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Lyca Mobile USA

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285 条评价

3.1285 条评价
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关于 Lyca Mobile USA

数据更新
网站
lycamobile.us
分类
电子与科技
所在地
美国
状态
待认证
近 12 个月
285 条评价
差评回复率
69%(88/128 条)
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商家自述

全球最大的国际移动虚拟网络运营商,拥有超过 1600 万客户,每两秒就有一个新客户加入。Lycamobile 的使命是连接世界各地的朋友和家人。我们的目标是通过在 23 个国家/地区提供低成本、高质量的数据和语音服务来实现这一目标。我们现在正在扩展业务,提供广泛的金融和旅行服务,包括帮助人们跨境保持联系的 Lycamoney 和 Lycafly。Lycamobile 还在澳大利亚、奥地利、比利时、丹麦、法国、德国、香港、爱尔兰、意大利、马其顿、荷兰、挪威、波兰、葡萄牙、罗马尼亚、南非、西班牙、瑞典、瑞士、突尼斯、乌克兰和英国提供服务。

以上内容由商家自行提供,未经平台核实。

Lyca Mobile USA靠谱吗?

Lyca Mobile USA(lycamobile.us)在 OK.one 的综合评分为 3.1 分(满分 5 分),基于本站收录的 285 条用户评价,属于电子与科技分类,口碑一般。评价两极分化:50% 给出 4 星及以上,同时 40% 打了 1 星;商家回复了 69% 的差评;评价主要围绕客户服务、使用体验。数据最后更新于 2026-08-12。

评价综述

AI 生成

大多数评论者对他们的整体体验都有些满意。消费者普遍喜欢实惠的价格,并发现移动网络非常适合他们的日常通信和数字需求。许多人还强调与礼貌的工作人员的积极互动,他们可以快速有效地解决帐户问题。 然而,一些评论者对客户服务并不满意,指出电话等待时间较长,并且在需要紧急帮助时很难联系到现场客服人员。一些人还认为,某些地区的网络连接有时会很慢或不可靠,导致意外的服务中断和连接问题。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

问题解决了。

Lyca Mobile USA 回复2026-08-11

Dear M Farooq Khan, Thank you for taking the time to share your thoughts about Lyca Mobile Service. You are welcome to let us know if we are missing something to get you satisfied fully for an excellent star rating! Please feel free to reach us via our private channel. Your valuable feedback will help us to improve our service. Best Regards, LycaMobile Review Resolution Team, [email protected]

做得更好

价格过高,网络很糟糕,客户服务令人厌烦且无法理解。

Lyca Mobile USA 回复2026-08-10

Dear Customer, We understand your disappointment with the pricing, network coverage, and difficulties communicating with our customer service team. We appreciate you sharing this feedback and would like to look into the concerns you’ve experienced. Please share your Lyca Mobile number or relevant details with us through our private channel so we can investigate and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]

美国最差的航空公司。

美国最差的航空公司。 他们只是用 9 个月 1 年的新优惠来欺骗人们,只给一个月,他们说你的自动续订不起作用,我们无能为力。 没有人可以在 Lyca 移动中移植。 他们是骗子。 客户服务最差,他们不在美国,他们什么都不知道。 没有人必须使用 Lyca 移动设备。 谢谢

Lyca Mobile USA 回复2026-08-10

Hi Mohammad Thoufeeq Niyaz, We apologize for the frustrating experience you've had with our services. We understand your concerns regarding promotional offers, auto-renewal, and the quality of our customer service. This is certainly not the impression we want to leave, and we regret that we've fallen short of your expectations. We would appreciate the opportunity to look into these issues further for you. Best Regards, LycaMobile Review Resolution Team, [email protected]

互联网根本无法使用

Lyca Mobile USA 回复2026-08-10

Dear Customer, We understand how inconvenient it is to have no internet service at all. We’d like to look into your connection and check what may be affecting your data service. Please share your Lyca Mobile number or relevant details with us through our private channel so we can investigate and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]

服务极差

服务极差,网络连接也很弱。今天,我的电话服务在没有任何事先警告或短信通知的情况下被切断了。 我还遇到了 Lyca 有关短信的持续问题。我没有收到他们甚至我的银行的短信。这是 Lyca 服务的问题,我很快就会更换更好的提供商。

