orzGK – The best one-stop resin statue sharing and ordering service provider! We have cooperated with more than 1000+ resin statue studios and are committed to providing unparalleled collection services to collectors around the world.
Reviewers overwhelmingly had a great experience with this company. Many consumers express immense satisfaction regarding the extensive product catalog, highlighting that items arrive carefully packaged and protected inside sturdy boxes. People also frequently mention that the dedicated support team provides prompt and clear updates, making the entire ordering and delivery process completely smooth and hassle-free.
Some reviewers were not happy with extended delays for pre-orders and occasional difficulties when dealing with damaged items or unhelpful support responses. A few individuals experienced frustrating communication barriers or unresolved problems regarding missing product components, unexpected delays, and complicated refund procedures.
I ordered after reading if the site was legit, as you do and yeah, it's legit. I ordered me a figure, the figure came packaged nicely and secure, nothing was broken. Lucy was an absolute peach when helping me with my order and what shipping to go with, a 5/5 experience or a 10/10, she was professional and polite. I will definitely be ordering from orzgk again.
OrzGK 回复2026-06-15
Every collector starts with a little hesitation—and we're honored you chose OrzGK for your first order. 💖
We're delighted everything arrived safely and that Lucy could guide you through the process. Welcome aboard, and happy collecting! ✨🏆
They make sure your order comes smoothly and keep you updated, statue came in perfect condition and although I was nervous at first as a first time purchaser they’ve definitely earned my trust
OrzGK 回复2026-06-15
Thank you for taking a chance on us! 😄
We're thrilled to hear your statue arrived in perfect condition and that we've earned your trust. Welcome to the OrzGK family—we have a feeling this won't be your last statue! 😉✨
I have ordered several garage kits and licensed figures from this company. All of my orders have been managed by Lucy, who has always provided prompt response for orders being prepared for shipment and the handling of payment. Everything I've ordered so far that's been shipped to the United States has arrived in good condition. I will be continuing to order more products with this company.
OrzGK 回复2026-06-15
Thank you for your continued trust and support! 💙 We're delighted to hear that your orders have arrived safely . It means a lot to be part of your collecting journey, and we look forward to helping you add many more amazing pieces to your collection! ✨📦
Returning Customer and Just as Satisfied as Before
Ella helped me with my second order from OrzGK and it was an extremely smooth experience without any issues! Product got home safely and in the time frame I expected it to arrive :D
OrzGK 回复2026-06-15
This is exactly what we love to hear! 💖
Thank you for coming back to OrzGK. We're glad Ella could make the process easy once again. Enjoy your new piece, and we'd love to see photos of your collection! 📸✨
Fantastic service. Easy and hassle-free payments and preorder services and payment of invoices when items are ready to ship out. Delivery service and shipping options are at very reasonable prices.
Items arrive very well packaged and protected.
The customer service is Excellent with frequent updates on your order. Very friendly, helpful and efficient.
With a Special shout out to Allen for his Incredible service!
This is my 2nd time ordering , with a few more orders due to arrive end of year,and it is always such a joy , knowing I won't have any problems or hassle.
I Highly Recommend ordering from OrzGK for all your collector needs.
Many Thanks for the Exceptional service.
OrzGK 回复2026-06-15
Second order down, more on the way—now that's what we love to hear! 😄🎉
Thank you for your continued support and trust. Allen and the team truly appreciate your kind words, and we can't wait for your upcoming statues to arrive safely at your doorstep! 🚀
Outstanding service once again!
I just received my Frieren figure, and it arrived in absolute perfect condition! This is already my third purchase from OrzGK, and they never disappoint.
I want to give a special shout-out to Allen, who has been handling my orders since I started buying collectible figures. He always responds fast, is very kind, and makes the entire process smooth and worry-free. Highly recommended!
Company is a scam. I’ve contacted several times for a resolution since January 2026 over broken parts and there has been 0 resolution for a figure that I paid for more than a grand. All I get is radio silence and 0 updates. I’m just left with a bunch of broken parts that’s collecting dust.
