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Lyca Mobile USA

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285 条评价

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关于 Lyca Mobile USA

数据更新
网站
lycamobile.us
分类
电子与科技
所在地
美国
状态
待认证
近 12 个月
285 条评价
差评回复率
69%(88/128 条)
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商家自述

全球最大的国际移动虚拟网络运营商,拥有超过 1600 万客户,每两秒就有一个新客户加入。Lycamobile 的使命是连接世界各地的朋友和家人。我们的目标是通过在 23 个国家/地区提供低成本、高质量的数据和语音服务来实现这一目标。我们现在正在扩展业务,提供广泛的金融和旅行服务,包括帮助人们跨境保持联系的 Lycamoney 和 Lycafly。Lycamobile 还在澳大利亚、奥地利、比利时、丹麦、法国、德国、香港、爱尔兰、意大利、马其顿、荷兰、挪威、波兰、葡萄牙、罗马尼亚、南非、西班牙、瑞典、瑞士、突尼斯、乌克兰和英国提供服务。

以上内容由商家自行提供,未经平台核实。

Lyca Mobile USA靠谱吗?

Lyca Mobile USA(lycamobile.us)在 OK.one 的综合评分为 3.1 分(满分 5 分),基于本站收录的 285 条用户评价,属于电子与科技分类,口碑一般。评价两极分化:50% 给出 4 星及以上,同时 40% 打了 1 星;商家回复了 69% 的差评;评价主要围绕客户服务、使用体验。数据最后更新于 2026-08-12。

评价综述

AI 生成

大多数评论者对他们的整体体验都有些满意。消费者普遍喜欢实惠的价格,并发现移动网络非常适合他们的日常通信和数字需求。许多人还强调与礼貌的工作人员的积极互动,他们可以快速有效地解决帐户问题。 然而,一些评论者对客户服务并不满意,指出电话等待时间较长,并且在需要紧急帮助时很难联系到现场客服人员。一些人还认为,某些地区的网络连接有时会很慢或不可靠,导致意外的服务中断和连接问题。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

我还在等待关于我的…的电子邮件

我仍在等待有关我的新 esim 的电子邮件,但将我的卡 sim 更改为 esim 的过程很快。

Lyca Mobile USA 回复2026-08-11

HI Hshlu Mc Greg Vertilus, We appreciate your feedback and are glad the SIM to eSIM process was quick. We understand you're awaiting your eSIM email. We are looking into this for you. Best Regards, LycaMobile Review Resolution Team, [email protected]

客户代表做了esim…

客户代表以他顺利的方式使 esim 转移变得简单。知识渊博,非常乐于助人并且有礼貌。

Lyca Mobile USA 回复2026-08-11

Hi PG, We are delighted to hear that our customer representative made your eSIM transfer a smooth and easy experience. It's wonderful to know that their knowledge, helpfulness, and politeness made a positive impact. Thank you for your kind words! Best Regards, LycaMobile Review Resolution Team, [email protected]

我恳求大家给我我的帐号和密码。

请不要加入莱卡。最后,我放弃了自己的号码,换了一个不同运营商的新号码,这个号码我在过去 15 年里一直在使用。太痛苦了。我恳求 Lyca 客户服务部提供我的帐号和 PIN 码,但上周我一直在转来转去。我打了 100 个电话并发送了 15 封电子邮件,但始终收到相同的回复:“再等 48 小时。”我想和主管谈话,但没有人给我转接,而且到目前为止,也没有人给我回电话。每次,他们都会创建一个新的请求;到目前为止,我有5个请求号,公司里没有人关心。哇。由于所有这些废话,我的健康状况越来越糟糕。这是我一生中最糟糕的日子;我从没想过我会经历这一切。

Lyca Mobile USA 回复2026-08-10

Dear Customer, We understand how distressing and exhausting it must have been to make repeated calls and emails without receiving a clear resolution, particularly regarding your account number and PIN. We also appreciate your concerns about the multiple requests and lack of follow-up. We’d like to review the history of your requests and help address the outstanding issue. Please share your Lyca Mobile number and any relevant request/reference number with us through our private channel so we can investigate this further. Best Regards, LycaMobile Review Resolution Team, [email protected]

