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Lyca Mobile USA

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285 条评价

3.1285 条评价
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关于 Lyca Mobile USA

数据更新
网站
lycamobile.us
分类
电子与科技
所在地
美国
状态
待认证
近 12 个月
285 条评价
差评回复率
69%(88/128 条)
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商家自述

全球最大的国际移动虚拟网络运营商,拥有超过 1600 万客户,每两秒就有一个新客户加入。Lycamobile 的使命是连接世界各地的朋友和家人。我们的目标是通过在 23 个国家/地区提供低成本、高质量的数据和语音服务来实现这一目标。我们现在正在扩展业务,提供广泛的金融和旅行服务,包括帮助人们跨境保持联系的 Lycamoney 和 Lycafly。Lycamobile 还在澳大利亚、奥地利、比利时、丹麦、法国、德国、香港、爱尔兰、意大利、马其顿、荷兰、挪威、波兰、葡萄牙、罗马尼亚、南非、西班牙、瑞典、瑞士、突尼斯、乌克兰和英国提供服务。

以上内容由商家自行提供,未经平台核实。

Lyca Mobile USA靠谱吗?

Lyca Mobile USA(lycamobile.us)在 OK.one 的综合评分为 3.1 分(满分 5 分),基于本站收录的 285 条用户评价,属于电子与科技分类,口碑一般。评价两极分化:50% 给出 4 星及以上,同时 40% 打了 1 星;商家回复了 69% 的差评;评价主要围绕客户服务、使用体验。数据最后更新于 2026-08-12。

评价综述

AI 生成

大多数评论者对他们的整体体验都有些满意。消费者普遍喜欢实惠的价格,并发现移动网络非常适合他们的日常通信和数字需求。许多人还强调与礼貌的工作人员的积极互动,他们可以快速有效地解决帐户问题。 然而,一些评论者对客户服务并不满意,指出电话等待时间较长,并且在需要紧急帮助时很难联系到现场客服人员。一些人还认为,某些地区的网络连接有时会很慢或不可靠,导致意外的服务中断和连接问题。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

我与 Lyca Mobile 客户的经历……

我对 Lyca Mobile 客户支持的体验非常令人失望。我提供了所有要求的文件,但该过程涉及重复要求提供本应预先收集的信息。提交所需的证据后,我继续收到模板回复,并在做出最终决定之前面临延迟。 Lyca Mobile 应提高透明度、清晰解释政策并更有效地处理客户案例。

Lyca Mobile USA 回复2026-08-06

Dear Farnaz Hannan, We understand your concerns regarding your experience with our customer support and the delays you encountered during the verification process. We appreciate you taking the time to share your feedback, as it helps us improve our services. Further to your issue we will investigate and get back to you as soon as possible. Best Regards, LycaMobile Review Resolution Team, [email protected]

服务不好

服务不太好,他们告诉我会增加 3 个月的充值,但那并没有发生

Lyca Mobile USA 回复2026-08-06

Dear Customer, We understand your concerns regarding the service experience and the additional top-up validity that was communicated to you. We appreciate you sharing your feedback. Please contact us via our private channel with your Lyca Mobile number and any relevant details so we can review the offer and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]

lyca最差的服务

lyca 的服务最差,没有人正确响应,仅使用此服务拨打国际电话

Lyca Mobile USA 回复2026-08-06

Dear Manoj, We regret to hear about your experience with our customer service. We understand the importance of receiving timely and effective support, especially when using our services for international calls. Please share your Lyca Mobile number and details of your concern via our private support channel so we can investigate and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]

波尔廷急速过程

我从 mint 换到 lyca 参加 9 个月的促销计划,在转入我现有的号码期间出现问题,因为我无法转入,但我购买了该计划。 客服建议取消我购买的套餐并要求退款,所以我就按照他们的建议做了 之后我完成了转入,然后我联系客户服务人员添加促销计划,但他们说他们无法添加促销计划,并且他们说适用于新客户,事实上我是新客户,因为转号过程很麻烦。我没有获得无限套餐,这是从 mint mobile 切换到 lyca 的唯一原因,但它没有发生。 最重要的是,我与客户服务人员打了很多电话,每个电话都有自己的流程,过去 3 到 4 天与我交谈的客户服务人员之间存在很多不匹配的情况。 最后他们建议用可用的套餐给我的号码充值,这是我获得的 18GB 的最佳套餐 此外,有几次电话被挂断,但他们再也没有回电。 结论:永远不要陷入廉价的莱卡促销计划。

Lyca Mobile USA 回复2026-08-06

Dear Customer, We regret to hear about your experience with the port-in process, promotional plan eligibility, and the support received. We understand how disappointing it can be when you switch providers expecting a promotional offer but face unexpected issues during the process. Please share your Lyca Mobile number and relevant details via our private support channel so we can review your account, investigate the concerns raised, and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]

没有我的电话号码和信息

我没有获得任何形式的新 SIM 卡,无法添加到我的手机

Lyca Mobile USA 回复2026-08-06

Dear Customer, We regret to hear that you have not received your SIM or are unable to add it to your phone. We understand how important it is to have your service activated and working properly. We will investigate your concern and get back to you with an update as soon as possible. Best Regards, LycaMobile Review Resolution Team, [email protected]

计划和地点不好

Lyca Mobile USA 回复2026-08-06

Dear Customer, We regret to hear that you have not received your SIM or are unable to add it to your phone. We understand how important it is to have your service activated and working properly. Please share your Lyca Mobile number and order details via our private support channel so we can investigate and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]

尽管……我的帐户尚未激活

尽管付款已完成,但我的帐户尚未激活。

Lyca Mobile USA 回复2026-08-06

Dear Oluwakemi, We understand your concerns regarding your account not being activated despite the payment being completed. We appreciate how important it is to have your service activated without delay. Please contact us via our private channel with your Lyca Mobile number and payment details so we can check the activation status and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]

狗屎服务

狗屎服务。我的SIM卡过期后无法使用OTP为其充值,几个小时后一切都暂停了。如果有紧急情况怎么办。尽管充值却无法拨打国际电话

Lyca Mobile USA 回复2026-08-06

Dear Customer, We apologize for the frustrating experience you've had with our service. We understand your concern about not being able to recharge and make international calls, especially in an emergency. We request you to try again. If the issue persists, please provide the date and time when the issue occurred so we can investigate further and assist you accordingly. Best Regards, LycaMobile Review Resolution Team, [email protected]

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