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Varsity Tutors

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关于 Varsity Tutors

数据更新
网站
varsitytutors.com
分类
教育与培训
所在地
美国
状态
待认证
近 12 个月
201 条评价
差评回复率
96%(48/50 条)
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商家自述

Varsity Tutors 是一家创新教育技术公司,正在彻底改变学生和专业人士的学习方式。我们专注于个人的需求,并通过我们最先进的数字平台,将他们与最好的专家联系起来并提供个性化指导,以实现任何目标。了解更多

Varsity Tutors靠谱吗?

Varsity Tutors(varsitytutors.com)在 OK.one 的综合评分为 3.9 分(满分 5 分),基于本站收录的 201 条用户评价,属于教育与培训分类,口碑一般。23% 的评价为 1 星,差评比例偏高;商家回复了 96% 的差评;评价主要围绕使用体验、客户服务。数据最后更新于 2026-08-11。

评价综述

AI 生成

评估了 1,202 条评论,评论者对这家公司的体验非常好。客户一致称赞敬业的导师非常耐心、知识渊博,并且在增强学生对各个学科的信心方面提供了极大的帮助。许多人还欣赏灵活的日程安排选项和引人入胜的课程,这些课程使复杂的概念更容易理解和享受。 然而,一些评论者对意外收费、隐藏订阅费和令人困惑的计费做法并不满意。其他一些人还认为,在尝试解决日程安排或帐户问题时,客户支持和技术援助完全没有帮助。一些消费者指出,很难联系到响应迅速的工作人员或获得有关未使用时间和退款的明确答案。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

我是一名正在接受辅导的学生...

我是一名接受高级会计辅导服务的学生,迄今为止已经完成了三堂课。第一次课程结束后,由于主题专业知识有限,我要求换一位导师。 在与第二位导师的课程中,我一直担心教学质量。当我要求对所提供的解决方案进行解释时,得到的答复缺乏清晰度和深度,因此很难完全理解这些材料或将其应用到实际的现实世界中。 根据我的经验,该服务没有提供足够的成本价值,并且以目前的形式,不值得投资。它也没有达到购买时设定的期望。 因此,我想取消剩余的课程并请求有关潜在退款流程的信息。 请告知取消和退款事宜的后续步骤。 谢谢。

Varsity Tutors 回复2026-04-26

Hi Edna! - Thank you for your feedback. It is always our goal to exceed your expectations and your feedback suggests you did not receive our best efforts. We would like to learn more about your experience and help in any way we can. A member of our Client Experience Team will be reaching out to you soon. - The Varsity Tutors Client Experience Team

不要这样做

跑步! 不要这样做! 低于标准的导师。 无论学生是否在一个月内使用了所有课程,您都会收到一张重复账单。 而且(几乎)不可能取消。 不要这样做。

Varsity Tutors 回复2026-04-24

Hi Lu!- Thank you for your feedback. It is always our goal to exceed your expectations and your feedback suggests you did not receive our best efforts. We would like to learn more about your experience and help in any way we can, unfortunately, we are unable to locate you with the contact information you have listed. Could you please respond to your email for your contact email sent through Trustpilot with the Contact information related to the Varsity Tutors account? You can also feel free to email us directly at [email protected] with your Name, Email Address, Phone number and a screenshot of this review in order for our Client Experience Team to assist you. - The Varsity Tutors Client Experience Team

小心他们的掠夺行为!

这是一种极其欺骗性的策略,会自动为您注册定期计费,而无法取消您的会员资格,甚至无法在下一个计费周期到来之前删除您的信用卡,然后他们甚至在续订后 1 天就拒绝退款。 他们使注册变得快速而容易,但需要拨打电话才能取消会员资格。 无法在在线门户中取消,甚至无法使用他们的聊天服务。 您的信用卡也无法被删除,以防止未经授权的收费。 提防! 更新于 2026 年 5 月 5 日 在客户支持人员就我的投诉联系后,他们提出退还我不打算自动续订的服务月份,现在认为此事已经结束。

Varsity Tutors 回复2026-04-24

Hi Stephen! - Thank you for your feedback. It is always our goal to exceed your expectations and your feedback suggests you did not receive our best efforts. We would like to learn more about your experience and help in any way we can. A member of our Client Experience Team will be reaching out to you soon. - The Varsity Tutors Client Experience Team

欺骗性销售行为和计费

他们在向您出售服务时不会透露细节。例如-有自动续订,因此您的卡会被扣款;他们说价格保证;但是如果您的孩子不喜欢导师,即使是下一个周期他们也不会退还您的钱。 即使您上个月有剩余工时,他们也会向您收取下个月的费用。他们在向您出售服务时不会告诉您。极具欺骗性的销售策略和咄咄逼人的销售人员。

