Most reviewers were unhappy with their experience overall. Customers frequently experienced extremely slow shipping times, with many packages arriving late or missing entirely without proper tracking updates. Consumers also pointed out that the items received often looked completely different from the website pictures and felt cheaply made. People additionally struggled with complicated return procedures and encountered difficulties obtaining refunds for unsatisfactory purchases.
Some reviewers were happy with the stylish clothing selections, cozy fits, and helpful customer support interactions when solving size issues. Buyers mentioned that certain pieces offered great value, felt comfortable to wear, and featured durable fabrics.
Do not buy from these people!!!!
Got sent the wrong size item, they will only offer a discount on a replacement.
So I would need to fork out another $150 for their error!
They try and make out it’s a US based business, and not Chinese.. hence they won’t exchange anything.
Tried to get a reimbursement through PayPal, but turns out there as reputable as these guys .
Manlytshirt 回复2025-07-14
Hi, Greg. Thank you for sharing your concerns. We are deeply sorry that the product did not meet your expectations.
Please understand that we have strictly followed PayPal's dispute resolution process and after careful review, PayPal has closed the case in our favor.
We value your satisfaction and will continue to assist you if you have any additional questions or require further support.
Thank you for your understanding.
Manlytshirt Team
I did not have an option to choose a faster delivery service. Waiting for USPS is ridiculous. I placed the order on July 2 and still today July 7 no movement. I need the shirt by Friday. Otherwise I will be retuning it.
Manlytshirt 回复2025-07-14
Hi. Thank you for your feedback. We understand that having an expedited shipping option is important to you.
Currently, our store does not offer an expedited shipping choice, and we apologize for any inconvenience this may cause. We are actively exploring ways to improve our shipping services to better meet our customers’ needs.
We appreciate your understanding and patience. If you have any other questions or need assistance, please feel free to contact us.
Manlytshirt Team
I do not usually give bad feedback but these people deserve it. I hold authenticity high and these people have none. This company is a fraud. Fake customer service with non-genuine products. Leather that is fake and not leather.
They promised a refund after receiving an item that was not leather. They never gave and refund and always said 'there was a delay"
It's been 5 months.
DO NOT BUY FROM THESE PEOPLE!!!!
Manlytshirt 回复2025-07-14
Hi, Tim. Thank you for your feedback. We’re sorry to hear that you are not satisfied with the material of the product.
However, we were unable to locate your order in our system. Could you please provide your order number or purchase details? Please email us at [[email protected]] and write TRUST PILOT in the title. This will help us assist you better and find a suitable solution.
We appreciate your understanding and look forward to resolving this for you.
Manlytshirt Team
This is my second purchase,,im happy with the clothes,,just give me the lowest price without all the emails and special codes
Manlytshirt 回复2025-07-08
Thank you very much for your positive rating and feedback! We’re glad to hear that you are generally satisfied with your purchase. We continuously strive to improve, and your input is very valuable to us.
I tried to buy a corduroy jacket and they sent me something completely different. When I tried to return it they said there was a six month backup and they could only offer me a discount on a new purchase. I then just mailed it back to the return address on the package and it was sent back to me saying that that address was not valid anymore. Before that happened I tried to re-purchase the corduroy jacket and I still have never seen it. I’ve asked Customer Service for a refund about 10 times and they just keep being evasive. Convinced the company is a complete scam. I can honestly it’s say the worst company I’ve ever dealt with
Manlytshirt 回复2025-07-08
Hi, Kevin. We sincerely apologize for the quality issues you encountered with your order. We have issued a full refund to you as a resolution. Your satisfaction is very important to us, and we hope this has helped address your concerns.
If you feel your issue has been resolved, we kindly invite you to consider updating your review. Your feedback means a lot to us and helps improve our service.
Should you have any further questions or need assistance, please don’t hesitate to contact us at [[email protected]].
Thank you for your understanding and support.
Manlytshirt Team
Edit after their response: I contacted the customer service and they said if I wanted a refund, I must wait for half a year!!! No thanks, I would rather talk legal action.
I ordered a leather jacket but after reading the reviews, I tried cancelling it. Customer service asked me for cancellation reason and I said I saw reviews saying its not real leather. They then claim it is real leather and urge me to recieve the order and if I don't like it they will help me return it for free. Of course the Jacket is so cheap and has nothing to do with leather. Even the tags say it is cotton and linnen. Now I have been trying to return it since but they just keep offering discounts on the next purchase. Save your money people you will not get it back. I am trying to take legal action now
Manlytshirt 回复2025-07-08
Hi, Mohamed. Thank you for your feedback. We sincerely apologize for the inconvenience caused by the product quality. We have attempted to process a refund; however, it was unsuccessful.
Could you please contact us at [[email protected]] and write TRUST PILOT in the title so we can assist you further and find a suitable solution? Your satisfaction is very important to us.We look forward to resolving this for you as soon as possible.
Manlytshirt Team
I’ve been buying from manlytshirt for a while now, and I really like what they stand for — simple, good quality basics that actually last. Shipping is sometimes a bit slow, but overall they deliver solid products. It’s good to support a local brand that keeps things straightforward and reliable. I’ll definitely keep shopping here.
