Ruby

Thank you for your 5 star review, and for your kind words! Since 2003, Ruby’s virtual receptionists are here to save you time, delight your callers, while creating real, meaningful connections you can count on. Whether you need to work, sleep, or catch up on your to-do list, we’ll give you more time to do what matters. Thank you for trusting us with your clients, we look forward to a long and happy partnership.

Thank you for the kind words and 5-star review. We are proud to support your customers during busy periods and afterhours. Providing reliable, professional, real person support, especially when it matters, is exactly what we strive for, and we’re grateful to be a trusted partner. We truly appreciate your trust in our team.

Thanks for your glowing feedback, Donna! Your experience is important to all of us at Ruby as we strive to treat every interaction with care, especially when temporary adjustments are needed. We appreciate you taking the time to share your experiences with us, it truly makes our day knowing we are doing an excellent job for you and your business.

Thank you so much for your five star review, Ashley, and for sharing your experience. We’re thrilled to hear that our team has helped you improve your workflow, mitigate calls on your behalf and increase consultation/lead opportunities. Keeping your company information up to date, while ensuring no opportunities are missed is something we take pride in. We truly appreciate your trust in Ruby.

Thank you for your continued trust over the past five years. We’re delighted to hear that our work has consistently met your expectations and supported your clients with thorough, insightful and informative service. Your feedback means a great deal to us. We look forward to many more years together.

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience ended in frustration, especially after being a long-term client. We take concerns about billing and service quality seriously.  We we do follow standard notice periods outlined in our service agreements in our Terms of Use, it’s never our intention for anyone to feel unheard or overcharged. We’d appreciate the opportunity to review your account details and clarify the charges you mentioned, as well as address the service issues you experienced. Please reach out to our Customer Success team directly at 1-866-580-1777 we’ll be happy to take a closer look and work towards a resolution. We value our clients and are committed to improving where ever possible.

We love hearing this! Thank you for sharing your experience, we’re so glad the process was quick, easy and cost efficient for you. We’re thrilled to have earned your trust. We truly appreciate the kind words and look forward to continuing to make things easy for you.

Thank you for your wonderful feedback! We are so glad the Ruby Customer Happiness Team has been able to support you with clear and thorough communication. Your appreciation means a lot to us.

Thank you so much for your kind words! We’re thrilled to hear that you’ve found our team easy to work with and our messages accurate. We truly appreciate your support and look forward to continuing to serve you.

Thank you so much for sharing your experience! We’re thrilled that after hearing about us on satellite radio, you chose to give us the opportunity to support your business. It means a lot that you trusted us when the need arose, and we’re glad to know the onboarding process and customized solutions have made a positive difference for your growing business. We look forward to continuing to work alongside you as your needs evolve and your business grows.

Thank you for sharing your feedback. Welcome to Ruby! It is great to hear that the change has already made such a positive impact for both your customers and your team. Having live operators take calls directly certainly adds a touch of warmth your customers may have been lacking in the old system. It’s encouraging that you have seen increased engagement, that’s a strong sign that customers are finding this approach more effective. We’re glad the transition has supported your outreach efforts and improved the overall experience. We appreciate your partnership and are here for you as your business grows.

Thank you so much for sharing this wonderful testimonial with Ruby! We are thrilled to hear that our service has had such a measurable impact for you. Supporting small businesses like yours is exactly what we’re here for, and we are so grateful to be a part of your success. Taking care of your client calls so you can spend time focusing on what matters most truly feels like a march made in heaven. We look forward to a long future together.

Thank you so much for sharing this thoughtful feedback. We are thrilled to hear about your positive experience and how supported you felt through the process. It’s wonderful to know Christina’s knowledge, professionalism and friendly approach made things smooth and easy for you to navigate. Also that you had the tools and confidence to get started successfully. We will be sure to share your kind words. We truly value your partnership and look forward to continuing to support your as you explore new feature and growth as we go.

We are very sorry to hear about your experience, and we appreciate you taking the time too share such detailed feedback. While it’s good to know our sales and onboarding teams made a positive impression, we regret that the service itself did not meet your expectations. Clear communication, accurate representation of your business, and professional call handling are core standards for us, and it’s concerning to hear we fell short of these. We take your comments seriously and are already reviewing the training and quality process for your account. Your experience is not the standard we strive for, and we would like the opportunity to discuss so we can work toward a resolution.

Nancy, thank you for the glowing 5 star review! We are thrilled to hear that our support helps you shine with your customers and frees up more of your time to focus on your work. Our goal is to be that professional, friendly, and knowledgeable assistant you can ALWAYS rely on, so it means the world to know that we are hitting the mark! We love working with you too, thanks for making Ruby your trusted partner. Cheers to many more years together.

Thank you so much for your incredible feedback! We’re honored to hear that, after 30 years of experience with answering services, you’ve chosen us as your partner of choice! It’s wonderful to know that clients feel like they are speaking directly to your office assistant. Our Rubys' friendliness, capability, and care are clearly on display. We appreciate the kind words about our responsiveness, ensuring your needs are met quickly and effectively is always our goal. We truly value your trust and look forward to supporting you and your clients for many years to come.

Thank you so much for sharing your kind words! We’re thrilled to hear that Ellie made such a positive impression while onboarding your company. Her personable approach and genuine care truly set the tone for the experience we want every client to have. We will be sure to share your feedback with her, it will mean a lot. We look forward to continuing to support your success.

Thank you so much for your wonderful feedback, and your 5 star review! We’re delighted to hear that our team has been able to respond promptly and provide the reliable support you and your patients deserve. Knowing that the process feels easy and seamless for you means a great deal to us. We truly appreciate your trust and look forward to continuing to support you.

Thank you for your wonderful review! We’re so glad to hear you found our team friendly, efficient, and easy to communicate with. Providing excellent service is our goal, and it means a lot to know we delivered that for you. We appreciate your support and look forward to continuing to exceed expectations!

Thank you so much for being a loyal Ruby customer over the years! We’re truly grateful for your continued trust and kind words. While no service is perfect, we take pride in resolving issues quickly and thoughtfully. It’s empowering to hear that has been your experience too. Your support means the world to us, and we’re honored to be your go-to team. Here’s to many more years of partnership!