The world's largest international mobile virtual network operator with over 16 million customers and a new customer joining every two seconds.Lycamobile’s mission is to connect friends and family around the world. We aim to do this by offering low-cost, high-quality data and voice services across 23 countries. We are now expanding to offer a broad range of financial and travel services, including Lycamoney and Lycafly that help people stay in touch across borders.Lycamobile is also available in Australia, Austria, Belgium, Denmark, France, Germany, Hong Kong, Ireland, Italy, Macedonia , Netherlands, Norway, Poland, Portugal, Romania, South Africa, Spain, Sweden, Switzerland, Tunisia, Ukraine and the UK.
Written by the business, not verified by us.Lyca Mobile USA (lycamobile.us) has a 3.1 out of 5 rating on OK.one, based on 285 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 50% rate it 4 stars or higher while 40% give 1 star; The business has replied to 69% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
Most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the affordable rates and find the mobile network quite functional for their everyday communication and digital needs. Many people also highlight positive interactions with polite staff members who resolve account matters quickly and efficiently. However, some reviewers were not happy with the customer service, noting long phone wait times and significant difficulties reaching a live agent when urgent help is required. Some people also felt that the network connection can occasionally be slow or unreliable in certain areas, leading to unexpected service interruptions and connectivity problems.
Auto-generated from all reviews of this business. For reference only.Easy activation.
Hi Customer, Thank you for sharing your positive feedback! Knowing you had a great experience with LycaMobile brightens our day. We appreciate your support. Best Regards, LycaMobile Review Resolution Team, [email protected]
Switch network without thinking trouble customers will go through.
Dear Customer, We understand your concerns about the network changes and the difficulties you may have experienced during the transition. We appreciate you sharing your feedback and would like to understand how this has affected your service. Please share your Lyca Mobile number or relevant details with us through our private channel so we can investigate and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]
Wrong scam. Dont
Dear Customer, We are sorry to hear about your experience. please brief about the issue which you face in services also, share your Lyca Mobile number and reference number of your contact with our customer service. For this, we will investigate and contact you with an update. Best Regards, LycaMobile Review Resolution Team, [email protected]
We have to sign up for an unlimited internet plan for at least two or three months for 49$. This really not a good company, and I regret choosing you. I might switch providers soon. You don't offer any benefits
Dear customer, We understand your disappointment with the plan options and pricing, particularly if the available commitment does not meet your needs. We appreciate you sharing your feedback and regret that the service has not met your expectations. Please share your Lyca Mobile number or relevant details with us through our private channel if there is a specific plan or account concern you would like us to review. Best Regards, LycaMobile Review Resolution Team, [email protected]
Network is not very good
Hi customer, We understand your concerns about the network. We are always working to improve our services for everyone. Best Regards, LycaMobile Review Resolution Team, [email protected]
I like the nice promotion
Hi Customer, Thank you for sharing your positive feedback! Knowing you had a great experience with LycaMobile brightens our day. We appreciate your support. Best Regards, LycaMobile Review Resolution Team, [email protected]
I‘m very happy with Lyca Mobile USA Great prices, great plans and top availibility! Keep doing the good job. ⭐️⭐️⭐️⭐️⭐️
Hi customer, We are so happy to hear that you are very satisfied with our services! It's wonderful to know that you appreciate our great prices, plans, and top availability. We truly value your positive feedback and look forward to continuing to provide an excellent experience. Best Regards, LycaMobile Review Resolution Team, [email protected]
Hi Customer, Thank you for sharing your positive feedback! Knowing you had a great experience with LycaMobile brightens our day. We appreciate your support. Best Regards, LycaMobile Review Resolution Team, [email protected]
Excellent services. Timely reminders to the customers.
Hi Kazi Saquib, We're so glad to hear you appreciate our services and timely reminders. Thank you for your wonderful feedback! Best Regards, LycaMobile Review Resolution Team, [email protected]
It was hard to recharge. Website not user friendly.
HI customer, We appreciate your feedback regarding the recharging process and website usability. We are actively working to improve these areas. Best Regards, LycaMobile Review Resolution Team, [email protected]
Voice cracking now a days no or like before
Dear Customer, We understand your concern about the voice quality not being as clear as before. Please share your Lyca Mobile number and details of where you are experiencing the issue via our private channel so we can investigate and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]
Last year I do recharge for 12 months August 14 2025 but its not work for 12 months last 24 hours my phone number not working so i will check my Lyca Mobile account it say your plan is expired so I recharge now on August 10 2026 and last year you guys not charged regularly recovery fee but this year you guys charged 12 dollars so you guys fix this issue and give me refund
Dear Customer, We appreciate you bringing these billing and service concerns to our attention. We understand your frustration regarding the plan expiration and the recovery fee. Please share your Lyca Mobile number so we can check the details and get back to you with further assistance. Best Regards, LycaMobile Review Resolution Team, [email protected]
Dear Chandrababu, We understand your concern about the poor network service. Please share your Lyca Mobile number and the location where you are experiencing the issue via our private channel so we can investigate and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]
Good and verry fast and have a verry understanding customer service
Hi Roge Buna Lorvenndia Milien, We're so happy to hear that our service was fast and that our customer service was understanding. We appreciate your kind words! Best Regards, LycaMobile Review Resolution Team, [email protected]
I don and I can’t be able to receive my scan code
Dear Customer, We are sorry to hear that you haven’t received your QR code. We’d like to inform you that the QR code has been successfully re-triggered to the email address used when placing your SIM order. Please check your inbox and spam/junk folder. Best Regards, LycaMobile Review Resolution Team, [email protected]
Hi Clara Leo, We understand your concern regarding being unable to make calls or send text messages using your eSIM. We apologize for the inconvenience caused. Please share your Lyca Mobile number, handset make and model, and details of any error message via our private support channel so we can investigate the issue and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]
Hi Customer, Thank you for sharing your positive feedback! Knowing you had a great experience with LycaMobile brightens our day. We appreciate your support. Best Regards, LycaMobile Review Resolution Team, [email protected]
I did renew my plan it's not working on top of it I haven't order new Sim it says I ordered e Sim. Plus I had credit of $36 and some cent I see now $13 .15 and even I can't use it I can't connect to customer service too with my phone.
Dear Customer, We understand your concern about your renewed plan not working, the unexpected eSIM order, and the change in your available credit. We also understand how difficult it is when you’re unable to reach customer service. Please share your Lyca Mobile number and relevant order or transaction details with us via our private channel so we can investigate and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]
Very good I’m excited
Hi Denise Ella, We're so happy to hear you're excited! Your positive feedback truly makes our day. We appreciate you sharing your experience. Best Regards, LycaMobile Review Resolution Team, [email protected]
Hello... I've been with Lycamobile for almost 15 years now; so far, I'm satisfied and haven't had any problems... Best regards.
Hi Mack Adam, We are so happy to hear about your long-standing satisfaction with our services over the past 15 years. We truly appreciate your loyalty and kind words. Best Regards, LycaMobile Review Resolution Team, [email protected]
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