Thrive Market

嗨 Linda，感谢您给予的五星好评！很高兴 Blake 能够迅速解决您的配送问题。感谢您的美言和支持！感谢您选择 Thrive Market！

Hi Alex, we sincerely apologize for the confusion regarding the membership charge and the frustration you experienced while trying to cancel. We want to make this right by ensuring your account is fully closed, your payment information is removed, and any eligible refunds are processed. Please contact us directly at [email protected] with your account details so we can get this resolved for you. Thank you for bringing this to our attention.

Hi Lise, thank you for your fantastic review! We're so glad to hear that you consistently enjoy our products and service. We appreciate your continued support and look forward to packing your next order!

Hi Tamara, thank you for taking the time to leave us a 5-star rating! We're thrilled that you experienced excellent service with us. Thank you for choosing to shop with us!

Hi Patricia, thank you so much for the wonderful review! We are thrilled to hear that Edward took such great care of you. We'll be sure to pass your kind words along to him. Thank you for being a part of the Thrive Market community!

Hi PD, thank you so much for sharing your experience with us! We're thrilled to hear that you're enjoying our products, prices, and service, and we are especially glad to be a reliable resource for your gluten-free shopping needs. Thanks for being part of the Thrive Market community!

嗨 Teresa，感谢你的精彩反馈！我们的目标始终是以实惠的价格提供高品质、健康的商品，听到这对你来说是「三方共赢」我们太开心了。我们真心感谢你的支持，期待继续为你服务！

Hi Denise, thank you for taking the time to leave a 5-star review! We're so glad you're loving our products and service. Thank you for shopping with us!

Hi Tara, we are so sorry to hear about your frustrating experience. Your experience is very important to us, and we apologize if our membership costs and cancellation process felt unclear or difficult to navigate. We definitely want to help get this sorted out for you. Please reach out to our Member Services team directly at [email protected] so we can look into your account and make this right.

Hi Whitney, thank you for the awesome review and the kind words! We will absolutely pass along your shout-out to Jess. We're so glad she was able to provide you with fantastic and friendly support. Please don't hesitate to reach out if you ever need anything else! Thank you for choosing to shop with Thrive Market.

Thank you so much for the wonderful review! We are thrilled to hear that you love our products, prices, and mission. Quality is a huge priority for us, so knowing that you value our ingredient standards means the world to our team. Thank you for being such a great part of the Thrive Market community!

We are so sorry to hear about your recent experiences with your frozen items arriving thawed, and we sincerely apologize for the delay in our communication. This is certainly not the experience we want for any of our members and we completely understand your frustration. We want to make this right and ensure this packing issue is addressed with our fulfillment team so it does not happen again. Please reach out to us directly at [email protected]. Thank you for your patience and bringing this to our attention.

Thank you so much for the review, Margo! We are thrilled to hear that you are enjoying our wide selection of products. We truly appreciate your support and for being a part of the Thrive Market community!

Hi Nickie, we are so sorry to hear about the damaged items and your frustrating experience with our automated system. We absolutely want to make this right. Please reach out to our member services team directly at [email protected] so we can ensure your damaged order is taken care of. Thank you for bringing this to our attention.

Thank you for taking the time to share your experience, Maureen! We are so glad our support team was able to step in and quickly resolve the shipping issue for you. Providing fast, stress-free solutions is a top priority for us. We appreciate your understanding and your continued support of Thrive Market!

Hi Aaron, we are very sorry to hear about the discontinued item and the frustrating experience you had with the refund process. We understand how disappointing it is when items you expect are no longer available on the site. While we hope you see the value in keeping your membership, our team is here to assist you with fully canceling your account and issuing a refund. Please reach out to our member services team directly at [email protected] so we can make this right. Thank you for bringing this to our attention.

We are so sorry that you've had such a frustrating experience with our recurring shipments and website navigation. We understand that receiving items you didn't intend to order is incredibly stressful, and we hate that our site made it difficult for you to fix the problem. We want to make this right. Please reach out to our member services team directly at [email protected] so we can step in and ensure your cancellations are completely taken care of. We truly appreciate your feedback and for giving us a try!

Hi Cindy, thank you so much for the wonderful review! We're thrilled to hear you're enjoying our selection of healthy products and finding great alternatives when needed. Our team always strives to make your satisfaction a top priority, and we're so glad that shines through. Thanks for being part of the Thrive Market community!

Hi Alex, thank you for the incredibly kind words! We completely understand that financial priorities can shift, and we are so grateful for the time you spent with us. We will be right here with open arms whenever you are ready to rejoin the Thrive Market family. Wishing you all the best until then!

Thank you for the incredible feedback! We love hearing that we can help you access high-quality, healthy products that are hard to find locally, all at great prices. It's also fantastic to know our customer service and packaging teams are hitting the mark for you. We appreciate your loyalty and look forward to serving you for a long time to come!