我们的使命是让健康生活方式触手可及。希望你能加入我们！
Thrive Market（thrivemarket.com）在 OK.one 的综合评分为 3.7 分（满分 5 分），基于本站收录的 177 条用户评价，属于活动与娱乐分类，口碑一般。评价两极分化：66% 给出 4 星及以上，同时 26% 打了 1 星；商家回复了 98% 的差评；评价主要围绕产品、客户服务、价格。数据最后更新于 2026-08-29。
综合490条评价来看，消费者对这家公司体验很好。顾客经常提到商品选择非常丰富，有很多很棒的保健品和食品杂货，这些在当地很难买到。另外，人们真的很感激非常乐于助人的客服团队，表示客服人员能快速解决任何运输问题，而且态度一直很友好。 不过也有人遇到了意外的订阅扣费和会员自动续费问题。还有人提到某些食品杂货，比如特定种类的肉类，价格偏高，不太适合日常家庭采购预算。
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。Thrive 用于运送我的包裹的服务丢失了我的包裹并将其发布在跟踪页面上。我致电 Thrive 客户服务部，他们不仅处理了换货事宜，还提供了可用于我下一次发货的信用额度，对此我深表感谢。 我实际上与一个真正的人交谈，Siphamandla 提供了优质的服务。
Hi there, thank you for sharing your experience! We're so sorry to hear that the carrier lost your original parcel, but we are thrilled that our team was able to step in, get a replacement sent out right away, and issue a credit for your next order. We always want to make sure you're taken care of. Thanks for shopping with us!
精选的产品和客户服务是最好的！
Thank you so much for the review, Martha! We are thrilled to hear that you are enjoying our wide selection of products and that our team has provided you with the best experience. We truly appreciate your support and for being a part of the Thrive Market community!
我已经使用 Thrive Market 一年了，非常喜欢各种健康食品选择，但真正得到我 5/5 评价的是他们的客户服务。我遇到了意外重复帐户的问题，代理很快就为我解决了问题，没有任何判断或逃避。这几天真是神清气爽啊！
Hi Elsea, thank you for being a valued Thrive Market member for the past year and for leaving such a fantastic review! We are so glad you are enjoying the variety of healthy food options we offer. It is especially wonderful to hear that our was able to resolve your concern quickly and seamlessly. We appreciate your kind words and look forward to continuing to serve you.
我想喜欢 Thrive Market，但它不适合我。在你看到他们有什么之前，你必须先成为会员，他们在搜索我真正想要的产品时出现了（就好像他们有一样），但他们没有。我必须支付 60 美元才能找到答案。无论如何，我决定尝试一下，但发现它令人失望。 “免费礼物”是我不会买的东西。作为素食主义者，选择以零食为主，并不是那么健康（尽管声称是健康的）。获得冷冻物品需要很高的最低限度，以避免高昂的运输成本。尽管事实上巧克力片（需要冷包装）也在订单中，但获得巧克力的最低要求很高。有些东西比当地商店便宜，但60美元的会员费和有限的东西，对我来说不值得。最后，他们的人工智能助手奥利弗会让你绕圈子，浪费你的时间。精氨酸。
Hi Katty, thank you for sharing your feedback. We are so sorry to hear that your experience didn't meet your expectations, especially regarding our product selection and membership model. We strive for a seamless experience for our members and want to make things right. Please reach out to us directly at [email protected] so our team can look into your account and assist you further. Thank you for giving us a try!
这家公司拥有出色的客户服务，他们的商品包装也非常出色！
Hi Laura, thank you so much for the great review! We are thrilled to hear that you enjoyed our member services support and that your goods arrived perfectly packaged. We truly appreciate your support and look forward to serving you again!
繁荣市场对穷人和最弱势群体具有掠夺性。 他们接受 EBT 并挥手订阅，但在取消后，因为他们一直试图强制订单，他们会填写订单，向你的信用卡收取费用，而不是 EBT，并且在 2 小时内不会提醒你他们已经这样做了，因为取消的时间是 30 分钟。
Hi Kimberly, thank you for sharing your experience with us. We are deeply sorry for the frustration caused by the unexpected credit card charge. We want our service to be accessible and supportive for all our members, and we would love the opportunity to look into this. Please reach out to us directly at [email protected] so our team can look into your account and help make things right. Thank you for bringing this to our attention.
客户服务非常出色！谢谢繁荣市场！
Hi Sara, thank you for sharing your experience with us! We're so glad our team could help you out. We appreciate your choice to shop with us.
我真的很喜欢这项服务。我的帐户最初出现了问题，但 Thrive Market 很快就解决了这些问题。
Thank you for taking the time to share your feedback, Marty! We're thrilled to have you as part of the Thrive Market community!
