Nordic Knots秉承斯堪的纳维亚功能设计与极简美学的传统创立。这就是为什么我们只用高品质材料，聚焦永恒经典的北欧设计，同时坚持道德生产实践，来打造经久耐用的优质地毯和窗帘。听起来简单，但我们知道要找到既好看、手感好、做工对的地毯和窗帘并不容易。
以上内容由商家自行提供，未经平台核实。Nordic Knots（nordicknots.com）在 OK.one 的综合评分为 4.4 分（满分 5 分），基于本站收录的 102 条用户评价，属于家居与园艺分类，口碑良好。84% 的评价为 4 星及以上，10% 为 1 星；商家回复了 92% 的差评；评价主要围绕产品、质量、客户服务。数据最后更新于 2026-08-30。
看了179条评价，绝大多数评价者对这家公司的体验都非常棒。顾客经常提到产品有多漂亮、做工有多出色，还经常称赞精美的现代设计和羊毛那绝佳的柔软触感。人们也真心感激乐于助人的客服团队，表示整体购物流程非常顺畅，客服也极其贴心。 不过有些评价者对意外的配送延误和使用快递服务时遇到的烦人问题表示不满。还有少数人觉得材料掉毛太严重、有刺鼻的化学气味，以及偶尔出现的产品瑕疵，都挺让人失望的。
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。We have purchased a number of items from Nordic Knots and have had a very good experience overall. We have two of their rugs as well as their blackout curtains in two of our rooms. Regards Richard B
嗨 Richard， 感谢你对我们品牌的忠诚，期待下次项目继续为你服务。
We didn't make an appointment, but that didn't matter as Felicity was very welcoming, friendly and extremely helpful. I had seen what we wanted on line and Felicity showed us everything that we wanted to see, offered advice and left it for us to contact her when we needed her help again. Lovely quality rugs, will be excited to get ours when we're ready to order.
Hi Katrina, 感谢您的精彩评价。我们会把反馈转达给Felicity！ 谢谢
We're very pleased indeed with our new Nordic Knots rug: the colours, design and, above all, the quality of construction, are even better than we'd hoped for. Throughout our interaction with Nordic Knots, the individuals we communicated with were friendly, informative and extremely prompt in all their responses. Tracking our shipment via FedEx wasn't quite so easy: no personal point-of-contact, changed delivery dates at short notice, and lack of notifications all served to highlight what excellent customer service should look like, as supplied by the Nordic Knots team.
Hi Ken, 非常感谢您的精彩评价！我们很高兴您新地毯的品质和设计超出了预期，您对团队的赞美对我们意义非凡。 我们完全接受您关于FedEx的反馈——快递日期变动确实令人沮丧，我们正在积极与物流合作伙伴沟通，优化配送时效。
Rug was defective but they made it right.
Sarah，感谢您给我们机会弥补问题。期待下次继续为您服务。
Beautiful rug, quick delivery, and impeccable customer service. We encountered an issue with our order, but the Nordic Knots team handled it professionally, quickly, and generously. Communication was excellent throughout, and the resolution exceeded our expectations. Mistakes can happen with any company. What matters is how they respond, and Nordic Knots truly impressed us. A special thank you to Sandra for the outstanding support.
非常感谢您的精彩评价！得知您喜欢新地毯，且我们的团队能将失误转化为如此积极的体验，我们深感欣慰。 我们会将您的特别感谢转达给Sandra。
I initially had a disappointing experience with Nordic Knots after a scarf I had accidentally left in their London showroom was subsequently misplaced, despite having been told it would be kept for me. However, after I raised my concerns, the company responded very quickly and professionally. Their Head of Customer Satisfaction contacted me directly, investigated the issue, apologised, and offered a goodwill gesture in lieu of the lost scarf. I appreciate the professionalism, responsiveness, and genuine effort made to resolve the situation.
感谢您更新评价并对团队给予肯定。 对于展厅的初次失误我们深表歉意，但很高兴能直接介入为您解决问题。衷心感谢您的耐心、公正以及与我们合作达成圆满解决的意愿。
Love the quality and look of my rug plus the BEST customer service experience!!
Kate，感谢您的认可。很高兴您喜欢地毯的品质和外观。期待下次继续为您服务。
Great rug - lovely earthy orange colour. Very quick delivery via Fedex
Michele，感谢您的评价。期待下次继续为您服务。
Ann，感谢您花时间分享评价。得知您对新作品满意，且它已为您的家增添光彩，我们由衷高兴。
I had an appointment to visit London store on the 25 may there was no one there. Have called customer services. No response. ,, emailed ignored all so. Not a good start. Was going to order a 1795£ rug.
Hi Greg, 感谢您给我们扭转局面的机会！对于展厅最初的安排失误我们深表歉意，但很高兴能与您取得联系，并顺利将您的新Grand地毯送达苏格兰。
A great service as always from Nordic Knots.
Jamie，感谢您花时间分享评价。得知您对新作品满意，且它已为您的家增添光彩，我们由衷高兴。
Amended 6/8/26 - The new Head of Customer Satisfaction at NK reached out to me to discuss my prior experience detailed in the review below. They acknowledged that that was not the standard for customer interaction at NK and worked with me to address the issues I'd experienced with attentive kindness and care. After this experience, the next time I need a rug for my home I will be shopping at NK first. --- I ordered a gorgeous basket weave rug from NK about two years ago. It was an investment piece - $1200. I put it in my bedroom aka a very low traffic area. Within 6 months several strands all along the binding came loose. When I reached out to NK, they sent me a link to fabric glue to order from Amazon and told me to glue the strands back. I've given up that maintenance once it became a monthly occurrence. I'm just over 2 years with the rug now and there are loose threads throughout the center of the rug. You can hardly see the beautiful basket weave for how much it sheds. I hate to leave a poor review - but this was an inappropriately priced item for how quickly its structural integrity (and beauty) faded.
Hi Maddie, 感谢您的反馈。期待下次继续为您服务。
I was satisfied with the purchase, the follow up throughout the buying process, and the product’s value for money. I would purchase again.
感谢您的分享。得知您对我们的服务和新作品的价值都感到满意，这对我们团队意义重大。期待未来再次为您服务！
Absolutely thrilled with my new wool rug for my bedroom. Feels amazing under foot. Thank you
非常感谢您的美好反馈！听到您的新羊毛地毯为您的卧室增添了额外的舒适感，我们感到非常高兴。打造脚感美好的产品正是我们追求的目标。享受您宁静的新空间吧！
The runner is perfect for my kitchen. It is attractive, sturdy, and comfortable. I love it.
Leslie，感谢您的美言。
Amazing rugs, great designs, excellent packaging and communication on drop off / shipment.
非常感谢您，Christopher！听到这个我们太高兴了。
Customers warrant phone calls when disappointed.
Hi Tom，我们已经通过邮件联系了您，希望能收到您的回复并提供您的电话号码——期待您的回复。
We are very happy with the carpet we bought. It has been delivered very quickly and well wrapped. The quality of the material and the design are very pretty and it looks natural.
非常感谢您的反馈——听到您的体验我们太高兴了。
After my initial disappointment with the quality of the rug, Nordic Knots contacted me and provided me with a new one (which did meet my expectations). Issues can happen, but if they are solved adequately as in this case, I am still a very satisfied customer.
Dick，与您合作非常愉快，感谢您在此过程中的善意！
The rugs are beautiful and the best quality I’ve seen. Their customer service was fantastic when I couldn’t make up my mind. Highly recommend.
非常感谢您，Lexi。听到您有这么棒的体验我们太高兴了。
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YUJIN CLOTHING共 102 条符合条件的评价
