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关于 Ruby

数据更新
网站
ruby.com
分类
商业服务
所在地
美国
状态
待认证
近 12 个月
34 条评价
差评回复率
86%(6/7 条)
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商家自述

365 年 7 月 24 日,Ruby 在美国的友好接待员和聊天专家都经过培训,可以像您一样迎接您的客户并代表您的业务!超过 10,000 家企业主信赖 Ruby 进行一线沟通。作为回报,他们的销售咨询量有所增加,客户满意度显着提高,并且每月可以节省最多 10 个小时的时间。 Ruby 成立于 2003 年,总部位于俄勒冈州波特兰。过去七年,Ruby 连续入选《财富》杂志的“美国最佳小型公司”、《Inc.》杂志的“最佳工作场所”、《人物》杂志的“关爱公司”和“最佳工作场所”排名。今天就开始与更多客户建立有意义的联系。请访问 www.ruby.com 或致电 866-611-7829 亲自体验 Ruby。

以上内容由商家自行提供,未经平台核实。

Ruby靠谱吗?

Ruby(ruby.com)在 OK.one 的综合评分为 4.6 分(满分 5 分),基于本站收录的 100 条用户评价,属于商业服务分类,口碑优秀。好评高度一致,91% 的评价为 4 星及以上;商家回复了 86% 的差评;近 12 个月新增 34 条。数据最后更新于 2026-08-12。

用户怎么说

设置非常简单,而且通话......

设置非常简单,到目前为止他们为我们接听的电话进展顺利。

Ruby 回复2025-07-21

Thank you, Amanda! We are so glad to hear the setup was smooth and the calls have been going well. Thank you for choosing us as your partner. We’re always here to make things easier for you, please don’t hesitate to reach out if you need us.

我需要呼叫转移号码。

Ruby 回复2025-07-21

Welcome to Ruby, we are thrilled to be a part of your journey. As part of our onboarding process, there are a few key pieces that get setup right at the start; including your call forwarding number, which we’re glad to see was shared by your Customer Success Manager. As a new partner, please note that your Customer Success Manager remains available for any additional questions you may have. We’re always happy to help and look forward to supporting your business every step of the way. If there is anything you need or if we can clarify anything further, please do not hesitate to reach out.

单独法律实践的游戏规则改变者

Ruby 的虚拟接待员服务改变了我的独立律师事务所的游戏规则。他们友好、专业的接待员确保每个客户的电话都能得到及时、热情的应答,不再错过机会或语音邮件堆积。作为一名独立从业者,让 Ruby 处理客户接待、预约安排和基本常见问题解答,为我腾出了宝贵的时间来专注于案例工作。该服务可靠,易于与我的实践管理工具集成,并为我的公司带来了大型运营的精致、响应迅速的感觉。强烈推荐给希望提升客户体验和简化运营的独立律师。

Ruby 回复2025-07-21

Thank you for your fantastic review, Michelle. We are thrilled our friendly and professional receptionists have supported your solo law practice, delivering warm and responsive experiences, so you can focus on your caseload. Knowing we have helped to streamline your operations and elevate your firm’s presence means a lot to us. Our Rubys are trained for seamless integration with practice management tools to ensure your firm operates with the professionalism and responsiveness of a larger firm. Your feedback confirms we are delivering on that mission to help business owners focus on what matters most while never missing an opportunity. We truly appreciate your recommendation and looking forward to many years together.

出色、响应迅速的服务 – 来自 Ruby 的大力支持!

我们最近要求更新紧急下班后通话的协议,Ruby 迅速而专业地处理了这个问题。该团队反应迅速,立即了解我们的需求,并立即实施了更改。我特别欣赏他们清晰的沟通和他们愿意付出更多努力的意愿——短信提醒、备用呼叫路由和后续处理都处理得完美无缺。他们的服务非常可靠并支持我们的诊所运营,我强烈推荐他们给任何寻求可靠应答服务的组织。

Ruby 回复2025-06-20

Thank you for much for your kind words, thoughtful feedback and your 5 star review! We are so glad our team could deliver prompt, professional support when you need it most. Creating meaningful connections through reliable service is what we are about. We are thrilled to hear that your recent interactions have not only met but exceeded expectations. Our team takes pride in delivering responsive and personalised service, and it means a lot to know that the communication, follow through and attention to detail made a positive impact on your clinic operations. We’re grateful for the opportunity to support your team and truly appreciate your recommendation!

