Rosegal stock plus size clothes that…
Rosegal stock plus size clothes that fit just make sure to check the measurements as items do differe but once recoeved they are true to size. Affordable and lovely clothes!
关于 Rosegal
数据更新- 网站
- rosegal.com
- 分类
- 购物与时尚
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 8 条评价
- 差评回复率
- 99%（341/343 条）
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商家自述
At Rosegal.com, fashion is attitude and fashion is a lifestyle. We live and breathe fashion, both new and vintage, and we believe you also share the same passion. If you have any issues with your order please contact us directly via our Support Center here: https://www.rosegal.com/contact-us/ We are happy to assist you.
Rosegal靠谱吗？
Rosegal（rosegal.com）在 OK.one 的综合评分为 3.1 分（满分 5 分），基于本站收录的 848 条用户评价，属于购物与时尚分类，口碑一般。23% 的评价为 1 星，差评比例偏高；商家回复了 99% 的差评；近 12 个月新增 8 条。数据最后更新于 2026-10-24。
用户怎么说
Affordable clothes that actually fit
Affordable clothes that actually fit. Too many brands like to claim that they have plus size, however, their plus size will stop at 3x and the 3x is closer to XL at best. However, at rosegal their clothing is stretchy and can expand to fit larger than the size chart states. Plus size fashion is usually really expensive, especially when it comes to alternative/Goth Fashion, so this is a much appreciated reprieve
No response/response
Update: Rosegal customer support has been in touch with me and we are working on a solution. I'm upping my rating to 3 stars today simply for the effort they are making. Once we have reached a solution and, if I still have an order at that time, I will update again once I receive the order! I placed an order on 11/27/23. Their website says they ship in 5-7 days. When my order still showed "processing" on December 8th I, after much searching, found the contact info (which stated they respond within 24 hours) and sent them an email. I still haven't heard back from them. I'm going to cancel my order, if I can, tomorrow.
Rosegal 回复2023-12-12
Dear Janet， Thank you for your feedback. We are sorry about this issue. While we strive to provide the most accurate and timely stock and availability information, information may become out of date and may change between the time you added an item to your cart and the time your order is received. Our team has reviewed your case and offer you a solution in the ticket. Could you please kindly reply us? We are looking forward to hearing from you. Best Regards ROSEGAL Customer Service
No way to track order and no customer support
I placed an order on November 24th. I received an email on the 29th saying my order has been shipped. But, the site to track the order is not in English. I have emailed you twice asking for an update and have not received a reply.
Rosegal 回复2023-12-10
Dear Simone， Thank you for your review. We are sorry about this issue. Our team has reviewed your case and send you a message in the ticket. Could you please check it now and then kindly reply us? Awaiting for your reply. Best regards ROSEGAL Customer Service
They are a scam
They are a scam. I need to return items I bought because the sizes were incorrect. They will only give me 1/3 of my purchase price. They do not disclose their non return policy
Rosegal 回复2023-12-09
Dear Diane, Thank you for contacting us. We apologize for any inconvenience. Please rest assured, we will do our best to resolve this issue to your satisfaction. To solve this issue, would you please kindly provide us your order number? The order number should start with letter "Z" plus 16 digits. You can also contact us by email [email protected]. Thank you for your patience and collaboration. Best regards ROSEGAL Customer Service
Refund was prompt for unfulfilled order
I have amended this review because whilst I didn't receive my order. The company were very responsive and respectful in their communication with me and promptly refunded my money. I hope for any future order that they will be able to fulfil the order as advertised. Original post .....Very disappointing..Ordered on 23rd November and order still showing as in processing.
Rosegal 回复2023-12-09
Dear Customer， Thank you for your review. We are sorry about this issue. Our team has reviewed your case and send you a message in the ticket. Could you please check it now and then kindly reply us? Awaiting for your reply. Best regards ROSEGAL Customer Service
No shipping more than two weeks after ordering, useless customer service, contradicotry information about order status
UPDATE: On december 11, four weeks (!) after my initial order, I get an E-Mail saying my item was out of stock and my order could not be fulfilled. I should add that a few days before that, I got an E-Mail confirming that MY ITEM HAS BEEN SHIPPED (but without providing a tracking link). Absolutely unprofessional and to be avoided! Ordered on November 16, still no shipping confirmation as of today (December 2nd). The delivery time was announced as 4-10 business days. I asked for a refund, all I got was a "your order is ready to be shipped"-email, but no shipping confirmation or tracking. Also no refund obviously. I consider this to be a scam.
