Electronics & Technology

Lyca Mobile USA

ClaimedCollecting reviews

285 reviews

★★★★★

3.1285 reviews

Write a review

About Lyca Mobile USA

Data updated 2026-08-12

Website: lycamobile.us
Category: Electronics & Technology
Location: United States
Status: Unclaimed
Last 12 months: 285 reviews
Replies to negative: 69% (88/128)

Do you own Lyca Mobile USA? Claim this profile for free and start replying to reviews.

1-866-277-3221 lycamobile.us

About this business

The world's largest international mobile virtual network operator with over 16 million customers and a new customer joining every two seconds.Lycamobile’s mission is to connect friends and family around the world. We aim to do this by offering low-cost, high-quality data and voice services across 23 countries. We are now expanding to offer a broad range of financial and travel services, including Lycamoney and Lycafly that help people stay in touch across borders.Lycamobile is also available in Australia, Austria, Belgium, Denmark, France, Germany, Hong Kong, Ireland, Italy, Macedonia , Netherlands, Norway, Poland, Portugal, Romania, South Africa, Spain, Sweden, Switzerland, Tunisia, Ukraine and the UK.

Written by the business, not verified by us.

Is Lyca Mobile USA legit?

Lyca Mobile USA (lycamobile.us) has a 3.1 out of 5 rating on OK.one, based on 285 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 50% rate it 4 stars or higher while 40% give 1 star; The business has replied to 69% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the affordable rates and find the mobile network quite functional for their everyday communication and digital needs. Many people also highlight positive interactions with polite staff members who resolve account matters quickly and efficiently. However, some reviewers were not happy with the customer service, noting long phone wait times and significant difficulties reaching a live agent when urgent help is required. Some people also felt that the network connection can occasionally be slow or unreliable in certain areas, leading to unexpected service interruptions and connectivity problems.

Auto-generated from all reviews of this business. For reference only.

What people say

Sort

285 reviews matching

Sri美国 · Verified · Experienced 2026-07-23 · Posted 2026-07-24

★★★★★

Top up confirmation

1. I dont see the confirmation screen after the top up. 2. I do not get the usual email right after the topup I used to get. I got this email for the feedback but not the email with the topup details. I am not sure if there is any delay in the emails, but I will check after sometime. Due to the above, I wasn't sure whether the topup was successful or not.

Reply from Lyca Mobile USA2026-07-24

Hi Sri, We regret to hear about the issues you experienced with receiving your top-up confirmation. We understand how important it is to have clear confirmation after completing a recharge. Please share your Lyca Mobile number and top-up details via our private support channel so we can check the status and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]

LeCrystal Goodman美国 · Verified · Experienced 2026-07-22 · Posted 2026-07-24

★★★★★

E-sim QR code does SCAN not work

E-sim qr code does not work. Help desk is unavailable. Within 24hours minimum time to receive a call back. Takes 4-5days refund policy. Please be careful when purchasing from this company. If I tech support is able to fix the issue, I will update my review.

Reply from Lyca Mobile USA2026-07-24

Dear Customer, We’re sorry to hear that you are experiencing issues with your eSIM QR code. Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the issue and work towards resolving it as soon as possible. We appreciate your patience and understanding. Best Regards, Lyca Mobile Review Resolution Team [email protected]

Satish美国 · Experienced 2026-07-23 · Posted 2026-07-23

★★★★★

Henry is quick and best

Henry made it simple to port my number to Lyca

Reply from Lyca Mobile USA2026-07-24

Hi Satish, We're happy to hear that porting your number was a simple process for you. We appreciate your positive feedback! Best Regards, LycaMobile Review Resolution Team, [email protected]

customer美国 · Verified · Experienced 2026-07-22 · Posted 2026-07-22

★★★★★

The agent was helpful

The agent was helpful, but it was very hard to understand him. I had to repeat my questions and he had to repeat his answers several times.

Reply from Lyca Mobile USA2026-07-23

Dear customer, We appreciate your feedback regarding the communication challenges you experienced. We are actively working to improve clarity in our interactions. Best Regards, LycaMobile Review Resolution Team, [email protected]

Prasanna Doma美国 · Verified · Experienced 2026-07-19 · Posted 2026-07-20

★★★★★

I am trying to to activate my sim to luca but its disconnected can you reach me out soon

I was trying to activate my Sim to like from T-Mobile, but it’s disconnected is not activating. I need to activate immediately it’s emergency. Can you please try to reach me out?

Reply from Lyca Mobile USA2026-07-20

Dear Prasanna, We’re sorry to hear that you are experiencing difficulties activating your SIM and that it is currently disconnected. Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the issue and work towards resolving it as soon as possible. We appreciate your patience and understanding. Best Regards, Lyca Mobile Review Resolution Team [email protected]