Toolots是一个B2B在线市场和分销渠道，提供高质量、价格实惠的国际工厂直供工业工具、设备、机械和耗材。我们是一家活跃的企业，致力于开发提升客户体验的方法，并为从想要创建帝国的个人到需要难以找到的设备为客户提供成品的成熟组织提供合适的产品。我们鼓励您浏览我们的网站，查找您感兴趣的那款设备和工具。您会发现我们可能有您需要的正确商品，甚至那些您可能认为不需要的商品，但您会惊讶地发现它们在我们的网站上。我们的承诺是为您提供公平的价格，让您能够完成项目而不会把所有钱都花在工具或设备上，或者如果您的预算有限，我们就是您的理想选择。来拜访我们，并在我们所有的社交媒体频道上关注我们，获取促销优惠券和活动信息。如果您是制造商或供应商，正试图进入美国市场或将当前业务扩展到整个美国、加拿大和墨西哥，请访问我们的页面并注册在TOOLOTS.COM上销售。感谢您访问我们并提供诚实的反馈。我们利用这些反馈来继续成长，成为您所有需求的一站式来源。
以上内容由商家自行提供，未经平台核实。Toolots（toolots.com）在 OK.one 的综合评分为 2.2 分（满分 5 分），基于本站收录的 201 条用户评价，属于建筑与制造分类，口碑较差。64% 的评价为 1 星，差评比例偏高；商家回复了 39% 的差评；评价主要围绕产品、客户服务。数据最后更新于 2026-09-07。
综合51条评价来看，大多数消费者对整体体验还算满意。消费者经常称赞发货速度非常快以及所购产品质量很好。很多人提到在线订单送达迅速，各种商品完全符合日常使用需求。 部分消费者对客服和持续的沟通问题表示不满。顾客经常反映难以联系到能提供帮助的客服人员，也收不到物流追踪信息或及时的订单更新。还有人遇到发货严重延误、商品损坏或付款后完全没收到货的情况。人们表示通过这些渠道试图解决这些问题时感到很沮丧。
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。11天前承诺发货。每天都打电话，我们明天就会发货，这是答案。什么也没发生。接下来我们的仓库同样的故事搬到了Riverside，等等，等等，等等。我说过我会接几次，但没有人会回复我。我开始了我的研究！ 由于去年 Toolots 申请破产，我怀疑库存是否还在，或者他们是否在出售剩余产品的同时循环利用资金，以免投资者受到影响。他们会为自己没有的物品收取费用，直到顾客向银行申请退款。 它看起来像什么？ Toolots 以另一个名为 Bolton 工具的名称打开，该工具在同一网页下运行。这样做只是为了在他们被迫完全破产并被迫关闭时，从工具支付中窃取资金，以从自己的投资者那里窃取资金。能装多少就装多少吧！
一周后仍在等待库存商品发货。 五天后给他们打电话，他们承诺第二天发货，因为他们正在转移仓库（？）。 但这并没有发生，他们也不会回复电子邮件。 开始认为这家商店是假的，需要考虑用我的信用卡提出索赔。 远离，非常远。
试图避免彻底破产？这看起来是不可避免的。当您的仓库 3 天没有回复您的管理人员时，您可能应该认为您遇到了真正的麻烦。三个工作日以来，我一直在试图查明我订购的东西是否存在。或者如果它要发货。订单上的产品发货没有仓库响应。 您的订单跟踪客户服务台已向仓库发送电子邮件 5 天，但他们尚未回复。
Well I ordered the product and waited over 2 weeks with no shipping update so reached out only to find out that it was out of stock and was never informed. Cancelled the order and I am still waiting on my refund, 4 weeks after canceling the order. Going on month three from original order date and I’m still waiting on my refund so I can look elsewhere for a replacement.
Easy order - very fast shipping. Don't think I have ever received an LTL shipment that fast. The order was shipped the next day and tracking provided. Easy to contact you by phone with questions too!
I bought a grill from Toolots and paid almost a thousand dollars for the grill and shipping. I had purchased the grill for live cooking at a catering event we had scheduled for a customer. Two days prior to planned event we received the grill, however, the grill delivered was damaged. I called Toolots and informed them about the damage. A case was opened and I was asked to send pictures which I did immediately. I also asked them to resolve the matter asap and deliver another grill via expedited shipping so that we could have it in time for the catering event. The rep (Christine) told me that the matter is escalated and will be dealt with in an expedient manner. The truth is they did not even get back to me in time and responded only after I sent a follow up email inquiring about the status. Christine replied and offered to pay $80 as a compensation for the damaged grill. It is important to note here that I purchased a brand new grill and did not pay for a used or damaged one so I told them the offer they made was unacceptable and requested for a full refund (grill cost+shipping). Since I have followed up multiple times but haven’t heard back from them. Based on this experience, I can only call this company to be unethical with very poor customer service. And I urge everyone through this review to do your due diligence before you purchase anything from this outfit.
bill me for a product that was not avalible said they sent me notification that i never recieved
Package come in 2 days i order for my machine and the owner was helpful i will buy more from this company
The product was ordered a month ago, and was out of stock, but we weren't told that. If I hadn't called, we would never have known what happened to our order. We were charged for it on our charge card right away, though. Hopefully we will get a refund, though that is going to take 2 weeks. Will never order again
I asked for a refund and have yet to receive it,
This company is a scam. I put in two orders in Aug of 2024, All I've received was the run around. The excuse is that "several of the items were on back order". After several weeks on the same excuse I finally asked to speak with a manager. Just get disconnected. My credit card was charged and so far I've not received an any items nor a refund. Be warned you'll never receive anything from this company, it's a ripped off.
Christine communicates very well. She does an excellent job at being complete and exceeds expectations for my customer satisfaction requirements.
Your website lists out of stock items, allows customers to order them, charges their credit card, and only after calling customer service, you admit that the item is not available. This happened to me twice. You wasted a week of my time. I still have not received the refunds (order numbers 44270 and 100303462).
The product is of. high quality and a reasonable price
Terrible company. Buyer BEWARE!!
You lied about shipping. I canceled the order.
This is a scam website. I ordered a used forklift from this website. They charged me $1961. Then told me they didn't have it in their warehouse. They never responded to my request for a refund. It's been 2 weeks and I haven't received any refund.
I will never order from TOOLOTS again! My order was in August last year. I never received the goods and asked for a refund. Several phone calls with Christine (very bad connection). I am still waiting for my refund today.
Email you provide for questions comes back as undeliverable.
共 201 条符合条件的评价
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