About Lyca Mobile USA
Data updated- Website
- lycamobile.us
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 285 reviews
- Replies to negative
- 69% (88/128)
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About this business
The world's largest international mobile virtual network operator with over 16 million customers and a new customer joining every two seconds.Lycamobile’s mission is to connect friends and family around the world. We aim to do this by offering low-cost, high-quality data and voice services across 23 countries. We are now expanding to offer a broad range of financial and travel services, including Lycamoney and Lycafly that help people stay in touch across borders.Lycamobile is also available in Australia, Austria, Belgium, Denmark, France, Germany, Hong Kong, Ireland, Italy, Macedonia , Netherlands, Norway, Poland, Portugal, Romania, South Africa, Spain, Sweden, Switzerland, Tunisia, Ukraine and the UK.
Written by the business, not verified by us.Is Lyca Mobile USA legit?
Lyca Mobile USA (lycamobile.us) has a 3.1 out of 5 rating on OK.one, based on 285 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 50% rate it 4 stars or higher while 40% give 1 star; The business has replied to 69% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers generally appreciate the affordable rates and find the mobile network quite functional for their everyday communication and digital needs. Many people also highlight positive interactions with polite staff members who resolve account matters quickly and efficiently. However, some reviewers were not happy with the customer service, noting long phone wait times and significant difficulties reaching a live agent when urgent help is required. Some people also felt that the network connection can occasionally be slow or unreliable in certain areas, leading to unexpected service interruptions and connectivity problems.
Auto-generated from all reviews of this business. For reference only.What people say
Every thing excellent
The discount and easy mode of payment.
On line payments are easy
I couldn't find my eSim
Good service
Been a great experience
App doesn't show how much high speed…
App doesn't show how much high speed data I'm left with
Didn’t work
Good
This company doing well
Paid for a top up and nothing changed…
Paid for a top up and nothing changed in my connection status.
I bought an eSIM but I never received…
I bought an eSIM but I never received the QR code. I received the confirmation emails. Please resend my eSIM QR code. My number is 3602175509.
I am happy.
The smooth process.
My interest was to buy 25 GB 12 months…
My interest was to buy 25 GB 12 months plan @168 but that offer is not available to loyal customers like me. That is unfair. I am still interested.
This company offer good price but after…
This company offer good price but after that whole e sim upgardartion.....the network is shady.....some places in los angeles still need coverage.irs very hard to have a phone and no connection when you are outside with kids
I had issues with porting to Lyca…
I had issues with porting to Lyca mobile and then activating the SIM, the customer care executives do not even have basic customer care skills,Most of them are arrogant and always wants the customer to find the requested information on their website instead of them giving the information.I had called at 4:14 EST on 9th August and spoke to aishu and she literally hung up the phone.Pathetic customer service
Reply from Lyca Mobile USA2026-08-10
Dear Alfrd, We understand how disappointing it is to experience difficulties with both number porting and SIM activation, especially when you are unable to receive clear guidance from our customer service team. We are sorry to about the call being disconnected. We appreciate you bringing this to our attention and would like to review what happened. Please share your Lyca Mobile number or relevant reference details with us through our private channel so we can investigate and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]
Nice service
Reply from Lyca Mobile USA2026-08-11
Hi Customer, Thank you for sharing your positive feedback! Knowing you had a great experience with LycaMobile brightens our day. We appreciate your support. Best Regards, LycaMobile Review Resolution Team, [email protected]
I’ve renewed my plan
Why is my lyca number not activated for iMessage
Reply from Lyca Mobile USA2026-08-10
Dear Customer, We understand how frustrating it is to renew your plan but still see it showing as expired and not renewing. We’d like to check your payment and plan status to understand what happened and help restore your service. Please share your Lyca Mobile number or relevant reference details with us through our private channel so we can investigate and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]
Nice experience
Very cheap and easy to renew
Reply from Lyca Mobile USA2026-08-11
Hi customer, We're happy to hear that our renewal process was easy for you. We appreciate your positive feedback! Best Regards, LycaMobile Review Resolution Team, [email protected]
No es compatible con sifón
No es compatible con aphone
Reply from Lyca Mobile USA2026-08-10
Estimada Maria, Comprendemos su preocupación por el hecho de que el servicio no sea compatible con su iPhone. Nos gustaría revisar los detalles del dispositivo y del servicio para entender qué puede estar causando el problema. Por favor, facilítenos la marca y el modelo del dispositivo para que podamos realizar las comprobaciones necesarias y ayudarle. Atentamente, Equipo de Resolución de Reseñas de LycaMobile [email protected]
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