这个移植过程绝对是……

这个移植过程绝对是垃圾,而且解释得很糟糕。首先,系统会指示您安装 eSIM,然后您会收到一封电子邮件,告知您需要先进行移植过程。因此,您可以继续扫描 eSIM 二维码,然后就可以安装了。但是,在您提交移植请求后,它会告诉您注册 eSIM,但它不再起作用,因为它已经按顺序安装了!更糟糕的是,现在已经很晚了,没有可用的代理,我无法与任何人交谈,而且我完全没有电话服务。整个体验一团糟,而且设计得很糟糕。

Lyca Mobile USA 回复2026-08-10

Dear Leonardo Ribeiro, We understand how confusing and disruptive it is to receive conflicting instructions during the eSIM installation and number porting process, especially when this has left you without phone service and unable to reach support. We appreciate you providing such detailed feedback, as it highlights where the process and instructions need to be clearer. Please share your Lyca Mobile number or relevant porting/order reference details with us through our private channel so we can review what happened and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]

我的 sim 卡无法上网,但是……

我的 SIM 卡无法上网,但 2 个月以来一直没有解决办法

Lyca Mobile USA 回复2026-08-10

Dear Customer, We understand how concerning it is to have your internet service unavailable for two months without a resolution. We appreciate you bringing this to our attention and would like to review the issue and previous support provided. Please share your Lyca Mobile number or relevant reference details with us through our private channel so we can investigate and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]

这是迄今为止最糟糕的电话服务......

这是迄今为止我经历过的最糟糕的电话服务,这真是一个大骗局。

Lyca Mobile USA 回复2026-08-10

Dear Customer, We understand how disappointing it is to have such a poor experience with your mobile service. We appreciate you sharing your feedback and would like to understand what went wrong so we can look into your concerns. Please share your Lyca Mobile number or relevant details with us through our private channel so we can investigate and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]

我很欣赏 Layca mobile 的出色表现……

我很欣赏 Layca 移动优质的服务。我喜欢 Layca 移动应用程序。这非常有帮助。感谢 Layca 手机,我很高兴。

Lyca Mobile USA 回复2026-08-11

Hi customer, We are so happy to hear that you appreciate our excellent services and find our mobile app very helpful. Your satisfaction is our greatest reward! Best Regards, LycaMobile Review Resolution Team, [email protected]

网上买的esim无法安装...

无法安装网上购买的esim 需要退款

Lyca Mobile USA 回复2026-08-10

Dear Paulo, We are very sorry to hear that you're having trouble installing your eSIM. We understand your frustration and are here to help. Please contact our support team the error message so we can assist you with this issue. Best Regards, LycaMobile Review Resolution Team, [email protected]

网络连接问题。

最近。我的线路一直有很多问题。这一直影响着我的工作。我希望你能尽快帮我解决这个问题。

Lyca Mobile USA 回复2026-08-10

Dear York lopez, We are sorry to hear about the issues you've been experiencing with your service line and how it's impacting your work. We understand your frustration and are committed to resolving this for you promptly. We are actively investigating this matter to find a solution. Best Regards, LycaMobile Review Resolution Team, [email protected]

我换了号码公司

我换了号码公司。 2天了我的号码仍然无法使用。

Lyca Mobile USA 回复2026-08-10

Dear Ramon H, We understand how inconvenient it is to have your number still not working two days after switching to Lyca Mobile. We’d like to check the activation or number transfer status and help resolve the issue. Please share your Lyca Mobile number or relevant reference details with us through our private channel so we can investigate and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]

我的 eSim 还不能工作,而你的……

我的 eSim 还无法使用,而且您的客户服务号码也无法使用

Lyca Mobile USA 回复2026-08-10

Dear Nira Pradhan, We understand how inconvenient it is when your eSIM is still not working and you’re unable to reach our customer service team. We’d like to look into the activation issue and help get your service working. Please share your Lyca Mobile number or relevant order/reference details with us through our private channel so we can investigate and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]

总的来说体验很差

Lyca Mobile USA 回复2026-08-10

Dear Customer, We understand your disappointment with the overall experience and appreciate you taking the time to share your feedback. We’d like to understand what went wrong and see how we can assist. Please share your Lyca Mobile number or relevant details with us through our private channel so we can investigate further. Best Regards, LycaMobile Review Resolution Team, [email protected]

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