Straightforward set up
Straightforward set up, clear instructions, happened relatively quickly
About Lyca Mobile USA
Data updated- Website
- lycamobile.us
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 285 reviews
- Replies to negative
- 69% (88/128)
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About this business
The world's largest international mobile virtual network operator with over 16 million customers and a new customer joining every two seconds.Lycamobile’s mission is to connect friends and family around the world. We aim to do this by offering low-cost, high-quality data and voice services across 23 countries. We are now expanding to offer a broad range of financial and travel services, including Lycamoney and Lycafly that help people stay in touch across borders.Lycamobile is also available in Australia, Austria, Belgium, Denmark, France, Germany, Hong Kong, Ireland, Italy, Macedonia , Netherlands, Norway, Poland, Portugal, Romania, South Africa, Spain, Sweden, Switzerland, Tunisia, Ukraine and the UK.
Written by the business, not verified by us.Is Lyca Mobile USA legit?
Lyca Mobile USA (lycamobile.us) has a 3.1 out of 5 rating on OK.one, based on 285 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 50% rate it 4 stars or higher while 40% give 1 star; The business has replied to 69% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers generally appreciate the affordable rates and find the mobile network quite functional for their everyday communication and digital needs. Many people also highlight positive interactions with polite staff members who resolve account matters quickly and efficiently. However, some reviewers were not happy with the customer service, noting long phone wait times and significant difficulties reaching a live agent when urgent help is required. Some people also felt that the network connection can occasionally be slow or unreliable in certain areas, leading to unexpected service interruptions and connectivity problems.
Auto-generated from all reviews of this business. For reference only.What people say
Not good customer service
Not good customer service. Too long to solve the problems I have another line 909 569 4691 still my phone not working. Only what’s app working
It was easy to use Sam Mbengi
Net quality is too bad
Excellent support
Not good service
Worst customer care service
There’s not much signal in the place…
There’s not much signal in the place where I use the service, I can’t even read my emails because there’s no signal, bad service.
Reply from Lyca Mobile USA2026-08-11
Hi Javier Pacheco, We apologize for the inconvenience you're experiencing with the signal in your area. We understand how frustrating it can be to not have reliable service, especially when trying to access important communications like emails. We would like to investigate this further to improve your experience. Best Regards, LycaMobile Review Resolution Team, [email protected]
no network in my area
no network in my area. After eSIM activation i did not see the mobile network in my area zip code : 33579
Reply from Lyca Mobile USA2026-08-11
Hi Sathish Bathirasamy, We understand your concern regarding the lack of network service in your area after activating your eSIM. We apologize for the inconvenience caused. Please share your Lyca Mobile number and confirm your complete location via our private support channel so we can check the network coverage and eSIM status and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]
Great service
Reply from Lyca Mobile USA2026-08-11
Hi Customer, Thank you for sharing your positive feedback! Knowing you had a great experience with LycaMobile brightens our day. We appreciate your support. Best Regards, LycaMobile Review Resolution Team, [email protected]
Holy shit this so trash
Holy shit this dog shit
Reply from Lyca Mobile USA2026-08-11
Dear Customer, We are sorry to hear that your experience has been so disappointing. We appreciate your feedback and will share it with the relevant team for review. Please share your Lyca Mobile number or relevant details with us via our private channel so we can investigate and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]
The app could still be improved a lot.
The app could still be improved a lot.. service is nice and reasonable.
Reply from Lyca Mobile USA2026-08-11
Dear Customer, Thank you for your positive feedback about our service and pricing. We also appreciate your feedback regarding the app and will share your suggestions with the relevant team for review and improvement. Best Regards, LycaMobile Review Resolution Team, [email protected]
Easy
Easy to use Good customer service
It didn’t work
Reply from Lyca Mobile USA2026-08-11
Dear Thomas, We’re sorry to hear that the service did not work as expected. We understand your frustration and apologise for the inconvenience caused. Thank you for providing the relevant details. We have noted your concern, and our team is currently investigating this as a priority and will work towards resolving the issue as soon as possible. We appreciate your patience and understanding. Best Regards, Lyca Mobile Review Resolution Team [email protected]
Mobiel card in working
Reply from Lyca Mobile USA2026-08-11
Dear Samir, We’re sorry to hear that your SIM card is not working. We understand the inconvenience caused and apologise for the issue. Thank you for providing the relevant details. We have noted your concern, and our team is currently investigating this as a priority and will work towards resolving the issue as soon as possible. We appreciate your patience and understanding. Best Regards, Lyca Mobile Review Resolution Team [email protected]
Network connectivity is very bad always…
Network connectivity is very bad always no signal indoors and outdoors Data connection very poor.
Reply from Lyca Mobile USA2026-08-11
Dear Customer, We’re sorry to hear about the poor network connectivity, lack of signal, and unreliable data service both indoors and outdoors. We understand your frustration and apologise for the inconvenience caused. Thank you for providing the relevant details. We have noted your concerns, and our team is currently investigating this as a priority and will work towards resolving the issue as soon as possible. We appreciate your patience and understanding. Best Regards, Lyca Mobile Review Resolution Team [email protected]
ThankYou
Great Deal!
It wouldn’t let me pay for 30minutes
Reply from Lyca Mobile USA2026-08-11
Dear Shaniya, We’re sorry to hear that you were unable to complete your payment for 30 minutes. We understand your frustration and apologise for the inconvenience caused. Thank you for providing the relevant details. We have noted your concern, and our team is currently investigating this as a priority and will work towards resolving the issue as soon as possible. We appreciate your patience and understanding. Best Regards, Lyca Mobile Review Resolution Team [email protected]
I have been Lyca mobile customer…
I have been Lyca mobile customer allons-y 15 years and îve never had a problem with connection.This a great company overall.
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