Ruby 是 20 多年的朋友

我了解 Ruby 已有 20 多年了;我的前法律合伙人 Tatum S. Hilmoe 自从通过了加州律师资格后就一直在 Ruby 工作。 我在 Ruby 采访过的所有人都是有幽默感的普通人,而不是填充衬衫。我一生都在律师事务所工作;我有足够的填充衬衫可以穿一辈子。

Ruby 回复2025-04-28

Thank you for your glowing review and for being part of our journey for over two decades! That kind of longevity means a lot. We’re proud to have a team of real, approachable people who bring both professionalism and a sense of humor to the table. No starched collars or stuffy vibes here. At Ruby, we believe in the power of genuine human connections, so it’s heartening to know that our approach stands out in the legal world. Your kind words affirm our commitment to “Rock your real” and “Start from the heart”, core values that guide us every day. We’re honored to be part of your inner circle, here’s to many more years of collaboration and shared smiles!

很棒的客户服务!

我收到一条警报,称我们的帐户已接近承保限额。 我打电话与一位代表交谈,我能够立即与审查我们帐户并提供很好建议的人交谈。 我非常感谢您的快速响应和简单的解决方案!

Ruby 回复2025-04-22

Thank you so much for your kind words and your 5 star review! We’re thrilled to hear you had such a positive experience with our customer service team. Providing prompt, helpful support is always our goal, and we’re glad we could offer a quick and easy solution for your coverage concerns. We truly appreciate your trust in us and look forward to continuing to support you.

优质的服务体验

我们刚刚开始提供服务,并且已经收到了一些对接线员专业精神和帮助来电者的热情的称赞。这很好地反映了 Ruby 的内部流程和员工培训计划。 此外,销售和入职也是无缝的。路易斯是一位出色的客户经理,具有出色的沟通能力和期望设定。

Ruby 回复2025-04-21

Thank you Spencer, for your kind words. We are proud to have a partner like you. We’re thrilled to hear our friendly and attentive Ruby support team have exceeded expectation. Delighted to hear that you are enjoying your experience and thankful that you took the time to share it with us. We’ll be sure to share your kind words with Luis! Our technology ensures we don’t waste anyone’s time, with the app, you have the flexibility to choose when to have a Ruby receptionist answer or when to forward calls directly to advisors. Using our customized scripts and our exceptional team your feedback is a testament to collaborative success. We appreciate your trust in us and look forward to a long partnership.

Ruby 真是一个很棒的工具!

Ruby 是一个非常棒的工具,可以为您的公司提供出色的客户服务!每个人总是非常友善,跟进非常好,知道他们正在处理我们的电话,我可以放心。 Bri 帮助我检查了我们使用的分钟数,并且确实帮助我了解了我们应该使用什么计划。这不仅很棒,她还说她会在一周内跟进我……她做到了!有时很难让人们真正跟进,所以干得好,Bri!

Ruby 回复2025-04-21

Thank you so much for your kind words and fantastic review! We’re thrilled to hear that you’ve had such a positive experience with Bri and that the service has given you peace of mind. It's an honor to be a trusted extension of your business and we look forward to many more years working together. We’re always here to help and are grateful for the opportunity to support your needs. Thanks again for support.

对我当前的计划进行了很好的审查,并提出了改进的建议。

他们对我当前的项目给予了很好的评价,并提出了我没有想到的改进建议。 只是一个超级评论,让我花更少的钱,而不是更多。

Ruby 回复2025-04-22

Thank you so much for your glowing review, Bruce! We’re thrilled to hear our friendly and attentive Ruby support team have exceeded expectation. Your trust means the world to us, and we are honored to continue being a reliable part of your businesses success. We look forward to many more years of partnership.

从克里斯蒂娜的介绍来看……

从克里斯蒂娜·厄本 (Christina Urban) 的介绍到尼古拉斯·福克斯 (Nicholas Fox) 的入职,一切都完美无缺!两人对产品和我的需求都同样专业且了解。非常友好和彻底。两次会议结束后,我都对自己的选择感到满意。

Ruby 回复2025-04-08

Thank you so much for your wonderful review. Welcome aboard, we are happy to have you. We’re thrilled to hear that your experience with Christina and Nicholas was seamless and professional. It’s music to our ears to hear that they were able to address your needs and make you feel confident about your choice. Your feedback makes our day, and we couldn’t be more excited to continue supporting you. Thanks again for choosing to partner with us and for sharing your experience. Please do not hesitate to reach out.

