企业入驻搜索写评价分类关于
简体中文English
电子与科技

Lyca Mobile USA

商家已认领正在收集评价

285 条评价

3.1285 条评价
写评价

关于 Lyca Mobile USA

数据更新
网站
lycamobile.us
分类
电子与科技
所在地
美国
状态
待认证
近 12 个月
285 条评价
差评回复率
69%(88/128 条)
是 Lyca Mobile USA 的所有者? 免费认领此主页,验证后即可回复客户评价。

商家自述

全球最大的国际移动虚拟网络运营商,拥有超过 1600 万客户,每两秒就有一个新客户加入。Lycamobile 的使命是连接世界各地的朋友和家人。我们的目标是通过在 23 个国家/地区提供低成本、高质量的数据和语音服务来实现这一目标。我们现在正在扩展业务,提供广泛的金融和旅行服务,包括帮助人们跨境保持联系的 Lycamoney 和 Lycafly。Lycamobile 还在澳大利亚、奥地利、比利时、丹麦、法国、德国、香港、爱尔兰、意大利、马其顿、荷兰、挪威、波兰、葡萄牙、罗马尼亚、南非、西班牙、瑞典、瑞士、突尼斯、乌克兰和英国提供服务。

以上内容由商家自行提供,未经平台核实。

Lyca Mobile USA靠谱吗?

Lyca Mobile USA(lycamobile.us)在 OK.one 的综合评分为 3.1 分(满分 5 分),基于本站收录的 285 条用户评价,属于电子与科技分类,口碑一般。评价两极分化:50% 给出 4 星及以上,同时 40% 打了 1 星;商家回复了 69% 的差评;评价主要围绕客户服务、使用体验。数据最后更新于 2026-08-12。

评价综述

AI 生成

大多数评论者对他们的整体体验都有些满意。消费者普遍喜欢实惠的价格,并发现移动网络非常适合他们的日常通信和数字需求。许多人还强调与礼貌的工作人员的积极互动,他们可以快速有效地解决帐户问题。 然而,一些评论者对客户服务并不满意,指出电话等待时间较长,并且在需要紧急帮助时很难联系到现场客服人员。一些人还认为,某些地区的网络连接有时会很慢或不可靠,导致意外的服务中断和连接问题。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Lyca Mobile 的功能给我留下了深刻的印象……

Lyca Mobile 的客户服务给我留下了深刻的印象。该团队过去一直提供优质的服务,他们在解决可能出现的任何问题方面非常有帮助。我衷心感谢他们的专业精神、耐心以及帮助客户的奉献精神。感谢您出色的服务!

Lyca Mobile USA 回复2026-08-11

Hi Shah Khalish, We are so happy to hear about your positive experience with our customer service team. We truly appreciate your kind words regarding their professionalism, patience, and dedication. Thank you for your outstanding feedback! Best Regards, LycaMobile Review Resolution Team, [email protected]

绝对是最糟糕的客户服务......

绝对是我一生中经历过的最糟糕的客户服务。我已经打了近 4 个小时的电话了,但仍然没有解决我的问题。 Solved 不会向任何人推荐这项电话服务。

Lyca Mobile USA 回复2026-08-10

Dear Tausha, We understand how disappointing it is to spend almost four hours trying to get an issue resolved without receiving a solution. We appreciate you sharing this feedback and would like to review what happened during your interactions with our support team. Please share your Lyca Mobile number or relevant reference details with us through our private channel so we can investigate and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]

我注册了多个号码...

我为其他家庭成员注册和管理了多个号码,但不幸的是,当您发短信给我时,没有指定电话号码,这让我不确定您所说的是哪个号码。

Lyca Mobile USA 回复2026-08-11

Hi ZARIN FARIHA, We appreciate your feedback regarding the clarity of our messages when you manage multiple family numbers. We understand how confusing it can be when the specific phone number isn't identified. We are looking into ways to improve this. Best Regards, LycaMobile Review Resolution Team, [email protected]

PUK#

买了一部新手机,但没有物理插槽。我要求一张 e SIM 卡,它告诉我使用 PUK #。我在应用程序中找不到,而且布局很混乱。

Lyca Mobile USA 回复2026-08-07

Dear Customer, We understand your concerns regarding switching to an eSIM and the difficulty in locating the required PUK information in the app. We appreciate your feedback about the app experience. Please share your Lyca Mobile number and device details via our private channel so we can check and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]

没有福利或优惠券,因为超过...

使用该网络超过 10 年以来没有任何福利或优惠券

Lyca Mobile USA 回复2026-08-07

Dear Waju, We understand your concern regarding the benefits and offers available for long-term customers. We appreciate your continued support over the years and value your feedback. We will share your comments with the relevant team for review and consideration. Best Regards, LycaMobile Review Resolution Team, [email protected]

在手机上激活 eSIM 后

在我的手机上激活 eSIM 后,它在最右侧显示为无服务。这是给我的号码 号码:5599285100 请查看并回复我

Lyca Mobile USA 回复2026-08-07

Hi Tina, We understand your concern regarding the eSIM showing "No Service" after activation. Please share your location, device details, and a screenshot of the error via our private channel so we can check and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]

Lycamobile 非常感谢网络我,我…

Lycamobile 非常感谢我使用过去 7 年的网络,价格非常合理,服务非常快捷

Lyca Mobile USA 回复2026-08-07

Hi Ayesha Ghafar, We are so pleased to hear that you've been a loyal customer for seven years and are enjoying our reasonable prices and fast services. Thank you for your wonderful feedback! Best Regards, LycaMobile Review Resolution Team, [email protected]

根本不帮忙。令人困惑

糟糕的网站地图。无法弄清楚我刚买的任何东西,并且没有任何东西会激活

Lyca Mobile USA 回复2026-08-07

Dear Darian, We understand your concerns regarding the website navigation and activation issues. We appreciate your feedback and would like to assist you further. Please share your Lyca Mobile number and activation details via our private channel so we can check the issue and help resolve it. Best Regards, LycaMobile Review Resolution Team, [email protected]

没有可用的客户服务

没有可用的客户服务电话和实时聊天,您应该雇用更多代表来24/7 联系您的客户。

Lyca Mobile USA 回复2026-08-10

Dear Customer, We understand your concern about being unable to reach our customer service team. We appreciate you bringing this to our attention and would like to help address your concerns. Please share your Lyca Mobile number or relevant details with us through our private channel so we can investigate and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]

非常方便而且价格优惠

非常方便而且价格优惠。服务也一样棒!

Lyca Mobile USA 回复2026-08-11

Hi RSad, Thank you for your wonderful feedback! We are so pleased to hear that you found our services convenient and our pricing great. We always strive to provide excellent service to all our customers. Best Regards, LycaMobile Review Resolution Team, [email protected]

大家还看了