整体优秀
Hi Customer, Thank you for sharing your positive feedback! Knowing you had a great experience with LycaMobile brightens our day. We appreciate your support. Best Regards, LycaMobile Review Resolution Team, [email protected]
全球最大的国际移动虚拟网络运营商,拥有超过 1600 万客户,每两秒就有一个新客户加入。Lycamobile 的使命是连接世界各地的朋友和家人。我们的目标是通过在 23 个国家/地区提供低成本、高质量的数据和语音服务来实现这一目标。我们现在正在扩展业务,提供广泛的金融和旅行服务,包括帮助人们跨境保持联系的 Lycamoney 和 Lycafly。Lycamobile 还在澳大利亚、奥地利、比利时、丹麦、法国、德国、香港、爱尔兰、意大利、马其顿、荷兰、挪威、波兰、葡萄牙、罗马尼亚、南非、西班牙、瑞典、瑞士、突尼斯、乌克兰和英国提供服务。
以上内容由商家自行提供,未经平台核实。Lyca Mobile USA(lycamobile.us)在 OK.one 的综合评分为 3.1 分(满分 5 分),基于本站收录的 285 条用户评价,属于电子与科技分类,口碑一般。评价两极分化:50% 给出 4 星及以上,同时 40% 打了 1 星;商家回复了 69% 的差评;评价主要围绕客户服务、使用体验。数据最后更新于 2026-08-12。
大多数评论者对他们的整体体验都有些满意。消费者普遍喜欢实惠的价格,并发现移动网络非常适合他们的日常通信和数字需求。许多人还强调与礼貌的工作人员的积极互动,他们可以快速有效地解决帐户问题。 然而,一些评论者对客户服务并不满意,指出电话等待时间较长,并且在需要紧急帮助时很难联系到现场客服人员。一些人还认为,某些地区的网络连接有时会很慢或不可靠,导致意外的服务中断和连接问题。
本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。Hi Customer, Thank you for sharing your positive feedback! Knowing you had a great experience with LycaMobile brightens our day. We appreciate your support. Best Regards, LycaMobile Review Resolution Team, [email protected]
Hi Maria Santana, We understand your concern regarding your plan renewal not being activated. Please share your Lyca Mobile number and renewal details via our private channel so we can check the status and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]
数据计划很糟糕。像其他人一样需要无限的数据。你们这些人只想从顾客身上榨取一分钱。真的很难过
Dear Customer, We understand your concerns regarding the available data plans and your preference for an unlimited data option. We appreciate you sharing your feedback and will pass your suggestions to the relevant team for review. Thank you for taking the time to share your experience. Best Regards, LycaMobile Review Resolution Team, [email protected]
我的计划本来应该在8月8日结束。这些发送的消息表明我必须在今天 8 月 6 日更新。我的2天钱去哪儿了😒
Dear Mary, We understand your concern regarding the plan renewal messages and the remaining validity of your current plan. We appreciate you bringing this to our attention. Please share your Lyca Mobile number via our private channel so we can check your plan details, renewal date, and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]
实惠的
Hi Customer, Thank you for sharing your positive feedback! Knowing you had a great experience with LycaMobile brightens our day. We appreciate your support. Best Regards, LycaMobile Review Resolution Team, [email protected]
当我试图成为新客户时,我在电话中打了 20 分钟,但没有解决任何问题。
Hi Jessyca, We understand your concerns regarding the delay and the lack of resolution while trying to become a new Lyca Mobile customer. We appreciate your feedback and would like to help improve your experience. Please share your contact details and any relevant information via our private channel so we can review the issue and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]
Hi Customer, Thank you for sharing your positive feedback! Knowing you had a great experience with LycaMobile brightens our day. We appreciate your support. Best Regards, LycaMobile Review Resolution Team, [email protected]
我的 Lycamobile 不再接听电话。打电话很好。 我于 7 月 18 日提出了错误,并获得了罚单号码。 7月22日我再次打电话,他们说故障已修复,票已关闭。 我说故障没有修复,他们提出了一张新罚单。 7 月 6 日我再次打电话,因为仍然没有接到电话。他们再次表示故障已修复并且票证已关闭。如果故障得到解决,他们肯定会尝试给我打电话! 服务很差。 如果 Lyca 的任何人读到这篇文章,我的最新票号是 113355343。我期待您修复它并给我打电话。
Hi Stephen Brown, We appreciate you sharing your experience with us and are truly sorry to hear about the ongoing difficulties you've faced with receiving calls. We understand how frustrating it must be to have this issue persist despite multiple attempts to resolve it. We have noted your latest ticket number, and we are actively looking into this matter to ensure a prompt and effective resolution. We are committed to restoring your service fully. Best Regards, LycaMobile Review Resolution Team, [email protected]
服务非常差,而且客户服务也没有帮助。 我们更新并充值了套餐,但多次联系客服,服务仍未开通。现在已经超过48小时了,这是完全无法接受的。 请立即解决此问题并立即激活服务。 号码是 3468769947
Dear Vishnukumar, We are sorry to hear that you've had such a negative experience with our service and customer support. We understand your frustration and would like to look into this for you. Please provide us with more details about your concerns so we can investigate and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]
1. 不断提高优质服务和良好的客户关系。 2. 尽力满足所有客户,包括那些尚未更换手机以符合 5G Up Grade 要求的客户。 由于手机质量较差,目前的体验非常糟糕和令人沮丧。 3. 切勿让互联网服务的客户数据耗尽。 预留至少 100MB 并提醒客户可用数据量不足。 4.如果客户想在现有捆绑套餐中购买更多数据,请创建除 2G 之外的更多选项(创建更多选项,包括 1G、5G、10G、20G、30G 。 5. 愿全能的上帝继续使 LYCA MOBILE 和所有利益相关者繁荣昌盛。谢谢,愿全能的上帝保佑你们所有人。阿门...