泰瑞斯·G 是明星!

Tyrese G 为我们付出了更多努力,并回答了客户的询问。 我深深感谢客户服务!

Ruby 回复2025-04-08

Thank you so much for taking the time to highlight Tyrese’s exceptional effort! We truly appreciate going the extra mile to assist as well. The dedication to providing excellent customer service does not go unnoticed, and we’re grateful for their commitments to ensuring our customers are well taken care of.

奉献精神

Ruby 发给我的关于接听电话流程评估的冗长、清晰和广泛描述性的电子邮件回复令我震惊。 不仅考虑周到、彻底,而且他们非常愿意解决如何衡量某些类型的服务呼叫的处理方式与其他类型不同的问题。请注意,他们 3 个月的服务审查已经绝对令人惊叹! 我们在一个非常独特的行业工作,我所要求的改进在某种程度上是高度维护的。 尽管这对于资源优化以及将某些客户优先于其他客户是必要的。 尽管如此,解决办法并不容易。 他们非常热衷于头脑风暴。 正是这种高水平的客户服务将他们与竞争对手区分开来。再次感谢Ruby的胜利者心态,期待将您的优质服务带到伟大甚至更好!

Ruby 回复2025-04-08

Thank you for your thoughtful response, and for your 5 star review! We are thrilled that Ruby’s response met your needs and that our teams collaborative approach has been helpful in refining your processes. It’s great to know that our teams commitment to problem solving and refining processes has been helpful as you navigate the complexities. We take pride in providing high level customer service and look forward to continuing to work together to make your experience even better. Thanks for trusting us as your partner. We look forward to the long road ahead.

安布尔很友好,乐于助人!

当我给 Ruby 的应答服务回电话时,Amber 很友好。我知道她对待我的客户和潜在客户很有礼貌,乐于助人,说话清晰并且非常友好。 就像我们的前台有人一样! 我很高兴在我们的办公室没有接听电话的工作人员的情况下提供这项服务。

Ruby 回复2025-04-08

We appreciate you taking the time to share your feedback and include your memorable experience with Amber - We will be sure to pass this on to her as well. We take pride in ensuring our clients and potential clients are treated with professionalism and courtesy, just like they would be at our front desk. We’re happy that this service helps maintain a seamless connection when you need us. Thank you for trusting us with your clients. Please do not hesitate to reach out should you ever need support.

泰勒·卡拉赫迅速回应……

泰勒·卡拉赫(Taylor Caraher)迅速回复了我的请求,并提供了所做工作的详细信息,并分享了非常有帮助和有益的其他信息。谢谢你!

Ruby 回复2025-03-27

Thank you for your 5 star review. We are thrilled to hear that our agent was able to promptly respond and provide the detailed information you needed. It’s always our goal to ensure our customers feel supported throughout your experience. We truly appreciate your feedback and look forward to serving you again.

泰勒提供了令人惊叹的服务!

Tyler 提供了出色的服务、清晰的沟通以及我需要了解的有关将我们所有手机移植到 Ruby 的所有信息。 非常感谢 Ruby 的现场支持!

Ruby 回复2025-03-21

Thank you for taking a moment to share your feedback with us. We're delighted you're loving our service. It's an honor to be a trusted extension of your business and we look forward to many more years working together.

泰勒给人留下了深刻的印象,并且……

泰勒给人留下了深刻的印象,而且很容易合作。我们向任何人推荐 Ruby。

Ruby 回复2025-03-18

Thank you for taking a moment to share your feedback with us. We're delighted you're loving our service. It's an honor to be a trusted extension of your business and we look forward to many more years working together.

很棒的快速服务

Ruby 回复2025-03-18

Your experience is important to all of us at Ruby as we strive to treat every interaction with care, attention to detail, and kindness to create unforgettable experiences for our customers. If you have any questions or feedback, please don't hesitate to reach out. We truly appreciate your support and look forward to a long partnership.

泰勒非常乐意与您打交道……

泰勒非常高兴今天早上通过电话与我打交道,并帮助回答了我所有的问题和疑虑。

Ruby 回复2025-03-18

Christine, thank you so much for the 5 star review! At Ruby, we’re all about making small business owners’ lives easier. We know that customer experience is a team sport so thank you for shining the spotlight on Tyler! are focused on being a seamless extension to your business and are committed to delivery unforgettable experiences for your callers. We appreciate your trust in us and look forward to many years ahead.

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