Rosegal 回复2023-12-02
Dear Glenn, Thank you for contacting us. We apologize for any inconvenience. Please rest assured, we will do our best to resolve this issue to your satisfaction. We are sorry for being unable to find the related order number with your information. To solve this issue, would you please kindly provide us your order number? The order number should start with letter "Z" plus 16 digits. Thank you for your patience and collaboration. Best regards ROSEGAL Customer Service
DO NOT WASTE YOUR MONEY HERE
Big scammers What i ordered was completely different to what was on their website and there is no way to contact them. I’m so angry I hope their business closes down - thieves!!!!
Rosegal 回复2023-12-02
Dear Mel, Thank you for contacting us. We apologize for any inconvenience. Please rest assured, we will do our best to resolve this issue to your satisfaction. We are sorry for being unable to find the related order number with your information. To solve this issue, would you please kindly provide us your order number? The order number should start with letter "Z" plus 16 digits. Thank you for your patience and collaboration. Best regards ROSEGAL Customer Service
Unique clothing choices
Amazing quality clothes with a unique range of styles. Stretchy fabric that is comfortable and perfect if you’re plus size and value comfort like myself!
Great unique clothes for alternative…
Great unique clothes for alternative people of all sizes. Highly recommend
I am very satisfied
I am very satisfied, good quality clothes, true to size. I am glad that they also deliver to Hungary. it's good that you can get clothes in large sizes. There are often sales, I recommend it to everyone
Love Rosegal for Plus Size
I would say half of my wardrobe is from Rosegal and I love them! I am plus size (UK18-22) and find their clothes are super comfortable with good stretch in them. Their gothic styles and dresses are my favorite for sure 😊 Delivery to UK takes about 7 days normally which I think is great considering the clothes are coming from abroad.
Per Rosegal's response
Per Rosegal's response, I sent an email 11/06/2023 to the address they recommended in their original response, with all the information including the order number, the items I want to return and their stock numbers. I'm getting the impression they have not received that email--what is going on with this company? They ask for further information through an email, you send it, and they don't respond???
Rosegal 回复2023-11-14
Dear Customer， Thank you for your review. We regret to hear that you have the size issue. Please check our warranty policy here:https://www.rosegal.com/warranty-return/ Our team has reviewed your case and send you a message in the ticket. Could you please check it now and then kindly reply us? Awaiting for your reply. Best regards ROSEGAL Customer Service
I'm trying to make a submission for a refund
I'm trying to make a submission for a return. I have no reason to take photos and download a file to complete this return. Two of the three items are too long (skirts) and one item (a Tee) is too big (I was thinking of reordering it in a smaller size but now--no). When I hit the "Submit" button, I keep getting "502 Bad Gateway". When contacting the AI Customer Service, I'm sent to a page that wants me to pay $1.00 (refundable supposedly, but also says $55/month) to talk with an AI technician. I don't need this technician, I need for them to fix their refund request page. I've tried calling a couple of telephone numbers which are useless. All I'm trying to do is get them to send me an RMA (Return Merchandise Authorization form) so I can return my items. This is ridiculous!
Rosegal 回复2023-11-07
Dear Customer, Thank you for contacting us. We apologize for any inconvenience. Please rest assured, we will do our best to resolve this issue to your satisfaction. We are sorry for being unable to find the related order number with your information. To solve this issue, would you please kindly provide us your order number? The order number should start with letter "Z" plus 16 digits. You can also contact us by email [email protected]. Thank you for your patience and collaboration. Best regards ROSEGAL Customer Service
I ordered my stuff on October 6 and was…
I ordered my stuff on October 6 and was told that I would be getting everything by October 14 it’s now October 19 and I still don’t have anything that I have ordered. I have tried to contact the company and no response. The customer service phone numbers do not work. And I am ready to report all of this to the better business bureau. I remember after I ordered my clothing why I stopped ordering from this company before. I am going on vacation next week and I planned on taking the clothes with me. I am very upset by all of this and I will not plan on ever ordering anything ever again. I ordered over $100 worth of clothes and nothing. This is really bad customer service.