Manlytshirt 回复2025-07-04
We’re so grateful for your 5-star rating! Thank you for being such a fantastic customer.
I ordered 4 shirts, received 2 of them. I emailed them to request and exchange from large to an x-large for the 2 shirts I did receive. They ignored me. Did not receive the other 2 shirts I ordered at all, emailed them and was ignored. This is a SCAM folks. They are based in China and rip people off.
Manlytshirt 回复2025-07-08
Hi, Wayne. We’re sorry to hear that you have only received part of your order. At the moment, we are unable to locate your order according to your ID. Could you please provide us with your order number, the email address used for the purchase, or any other relevant details to our email address [[email protected]] ? This will help us investigate the issue promptly.
We appreciate your patience and look forward to resolving this for you as soon as possible.
Manlytshirt Team
I didn't like the shirt. Tried to return it and customer service was incredibly rude. They basically said too bad, you bought it.
It is odd that it took me leaving a bad review for you to refund my money. But thank you for the refund. That is why I bumped it up to 2 stars.
The customer service rep was still rude.
Manlytshirt 回复2025-07-04
Hi, john. After checking, we have refunded your order MT310759. Please pay attention to the email address you used when paying.Your satisfaction is very important to us, and we hope to resolve this issue promptly. We would appreciate it if you could consider updating your review once the matter is addressed.
Thank you for your patience and understanding.
Manlytshirt Team
Sent wrong size and poorly made items. Asked for a combination of correct items and refund. They suggested that I pay them more money (half price) to send the correct item and that I should give the incorrect item to a friend. When I refused they said I could just pay shipping, again, for something I already paid for, and I again refused. At this point I asked for a refund on both of the items and they replied by saying that they would not be able to refund my money for at least 6 months, would I like to choose different items? When I said no, I would just like the refund, they then replied by saying that their system for processing refunds were down and that they would not be able to offer refunds. This place is a Chinese scam, DO NOT GIVE THEM YOUR MONEY! I have started a dispute with my bank, however they informed me that there is probably not much they can do in the situation.
Manlytshirt 回复2025-07-08
Hi, Hilborn. Thank you for your feedback and we’re truly sorry to hear about the quality issues you experienced. Customer satisfaction is our top priority, and we would like to offer you a free replacement of the item.
Please kindly contact us at [[email protected]] and write TRUST PILOT in the title so we can arrange the reshipment promptly.If you find our solution satisfactory, we would greatly appreciate it if you could consider updating your review. Your feedback helps us improve and also assists other customers.
Thank you for your understanding and support.
Manlytshirt Team
If I could give a zero I would. I ordered a shirt. I didn't hear anything for weeks. When I reached out to support they followed up almost a week later. When they finally responded they told me oh we are out of stock. When I selected a new item they told me ok we will contact you with shipping info. NOTHING!! I reached out and they were like oh we will reship your item. I feel every time I reach out it's a reaction from a mess up. Poor communication, and poor customer service. I guess when you javelin great products like they have you can treat customers like dirt.
Manlytshirt 回复2025-07-08
Hi, Tony. We are sorry to hear about the inconvenience caused by the item being out of stock. However, we are currently unable to locate your order and we have not received your response.
Could you kindly provide us with your order number or any related purchase information to our email address and write TRUST PILOT in the title? This will help us investigate the issue and assist you promptly.
Thank you for your understanding and cooperation. We look forward to resolving this matter for you.
Manlytshirt Team
Poor quality shirt and over priced. I have been requesting a refund for four months. They only reply by email. Each reply is merely a response to deter a refund. They replied a refund could take six months or more. Buyer beware. Do not buy from this company.
Manlytshirt 回复2025-06-30
Hi, Janice. Apologies for the inconvenience caused by the quality problem. After checking, your order MT307912 has been refunded. Please pay attention to the account you used for payment.We value your satisfaction and invite you to update your review after your issue is resolved.
Looking forward to serving you better,
Manlytshirt Team
I placed an order but emailed them to cancel it. They asked why told them and that was it. They still sent the package in which the qual5is super cheap. I reached out to the for return information and instead they want to offer me a 30%discount on future purchases. Why in the hell would I want that. I contacted them via Facebook messenger they responded but still has not given me the info. They have since stopped responding now I and filing a claim.
Manlytshirt 回复2025-06-30
Hi, Natasha. Thank you for bringing this to our attention. We’re sorry that the product quality did not meet your expectations. We have received 2 orders from you, do you still need MT322580? And for MT322585, please email us at [[email protected]] and write TRUST PILOT in the title, and we’ll work with you to make things right. We hope you’ll consider revising your feedback after the resolution
Looking forward to serving you better,
Manlytshirt Team
This website is a SCAM!!!
Plan and simple.. The Product is garbage. Don't even try to get any sort of refund. Wheathet it's a full refund or percentage.. They've given me the runaround since early April..
All I can say is: Don't do it!!!
