线路上遇到了严重的支付过多问题,一条线路上有四次收费,但没有解决方案。
Dear Customer, We understand your concerns regarding the unexpected disconnection and the payment issues you have experienced. We apologize for the inconvenience caused. Please share your Lyca Mobile number and details of the charges via our private channel so we can review your account and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]
起初联系很好,但现在互联网太慢了,与其他公司不同,他们的速度相同,所有的姜片都在高速恢复中,这对我来说更糟糕,好吧!
Dear Customer, We appreciate you sharing your experience. We understand your concerns regarding internet speed and want to ensure we address this for you. We are committed to providing reliable service. Best Regards, LycaMobile Review Resolution Team, [email protected]
共 285 条符合条件的评价