Multiplier is a leading global employment platform that makes it easy for companies to employ teams internationally. Its proprietary technology simplifies the employment process by managing the complexities of local compliance, labour contracts, payroll, benefits and taxes.We enable companies to manage their distributed teams via a simple dashboard while taking responsibility for local labor law compliance on their behalf. We are passionate about creating a world where people can get a job they love, without having to leave the people they love.
以上内容由商家自行提供，未经平台核实。Multiplier（usemultiplier.com）在 OK.one 的综合评分为 4.2 分（满分 5 分），基于本站收录的 347 条用户评价，属于商业服务分类，口碑良好。84% 的评价为 4 星及以上，10% 为 1 星；商家尚未回复差评；评价主要围绕客户服务、使用体验。数据最后更新于 2026-10-24。
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely helpful staff and responsive customer service team for consistently resolving inquiries quickly, politely, and very professionally. Consumers also deeply appreciate the smooth user experience and efficient assistance provided with everyday payroll tasks and official documentation needs. Though some reviewers were not happy with the overall service, mentioning severely delayed responses, unresponsiveness, and frustrating communication issues regarding payroll or system access. A few people also felt that the online platform was unnecessarily restrictive and that support members occasionally struggled to provide clear resolutions for urgent problems.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。Multiplier does not follow U.S. labor laws or rules/regulations, regularly cheating employees out of pay. They claim to have staff working 24/5 to support a global workforce, but no one I dealt with responded during normal U.S. working hours. I was provided a representative who only worked India standard times. If you choose to work with Multiplier, you will be open to legal recourse.
I’m happy with a couple of the customer service agents who really helped me, but overall, the payment process was very frustrating. My payment was delayed due to slow onboarding and then further delays because the money first goes through a bank (possibly in Singapore) before reaching WISE, which works fast. What upset me the most was the lack of clear communication. Some agents kept saying it would take “several days” without giving a real ETA. Thankfully, one agent finally gave me a straight answer, which was all I needed from the start. The platform needs to improve both its payment timelines and the way some of the agents communicate with clients. Clear, accurate updates make all the difference.
I would not recommend Multiplier for anyone needing Employer of Record or visa support services. I engaged Multiplier in early 2024 to sponsor a Belgian work visa through their EOR service. Despite paying invoices for both visa fees and a large deposit, the application was never filed with the Belgian authorities. Over the course of several months, I experienced: • Complete lack of communication: Multiple follow-ups went unanswered for weeks at a time. • Missed deadlines: An agreed start date of August 1 passed without any action. • Contradictory billing: I was invoiced again for visa fees that I had already paid, without clear explanation. • Escalations ignored: Even after raising the issue with a senior director, no progress or clarity was provided. Ultimately, I had no choice but to cancel my request and move forward with another EOR provider, who immediately provided the transparency and urgency I needed. For a service that charges premium fees, the execution and communication at Multiplier were unacceptable. If you are considering them for immigration or EOR support, I strongly advise evaluating alternatives first.
Resolution took a while. I think they could improve their process to avoid the lengthy exchanges. I would rather wait for some time for the issue to be thoroughly investigated and solved. Instead of clarifying multiple times.
Process went smooth, but local presence should be improved. Manisha was helpful for the process and provided a good support when needed.
Priyanshi though very new to take over our account was instrumental in smooth off boarding and processing closure to outstanding invoices. I would like to appreciate her prompt responses and the motivation to address our concerns.
Using the multiplier has been great so far. i can reach out to cs anytime and I can view my work-related documents anywhere using my mobile phone.
What truly makes the experience outstanding is the support we receive from our Customer Success Manager, Akhil Prince. His proactive guidance, deep understanding of our needs, and constant availability make a real difference. Whether it’s helping us navigate challenges, sharing best practices, or simply being there when we need a hand, Akhil’s involvement adds tremendous value to the entire process. We really appreciate having such a committed and knowledgeable partner on our side.
the process of Multiplier for Vietnam is too slow, I have no idea why Vietnam is not mentioned as "Wet Ink Signatures Required" for the labour contract. Many of our processes here require a copy of that, and it's been week since I sent the request to Multiplier for that. Not to mention that we sometimes require hard copy and stamped paper, how should I get that if you have no supporter here in Vietnam even though I'm willing to visit your local office here.
Priyanshi Jian has consistently demonstrated dedication and professionalism in supporting our global payroll operations. She approaches her responsibilities with care but it would be even better if Multiplier can ensures that deadlines are met with accuracy.
Multiplier is easy to use. The Customer Success Manager, Priyanshi Jain, is very helpful and provide the necessary supports to us.
Multiplier offers a user-friendly platform and has simplified our onboarding process in India. We appreciate the compliant structure and the overall efficiency in managing remote employees.
Not once but many times - delayed disbursement of salary even the employer approved the invoice ahead of time. No communication or updates as to why the pay is delayed. You really need to reach them out just to get updates. The worst part, no live agent that could help you during weekends and will just send a templated reply saying to wait more banking days.
Hi, I did get a prompt response by Shoeb, giving comprehensive answers to my query. Thanks.
My relationship with Multiplier did not start off well as there was a lack of communication, lots of mistakes and wrong advice given. However I am glad to be working with Manisha now as she has turned things around and responds to my queries promptly. She has restored my faith in Multiplier, if it wasn't for her, I would be seeking another payroll supplier.
Very helpful and easy to navigate, they have quick response time as well. Thanks CHRISTOPHER for helping me with my queries.
The platform is quite easy to use however the support and services are terrible. I think the product is good but this company should really review their employees who is facing their client, to be more professional.
Quick turnaround time though the absence of appointed RM. However, the client support team has to be more consistent in providing precise invoice for their client's internal compliance and reporting processes. Additionally, it is also critical for Multiplier as it may influence how their client's auditor perceive Multiplier's reliability as an appointed vendor.
Unfortunately not possible to give 0 stars. I have never worked with a company that had such a degree of incompetence and lack of processes across the board. Their communication style makes time-efficient processing impossible. They don't provide a list of next steps despite multiple requests. They wanted to charge me extra to evaluate whether I can legally work in the EU (I am an EU citizen), and many more mind-boggling mistakes. An advertised onboarding of a couple of days has been 3 months + and counting, causing us substantial extra resources and inconveniences.
共 347 条符合条件的评价
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