Lyca Mobile USA 回复2026-08-10

Dear Ibrahim Al Amir, We understand how frustrating and disruptive it is to receive conflicting instructions during the eSIM installation and porting process, especially when this has left you without phone service and unable to reach our support team. We appreciate you highlighting these issues, as your feedback can help us improve the clarity of the process and instructions. Please share your Lyca Mobile number or relevant porting/order reference details with us through our private channel so we can review what happened and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]

审查

客户服务没有得到适当的答复。

Lyca Mobile USA 回复2026-08-10

Dear Customer, We understand your disappointment with the response you received from our customer service team. We appreciate you sharing your feedback and would like to understand what went wrong so we can review your concerns. Please share your Lyca Mobile number or relevant reference details with us through our private channel so we can investigate and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]

客户服务太糟糕了,不能…

客户服务很糟糕,甚至无法激活我的 esim。花了4-5。几个小时,厌倦了。仍然没有激活

Lyca Mobile USA 回复2026-08-10

Hi Kayna Mahajan, We are truly sorry to hear about the frustrating experience you've had with our customer service and the difficulties activating your eSIM. We understand how disheartening it can be to spend so much time on an issue without resolution. Your feedback is very important to us, Please share the screenshot of error message to check and assist. Best Regards, LycaMobile Review Resolution Team, [email protected]

在我的手机上无法使用

在我的手机上不起作用。设置步骤太多

Lyca Mobile USA 回复2026-08-10

Dear Benoit Menu, We understand how inconvenient it is when the service does not work on your phone and the setup process feels unnecessarily complicated. We appreciate your feedback and would like to understand what prevented the service from working. Please share your Lyca Mobile number or relevant order details with us through our private channel so we can investigate and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]

我的 eSIM 扫描码无法使用,这是……

我的 eSIM 扫描码不起作用,这纯粹是胡说八道

Lyca Mobile USA 回复2026-08-10

Dear Jeremy Vanmeter, We understand how frustrating it is when the eSIM QR code does not work and prevents you from completing the setup. We’d like to check the eSIM and activation details to understand what went wrong. Please share your Lyca Mobile number or relevant order/reference details with us through our private channel so we can investigate and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]

服务不好

Lyca Mobile USA 回复2026-08-10

Dear Customer, We understand your disappointment with the service and appreciate you taking the time to share your feedback. We’d like to understand what went wrong and see how we can assist. Please share your Lyca Mobile number or relevant details with us through our private channel so we can investigate further. Best Regards, LycaMobile Review Resolution Team, [email protected]

我的手机未显示任何激活信息

Lyca Mobile USA 回复2026-08-10

Hi Philo, We understand your concern about the service not showing as activated on your phone. We’d like to check the activation status and help resolve the issue. Please share your Lyca Mobile number or relevant order/reference details with us through our private channel so we can investigate and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]

国际电话打不通

很多时候国际电话打不通。即使充值后仍不断收到卡已被暂停的消息

Lyca Mobile USA 回复2026-08-10

Dear Customer, We understand how inconvenient it is when international calls fail and you continue to receive a suspension message even after recharging your account. We’d like to check your account and calling service to understand what may be causing this issue. Please share your Lyca Mobile number or relevant details with us through our private channel so we can investigate and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]

我没能邀请任何人进来……

我无法在电话中找到任何人来帮助我...我付了钱,但无法激活它,我想我不小心关闭了原来所在的页面,他们没有通过电子邮件向我发送任何内容来修复它...沮丧

Lyca Mobile USA 回复2026-08-10

Dear Alishah, We understand how frustrating it is to have paid for the service but be unable to activate it, especially when you have been unable to reach our support team and did not receive the information needed after closing the original page. Please share your Lyca Mobile number or relevant order/reference details with us through our private channel so we can review the activation status and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]

客户服务差

Lyca Mobile USA 回复2026-08-10

Dear Customer, We understand your disappointment with the customer service you received. We appreciate you sharing your feedback and would like to understand what went wrong so we can look into your concerns. Please share your Lyca Mobile number or relevant reference details with us through our private channel so we can investigate and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]

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