Rosegal 回复2023-10-21
Dear Customer， Thank you for your review. We regret to hear about this issue, we are sorry that we have no phone service now. Our team has reviewed your case and send you a message in the ticket. Meanwhile, we also urged our colleague to look into the package with the shipping agent. Could you please kindly reply us? Awaiting for your reply. Best regards ROSEGAL Customer Service
Wish I could give them zero stars
Wish I could give them zero stars. The quality is awful. I know it's cheap fashion, but the two dresses I ordered are unwearable. The stitching is poor,the material is really cheap, but worst of all is the fit. They are not fitted as shown on the website. Just like sacks. I've already contacted support who have advised they can be returned at my expense. The postage is going to be more than the dresses are worth! I could understand if I changed my mind, or they didn't fit me, but they just don't match the product I ordered! My advice is to stay away.
Rosegal 回复2023-10-19
Dear Customer， Thank you for your review. All of our items follow strict quality checks and we always aim for our items to meet our customer's satisfaction. We regret to hear that you have the quality issue. Please check our warranty policy here:https://www.rosegal.com/warranty-return/ Our team has reviewed your case and send you a message in the ticket. Could you please check it now and then kindly reply us? Awaiting for your reply. Best regards ROSEGAL Customer Service
I absolutely loved every piece i got…
I absolutely loved every piece i got from them. The clothes were good quality and fit according to the size chart. The jewelry was gorgeous and well made. Can’t wait to get more items.
I ordered a dress from you and it has…
I ordered a dress from you and it has not been delivered to my address. It was mailed to an address in California. I either want dress or my money back or both because it’s very inconvenient for me. Here is my new address 409 Thoreau Trail Unit 201, High Ridge, Missouri 63049. Thank you.
Rosegal 回复2023-06-30
Dear Dannie, Thank you for contacting us. We apologize for any inconvenience. Please rest assured, we will do our best to resolve this issue to your satisfaction. We are sorry for being unable to find the related order number with your information. To solve this issue, would you please kindly provide us your order number? The order number should start with letter "Z" plus 16 digits. Thank you for your patience and collaboration. Best regards ROSEGAL Customer Service
POOREST QUALITY
from see thru fake jeans to a bathing suit that fell apart absolutely the worst products ever!!! this place is a joke!!! won't let you return, it won't even bring up the order to try to do a ticket!!! Order ZZ2304170437485954 information of ROSEGAL.com Product Name Sku Qty Subtotal Plus Size Ombre Print Backless Cami Boyleg Modest Tankini Swimwear BLACK | L 471645501 1 15.99 USD Plus Size 3D Jeans Lace-up Pattern Printed Pull On Flare Pants LIGHT BLUE | L | US 12 504419403 1 19.99 USD Gothic Butterfly Patriotic American Flag Print T-shirt And Gothic American Flag Butterfly Print Capri Leggings Gothic Outfit BLACK 508500801 1 25.99 USD Subtotal 61.97 USD Shipping & Handling 0.99 USD Grand Total 50.57 USD I need to return the fake jeans and the bathing suit which fell apart
Rosegal 回复2023-06-01
Dear Chrissy, Thank you for contacting us. We apologize for any inconvenience. Please rest assured, we will do our best to resolve this issue to your satisfaction. We are sorry for being unable to find the related order number with your information. To solve this issue, would you please kindly provide us your order number? The order number should start with letter "Z" plus 16 digits. Thank you for your patience and collaboration. Best regards ROSEGAL Customer Service
I wholeheartedly recommend the company…
I wholeheartedly recommend the company to everyone. they are reliable, there are many choices. I like that there are plus size clothes. They have not only clothes, but also accessories. I like that they also deliver to Hungary. The sizes of the clothes are perfect
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