Dear Customer, Thank you for sharing your valuable feedback and suggestions. We understand your recommendations regarding service quality, customer support, data management, and additional bundle options. We appreciate your continued support and will share your feedback with the relevant teams as we continue working to improve our services and customer experience. Thank you for your kind wishes and for choosing Lyca Mobile. Best Regards, LycaMobile Review Resolution Team, [email protected]
一、服务零投诉!使用我们的电话和您提供的服务没有任何问题。 2、4星而不是5星的原因是:我已经79岁了,不怕我们通过短信付款方式,但你们的系统相当混乱和具有挑战性。这可能只是我的问题,但似乎事情可能不那么复杂。 除此之外,其他一切都很棒!
Jim & Diane, We truly appreciate your kind words about our service and are glad to hear you're enjoying using your phones! We understand your feedback regarding the payment system and acknowledge that it can be confusing. We are always looking for ways to simplify our processes and will certainly take your comments into consideration as we work to improve the user experience for everyone. Thank you for bringing this to our attention; it helps us make things better. Best Regards, LycaMobile Review Resolution Team, [email protected]
非常糟糕,我订购了 e-sim,还打电话给客户服务。但客户服务只是避免打电话告诉愚蠢的事情。
Dear Customer, We are sorry to hear about your experience with your eSIM order and the support you received. We understand how disappointing it is when you are trying to activate your service and do not receive the assistance you expect. We would like to investigate this and help resolve the issue. Please share your Lyca Mobile number, eSIM order details, and any relevant information through our private message channel, and our team will assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]
通过提供一个地狱般的交易
Dear Clifton Pereira, We're so glad to hear you found our offering to be of great value! Thank you for your wonderful feedback. Best Regards, LycaMobile Review Resolution Team, [email protected]
Dear Customer, Connecting you to what matters most, and at a fantastic price, is exactly why we do this. Thank you for choosing us over the rest! Best Regards, LycaMobile Review Resolution Team, [email protected]
非常简单
Hi Sonia Rea, We're so glad to hear that you found the experience very easy! We truly appreciate your positive feedback. Best Regards, LycaMobile Review Resolution Team, [email protected]
这个问题仍然悬而未决,没有具体的答案。
Hi Manan Sharma We are sorry to hear that your issue remains unresolved and that you have not received a clear resolution. We understand how important it is to have your concerns properly addressed. We would like to review this further and work towards a solution. Please share your Lyca Mobile number and any previous reference details through our private message channel, and our team will look into this for you. Best Regards, LycaMobile Review Resolution Team, [email protected]
Hi Naeem Baloch, We are delighted to hear that you found our service easy and user-friendly. Your positive feedback is greatly appreciated! Best Regards, LycaMobile Review Resolution Team, [email protected]
我仍然无法访问我已经充值的计划,并且资金已从我的帐户中扣除
customer, We are sorry to know that you have been unable to access your plan even though the payment has been deducted from your account. We understand how concerning it can be when a recharge is completed but the service is not available. We would like to check this for you and help resolve the issue. Please share your Lyca Mobile number and any recharge/payment details through our private message channel, and our team will investigate this further. Best Regards, LycaMobile Review Resolution Team, [email protected]
Dear Customer, We are sorry to hear that your call was disconnected while you were seeking support. We understand how frustrating it can be when you are trying to get assistance and the conversation does not continue as expected. We would like to look into this and help address your concern. Please share your Lyca Mobile number and any relevant details through our private message channel, and our team will assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]
没有关于如何设置的说明,也没有人接听客户服务电话
Dear Dazhi Zhang, We apologize for the difficulty you experienced with setting up your service and the trouble reaching our customer support. We understand how frustrating this can be. We would like to informed you SIM activation process emailed on the order confirmation mail. We are sorry to hear that your call was not answered. Please share your contact details via our private channel so we can arrange a callback and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]
共 285 条符合条件的评价