Thrive Market

Hi Laura, we're very sorry to hear about your frustrating experience with our membership and cancellation process. We aim to make every aspect of Thrive Market seamless, and it is clear this was not the experience you had. If you are open to it, we would love to look into this for you to ensure your account is handled correctly. Please reach out to us at [email protected]. Thank you for your feedback and for giving us a try!

We are truly sorry to hear about your frustrating experience with our membership and cancellation process, Mike. Our goal is to make every aspect of Thrive Market seamless, and it’s evident that we fell short in your case. We would appreciate the opportunity to look into this for you and make this right. Please feel free to reach out to us at [email protected]. Thank you for your feedback!

Thank you so much for your kind words and for being a part of the Thrive Market community for so many years, Kate! We are thrilled to hear that you enjoy our product quality, convenience, and delivery speed. We truly appreciate your support and look forward to serving you for many more years to come!

Thank you for sharing your feedback with us. We're sorry to hear about the trouble you had trying to cancel. We hope you’ll find value in our membership benefits, but if you decide to cancel, please know you can do so at any time by contacting Member Services at [email protected] or chatting with us on our site 24/7. We appreciate you giving Thrive Market a try!

Thank you for sharing your feedback with us, Vincent. We sincerely apologize for the frustration and stress this unexpected charge caused you. We have reviewed your account and can confirm that your membership has been canceled and your refund was successfully processed by your bank. We appreciate your patience while this was resolved. If you have any further questions or if there is anything else we can assist you with, please do not hesitate to reach out to [email protected].

Thank you for taking the time to share your feedback, Suzanne! We love hearing that you are enjoying all we have to offer on our site and you had a positive experience with our member services team. We appreciate your support!

Welcome to the Thrive Market family, Brandy! We are so glad to hear you are enjoying our selection and the convenience of our app. We sincerely apologize for the damaged item in your first box, but we are absolutely thrilled that our support team was able to make it right for you quickly and without any hassle. We look forward to packing your next order!

Hi Maya, thank you so much for being a member with us since the very beginning! We truly appreciate your loyalty and long-time support. It is wonderful to hear that we can help make healthy eating more manageable and affordable for you. Thank you for choosing Thrive Market!

Hi Patsy, we are very sorry to hear about the trouble you've had with your cancellation. This is not the experience we want for our members. We would like to resolve this for you immediately. Please contact us directly at [email protected] so we can personally ensure your membership is cancelled and any incorrect charges are addressed. Thank you for giving us a try!

Hi Christie, we are very sorry to hear about your recent order experience and the difficulties you encountered while trying to get help through our chat system. We would like the opportunity to make this right for you. Please reach out to our team directly at [email protected] so we can assist you more effectively. We appreciate you bringing this to our attention, and thank you for giving us a try!

Hi Heather, thank you for your feedback! We're thrilled that you've been able to find products that fit your dietary needs at great prices. Providing excellent service is a top priority for us, and we're so glad to hear we hit the mark for you. Thanks for being a part of the Thrive Market community!

Hi Andrew, we appreciate you giving Thrive Market a try and for sharing your feedback. We're sorry to hear that our membership model and selection didn't meet your expectations. We are always working to expand our catalog to ensure we offer a full grocery experience, and we'll certainly take your notes regarding our grass-fed meats and gifts into consideration. If you need any assistance managing your membership, please feel free to reach out to our support team at [email protected].

Hi Corrine, thank you for making Thrive Market your go-to grocery store! We are so glad to hear that you are loving our clean, organic selection and finding great value in our prices. Your support means the world to us!

Hi Sandra, thank you for taking the time to share your feedback! We love hearing that you are enjoying our product selection, the convenience of home delivery, and your positive experiences with our member services team. We appreciate your support!

Thank you for sharing your experience. We are sorry for the frustrating experience you had with our membership model and your cancellation process. It is never our intention to make the process confusing or cause frustration through our automated chat system. We want to make sure this is completely resolved for you. If you are open to it, please reach out to our team directly at [email protected]. We appreciate you giving Thrive Market a try!

Hi Robin, thank you so much for the 5-star rating! We're thrilled to hear that our team was able to resolve your issue quickly and entirely to your satisfaction. We truly appreciate your membership and look forward to serving you again soon!

Hi Gena, thank you for leaving a review! We're so glad to hear that our team was able to address your product concern immediately and to your full satisfaction. We truly appreciate your membership and look forward to your next order!

嗨 Judy，非常感谢您如此棒的评价！很高兴听到您喜欢我们丰富的优质商品选择，也高兴您的订单都能安全准时送达。感谢您成为 Thrive Market 大家庭的一员！

嗨 Dan，感谢您的反馈。对于会员续费流程给您带来的困惑或不便，我们深表歉意。需要说明的是，虽然购物或查看产品目录需要有效会员资格，但我们不会仅因登录账户就向会员收费。我们希望确保您的账户问题得到妥善解决，请直接联系我们 [email protected]，我们会为您核实处理。感谢您尝试 Thrive Market！

感谢您分享您的体验！我们非常感谢您的支持！