他们具有误导性。一旦我有机会审查它，我就取消了我的会员资格。我不感兴趣。 我的印象是，在我有机会查看该网站之前，没有任何资金被删除。 系统会预先要求您提供借记信息。 我应该更清楚。现在我的 3 到 5 个工作日的费用是 60.00！ 我不推荐他们的网站和他们赚钱的方式
Hi Julie, thank you for sharing your feedback with us. We are so sorry for the confusion and frustration regarding the initial membership charge. We want our sign-up process to be as seamless as possible, and we understand how waiting 3 to 5 business days for your bank to process a refund can be stressful. We appreciate your feedback as it helps us improve. Please feel free to reach out to us at [email protected] whenever you need; our team is always here and happy to help. Thank you for giving us a try!
在互联网搜索特定营养补充剂的来源后，我加入了 Thrive，并确信我找到了一个价格合理的好来源。节省下来的费用几乎不足以支付订阅价格，而且由于零填充的包装非常差，我的订单有一半的时间在运输过程中被销毁。 Thrive 的第一个解决方案是提供 30 天后到期的积分。我很忙，忘记了信用记录，结果损失了整个订单的成本。 欺骗性的续订做法也是一种痛苦。我在没有警告的情况下被收取了续订费用，他们只给了我订阅折扣作为补偿。 在最后一次销毁货物后，我取消了订阅，但他们不愿意按比例退款给我余额。我在零售店的表现比在网上的 Thrive 做得更好。 唯一可取之处是他们的网站/应用程序，很容易导航和搜索您需要的产品。 在您选择 Thrive 之前，请务必谨慎并货比三家确定价格。
Hi Keith, we sincerely apologize for the recurring issues with damaged shipments and your frustration regarding the renewal and cancellation process. This certainly not the experience we want for any of our members and want to make this right. If you are open to it, please reach out to us directly at [email protected] so our team can further assist you. Thank you for bringing this to our attention!
我还没有买任何食物，但是客户服务代表 Jasmine 很关心我的担忧，并提供了一个我什至不知道存在的解决方案。
Thank you so much for taking the time to share your experience with us, Jennifer. We pride ourselves on our member support, and it’s always rewarding to hear when our team hits the mark. We can't wait for you to try your first food order with us!
0星是我诚实的评价。我决定尝试一下，因为据说我可以在 30 天内取消。我对这项服务并不感兴趣，特别是因为他们对一般订单的免费送货最低限额很高，对冷冻食品的最低限额为 120 美元。我尝试取消我的会员资格，但它不断发送有关我即将下订单的消息。我一个多月前（还在30天内）和某人聊天并要求取消我的帐户并退款。好吧，已经过去了几个星期了 - 我忘记检查我的退款 - 但今天我再次收到一条关于我即将下订单的短信。我重新开始聊天，机器人一遍又一遍地向我发送相同的消息。当我要求与某人交谈时 - 我只是永远坐在“等待代理”状态。 终于与某人交谈，他们声称我的帐户已“取消”，因为它不会自动续订。这与取消我的帐户不同，因为他们有“重复”订单，所以我会继续为我不想要的服务付费。 为什么他们像他们所说的那样取消会员资格并退款如此困难？？？我可能会在某个时候续约，但此后我将永远不会再与 Thrive Market 打交道。多么该死的麻烦和糟糕的客户服务。
Hi Joanna, we are so incredibly sorry to hear about your frustrating experience. This is certainly not the experience we want for our members when reaching out via chat, and we apologize for the hassle it caused you. We would love the opportunity to make this right. Please reach out to us directly at [email protected] so we can ensure your account is fully taken care of, and address any additional concerns you may have. Thank you for giving us a try!
非常以客户为中心。愿意倾听并提供退款或住宿以纠正问题。优质的产品和优质的客户服务。
Thank you so much for sharing your feedback with us! We're thrilled to hear you're enjoying our products and our support. We appreciate you shopping with us!
Thrive 之所以蓬勃发展，是因为他们信守对客户的诺言和承诺。 他们提供令人惊叹的价格，并且在订购后两天内将货物装箱完好并受到保护。 客户服务非常出色。 我们对这项服务和他们携带的令人惊叹的物品感到非常满意。
Hi Jennifer, thank you so much for sharing your experience! We are absolutely thrilled to hear that you are enjoying our prices and that your boxes are arriving safely and quickly. We appreciate your choice to shop with us. Thank you for being a part of the Thrive Market community!
Thrive Market 以最优惠的价格提供优质食品和产品！
Thank you so much for sharing your thoughts with us! We’re genuinely glad to hear that you’re enjoying our products you've received. Your experience means a lot to us, and we truly appreciate you choosing to shop with us!
乐于助人、友好、知识渊博的员工及时做出适当的回应
Hi Marguerite, thank you so much for the kind words! We’re thrilled to hear that our team was able to provide you with such helpful and prompt support. Thank you for choosing to shop with us!