Update: I finally get a response, thanks to this review and was asked to have it taken down. They gave me a 2 week window of waiting for a few parts to be shipped. That window has passed and these guys can’t be trusted.
Recieved a statue with a broken part. Contact Allen on what's app and the only solution provided was a link to their repair page. Said page notify there's lots of people working with them that could help to repair broken thing but there's no contact nor list or way to mail someone, and there's a video to "Do it yourself".
I don't have to do it myself (even if i know, wich i don't). Seems they don't heard of warranty.
No more answer and just silence from them since the link. AVOID even if it's the only possible choice or only if you want to try your luck.
Allen has been my assistant ever since I started using OrzGK.
He will respond quickly and courteously unless he is very busy.
Therefore, I feel at ease from the time I purchase the statue until it arrives.
I was waiting for the statue I purchased to be completed, as usual, but I received a message from him saying that there were differences in the details and paintwork between the promotional images before production and the actual statue during the production stage.
I appreciated being notified in advance like this.
The statue arrived safely and is in perfect condition.
Thank you, Allen.
The contact with the OrgGK support Lucy was great.
The contact with the OrgGK support Lucy was really great. From the begin I was informed in detail about my orderand the progress of the shipping to Germany.
My questions were answered immediately.
Great service.
Everything from start to finish was great, from payment options to order confirmations and shipping updates. Allen at OrzGK has excellent communication skills, always responding very quickly to any queries which gives me a confident purchasing experience with them. I have several pre-orders currently with OrzGK and is now my primary website for figure collecting. Excellent work Allen and OrzGK team 👍
My order was handled by Allen, who was friendly, very approachable and open with updates! Product was high quality and came in very good condition. Delivery time took a bit long, but given the nature of the item type, it was expected. Overall, a good experience! I'll be keeping an eye out for upcoming items to purchase!
Thanks to Allen, I was able to schedule my items to be delivered at a time convenient to me! Be sure to ask first if you're worried about your deliveries!
Excellent service/assistance from Allen, replying to Messages, requests and order Adjustments quickly and efficiently, understanding their customers with Honesty and Trust. Product quality and packaging are excellent, shipping time, arrived on time. Would definitely purchase and Recommend OrzGK and Assistance from Allen to anyone looking for a diverse range of statues and ornaments you can only get from them.
First time ordering. I was a bit skeptical but after some research I decided to bite the bullet and order a figure. I bought it a while ago, shortly after the preorders closed and much before its release so it took several months (I don't know what the normal waiting time is, but I made my order in November and I got it in May).
I had Ella as my consultant and we communicated via emails. She was pretty responsive to my questions and it was nice having someone to turn to and to guide me throughout the whole process. She kept me updated on each step- order confirmation, shipping selection, and double checked with me my shipping info before sending it out. Only UPS was available for me so it was pretty fast. I had a very good experience with her.
My experience overall was pretty smooth and my figure came in perfect condition (the box was well protected with lots of tape, 4 plastic corner guards and in my case 3 layers of boxes- the shipping box, the figure art box and a foam box with strips) and I am very happy with it.
TL;DR: Good experience, long waiting, Ella was great, figure is perfect.
Pre-ordered my resin statue from Dragon Realm Studios in January and it arrived this week. Quality and packaging were great.
I only have this one product, so I don't know how other statues from other studios that OrzGK works with will be handled. There was no direct communication between me and DR Studios, everything was handled by OrzGK.
Communication with assistant Ella was smooth (both via email and WhatsApp). The statue arrived only a few days after I received confirmation from OrzGK that it was in their warehouse and ready to ship.
The price shown on the website is ONLY for the product itself. Shipping costs are NOT included and depend on the size and weight of the final package. You will receive this information once OrzGK has received the product and is ready to forward it to you.
Would definitely recommend!
I ordered my first figure from this store and my assistant Ella was extremely helpful throughout the entire process. She was able to assist me with all my questions and concerns and put my mind at ease. I will definitely be buying from here again and a big thank you to Ella!
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