Manlytshirt 回复2025-07-04
Hi, Deloin. We are truly sorry to hear about your experience with the quality of the item you received. Providing high-quality products is very important to us, and we regret any inconvenience this may have caused. But we are unable to find your order based on your ID and cannot assist you directly. Please email us at [[email protected]] and write TRUST PILOT in the title so we can understand the issue better and find a satisfactory solution for you, such as a replacement, refund, or other assistance.
Your feedback helps us improve, and we appreciate the opportunity to make things right.
Thank you for your patience and understanding.
Manlytshirt Team
Manly is the Worst!!! I ordered a shirt for my birthday last year they had that it was in Stock but after I paid it was mysteriously out of stock...I never received the shirt or my money for it .
Manlytshirt 回复2025-07-04
Hi, David. We are sorry, but we are unable to find your order based on your ID and cannot assist you directly. Please email us at [[email protected]] and write TRUST PILOT in the title and we would be happy to assist you with an exchange, return, or other suitable solution.Your satisfaction is very important to us, and we hope we can resolve this matter to your satisfaction. If you are satisfied with our assistance, we kindly ask you to consider updating your review.
Thank you for your understanding.
Manlytshirt Team
DO NOT TRUST THIS COMPANY! I ordered 5 shirts on April 3, 2025. After 3 weeks 3 came, 2 did not. I was unimpressed by the quality. After waiting a month more I contacted them. The said they were out of stock on the 2 remaining items and asked me to select 2 replacements. I did. After another month nothing came. I contacted them again and said I just wanted a refund. They said it would take 6 months for a refund and offered to allow me a 20% discount on 2 replacements. I said I just wanted a refund. Now, I just keep getting "pick 2 replacements" emails over and over. They ignore my requests for a refund.
Update 07/02/25: after over 20 emails over the last 5 weeks they have finally agreed to refund my money…within 6 months. So, if you want to order cheaply made clothes, only receive half of what you order and told to wait 6 months for a refund, this is the company for you.
Manlytshirt 回复2025-06-30
Hi, Craig. We’re very sorry to hear that the quality of the clothing did not meet your expectations. Please email us at [[email protected]] and write TRUST PILOT in the title so we can understand the issue better and offer a suitable solution, such as a replacement or refund. Your satisfaction is our priority, and we hope to resolve this promptly. We’d also appreciate it if you consider updating your review after.
Looking forward to serving you better,
Manlytshirt Team
Manlytshirt.com is a scam. I ordered $600 worth of clothes. I have only received 1/3rd of what I ordered. It has been 4 months. I want my money back, but they won’t give it to me.
They keep asking me to pick replacement items because the clothing I selected is out of stock. So, I picked new items. Still nothing has arrived 2 months later.
Do not buy anything from this company. They will steal your money. They also just send you copy and paste responses when you email them for help. This company is criminal.
This Chinese company is ripping Americans off.
Manlytshirt 回复2025-06-30
Hi, Scott. Thank you for your feedback. We regret that the product you wanted was out of stock. Regarding your order MT306034, we have verified that we have refunded the undelivered goods for you. Please pay attention to the account you used for payment. We hope to restore your confidence, and we would appreciate it if you could revise your review accordingly.
Looking forward to serving you better,
Manlytshirt Team
These shorts are very comfortable on me. I like the fabric. It 'gives' and retains its shape. The elastic waist band is perfect. It also has a draw string to make adjustments for individual settings. I ordered the size indicated in the description and the pants fit just right.
Manlytshirt 回复2025-06-26
We really appreciate your 5-star rating! It’s great to know you’re happy with your purchase. Thanks for being a valued customer!
BAD Customer Service
I’ve ordered a Denim Jacket on June 14th for the reason of 24-hour shipping… as per their claim it was supposed to be shipped In 24 hrs.
10 days later I have no idea where my shipment is, nor have I received any updates…
I have checked with Shop App and it still at "Preparing Shipment" stage.
I had emailed them multiple times to get an update
they don't answer.
I’ve ordered a Denim Jacket on June 14th for the reason of 24-hour shipping… as per their claim.
I have received the Order Confirmation along with my receipt.
Today June 24th, 10 days later I have no idea where my shipment is, nor have I received any updates…
I have checked with Shop App and it still at "Preparing Shipment" stage.
If they expect customers to trust them ... they are doing it wrong...
【24-hour shipping out】Men's Vintage Stand Collar Denim Jacket 75697045X × 1 Blue $129.95
I had emailed them multiple times to get an update and ... crickets .... they don't answer.
How is this company able to operate?
I will be now seeking legal action against them from the Credit Card company.
Manlytshirt 回复2025-06-30
Hi, Nick. We checked the email records and we have replied to every email you sent. Please check if you have blocked our email [email protected] so that you cannot receive emails. And your order was shipped out, in order to protect your privacy, I cannot upload your logistics records here. We've contacted our shipping partner to ensure everything is on track. Updates may not always be frequent, but your order is within the expected transit time.
Please feel free to reach out if you need more info or help. We appreciate your understanding. Looking forward to serving you better,
Manlytshirt Team
Modesees
Lunemuse
Usemanly
findercube.com
Jessicabybee
Crovaya
Gloeria
Elevenora