我的冷冻盒到达时完全融化了，甚至冰袋也只是水。 Additionally, the package was thrown aggressively against my front door - why make me add delivery instructions and send a whole message out about their great “delivery partner” when this is the service? When I contacted them, they did refund the grocery order but would not refund the annual fee, so basically I paid a $60 fee for one grocery delivery. Their petty fee policies have ensured that I will never ever give them another chance, and I will make sure I spread the word as far and wide as possible - this company has terrible customer service. 另外 - 想给他们打电话吗？ 首先通过人工智能聊天机器人。 也许尝试聊天？ 人工智能聊天机器人看门人。 在联系人类之前，请准备好一遍又一遍地被告知相同的无用信息。
Thank you for sharing your feedback with us. We’re so sorry to hear about the melted items and the delivery experience you had. This definitely isn't the experience we want for our members, and we’d love the chance to make it right for you. Please reach out directly to our Member Services team at [email protected] so we can assist you right away. We appreciate you bringing this to our attention.
有一段时间很好，然后他们停止正确包装冷冻订单。不再有冰了，冰淇淋融化了，与他们包装的方式完全相反。 打电话/发电子邮件询问缺乏寒冷，但没有任何改变。接下来的两份订单同样融化了冰淇淋。给予认可并不能解决问题，是的，我们应该获得认可，但要解决问题！我不知道发生了什么变化，似乎是省钱政策，但不关心质量或客户。包装走下坡路，令人无法接受。 客户服务现在似乎也外包了。我问公司是否已被出售，答案是否定的，但我们正在不断发展。嗯，我不认为是进化，我认为是权力下放。 另一个问题是，他们让我的订单放在那里一周而不发送出去，即使他们拿了我的钱，我也必须发送电子邮件说我的订单在哪里，他们总是用同样的借口，我们现在有很多订单，虽然我确信你一直都有很多订单，但为什么突然一周要等待？此外，装有龙虾的冲浪盒已经一年没有出现过，而且我总是点击提醒，因为我从来没有收到过通知。如果它在一年内从未可用过，为什么还要将其列入清单呢？我不知道为什么要收取 60 美元的会员费，这绝对不值 60 美元，有些商品可以在商店里以更便宜的价格购买。您需要解决这些问题，而不是仅仅做出无法改变任何事情的蹩脚回应。他们想知道这件事发生的时间，而日期实际上是几个日期，我不知道确切的日期，至少有三个订单没有冰和其他问题，所以我只是选择了一个日期，否则我将无法完成评论 27 年 6 月 9 日更新 两天前的下一个订单，没有一个冷冻盒子到达时已损坏、潮湿且盒子上有洞。它看起来就像是被用作足球一样。通用 Rosey 清洁剂瓶的侧面有一个凹痕，顶部脱落，所有液体都流了出来。很明显，在一次撞击中，它使瓶子弯曲，压力将顶部吹掉，所有液体都被排出，因为顶部被胶带粘住，所以这就是扔盒子或在盒子顶部扔东西所产生的压力。一年前，盒子里曾经有保护性包装，很明显他们已经在运输和包装部门省钱了。他们没有将我的信用卡退回，而是在我的下一个订单的帐户上存入信用，这对我来说不起作用，因为我不打算在太多个月内再次订购太多问题，他们表现得好像他们很关心，但什么也没改变。太糟糕了，因为有些产品很好，但许多产品价格过高，即使您有昂贵的订阅，如果您没有订购他们想要的数量，您仍然需要支付运费。太糟糕了，他们走下坡路，我不是唯一一个抱怨冷冻箱里没有冰块的人，而且这种情况不仅发生了一次，每个订单都在几个月内发生了三次
Hi Earlene, we're truly sorry to hear about your recent experience with your order. We've shared this feedback with our operations team for further improvement. If you are open to it, please reach out to our Member Services team at [email protected]. We’re here to help and want to ensure you have a positive experience moving forward. Thank you for sharing your feedback with us.
我订购的商品很好，但我在不知情的情况下注册了 59.95 美元的会员资格。谢天谢地，我读了他们发送的电子邮件“2026 年 7 月 9 日，我们正式宣布这一消息。您的卡将被收取 59.95 美元的会员费”。 我访问了他们的网站，发现我也自动订阅了我订购的产品。 疯了！ 我终于找到了一个机器人帮助我取消会员资格，但直到它问我 5 次是否确定。 这太令人反感了。我再也不会从这家公司订购了。
Hi Darcy, we sincerely apologize for the frustration and stress caused by this unexpected charge. This is not the experience we want for our members, and we would like the opportunity to make it right for you. If you need assistance managing your membership, please don't hesitate to reach out to our support team at [email protected].
我最近订阅了年度计划，并向 Thrive Market 下了第一笔订单。我选择了一些商品进行尝试并享受免费送货。我的盒子在几天内到达，但不包括价值 60 美元的免费礼物。我认为这是我的错误，因为我在结帐前没有检查它是否在购物车中。即便如此，我还是给他们发了电子邮件，他们立即创建了订单，并已经寄出了一盒装有我的免费礼物的盒子！ I’m very impressed thus far with the service I received fromThrive Market, and will continue to enjoy their healthy alternatives for my family!
Hi Nancy, thank you so much for your kind words! We’re so happy to have you as part of the Thrive Market community and look forward to continuing to provide you with healthy alternatives for your family!
共 177 条符合条件的评价
Misfits Market
iHerb
FragranceNet
Sally Beauty
WebstaurantStore
STYLEVANA
Zoro
Instacart