Varsity Tutors 回复2026-04-25

Hi Avinash - Thank you for your feedback. It is always our goal to exceed your expectations and your feedback suggests you did not receive our best efforts. We would like to learn more about your experience and help in any way we can. A member of our Client Experience Team will be reaching out to you soon. - The Varsity Tutors Client Experience Team

未能按照承诺提供合格导师

我报名时希望能与一位有资格的老师相匹配,正如购买时所传达的那样。指定的导师没有达到该标准,尽管进行了多次跟进,但在预定的课程开始之前问题仍未得到解决。 尽管代表们积极响应,但整个过程缺乏后续行动,也缺乏与承诺的一致性。由于这种不匹配和解决延迟,我最终取消了。

Varsity Tutors 回复2026-04-21

Hi L Herrera - Thank you for your feedback. It is always our goal to exceed your expectations and your feedback suggests you did not receive our best efforts. We would like to learn more about your experience and help in any way we can, unfortunately, we are unable to locate you with the contact information you have listed. Could you please respond to your email for your contact email sent through Trustpilot with the Contact information related to the Varsity Tutors account? You can also feel free to email us directly at [email protected] with your Name, Email Address, Phone number and a screenshot of this review in order for our Client Experience Team to assist you. - The Varsity Tutors Client Experience Team

可怕!

可怕!!从字面上尝试任何其他方法,这是巨大的时间浪费,没有人真正出现在已确认的会议上,并且需要关闭。完全是骗局!可怜的学生们!

Varsity Tutors 回复2026-04-20

Hi Sarah! - Thank you for your feedback. It is always our goal to exceed your expectations and your feedback suggests you did not receive our best efforts. We would like to learn more about your experience and help in any way we can. A member of our Client Experience Team will be reaching out to you soon. - The Varsity Tutors Client Experience Team

大学兜售者是一个有用的资源……

Varsity Touter 对于数学或其他科目有问题的学生来说是一个有用的资源。我强烈向学校的所有学生推荐这个资源,因为根据我自己的经验,我发现我的孩子在进入校队导师后成绩有很大差异。老师们都很专业,并且认真履行自己的职责。我很高兴找到了这个有用的资源并看到我的孩子取得了进步。

骗局!骗局!骗局!

这个程序是一个骗局!尽管取消并确认了我未收到的服务,但我还是被收取了费用!请注意不要向该公司提供您的信用卡信息。

Varsity Tutors 回复2026-04-18

Hi Catherine! - Thank you for your feedback. It is always our goal to exceed your expectations and your feedback suggests you did not receive our best efforts. We would like to learn more about your experience and help in any way we can. A member of our Client Experience Team will be reaching out to you soon. - The Varsity Tutors Client Experience Team

平台可能会更好。 屏幕共享有问题。

他们的屏幕共享功能存在一些问题。 如果您有一台 2 屏幕计算机,则无法使用登录时的同一屏幕。 如果这样做,屏幕将进入无限循环,并出现多个屏幕共享窗口。 您必须从不同的屏幕上执行此操作。不幸的是,他们的技术支持并没有意识到这个故障。

Varsity Tutors 回复2026-04-20

Hi Dr Loubser! - Thank you for your feedback. It is always our goal to exceed your expectations and your feedback suggests you did not receive our best efforts. We would like to learn more about your experience and help in any way we can. A member of our Client Experience Team will be reaching out to you soon. - The Varsity Tutors Client Experience Team

难以置信

难以置信。他们安排我参加辅导课程,但我两次都没有报名。我自动参加了比要求更多的辅导时间。您无法在线取消。你必须打电话,然后当他们最终接听时,他们会试图向你推销他们的运营方式。我们的导师很棒! 除非你有无限的资金,否则不要这样做。

Varsity Tutors 回复2026-04-15

Hi Keishon! - Thank you for your feedback. It is always our goal to exceed your expectations and your feedback suggests you did not receive our best efforts. We would like to learn more about your experience and help in any way we can. A member of our Client Experience Team will be reaching out to you soon. - The Varsity Tutors Client Experience Team

很棒的体验,强烈推荐 NCLEX!

我与大学导师的经历正是我所付出的代价,那就是拥有一位优秀且经验丰富的导师来帮助我准备参加 NCLEX。如果您正在学习 NCLEX,我强烈推荐 Angelica,因为她知识渊博、准时,并且为辅导课程增添了乐趣。我确实想提一下,在她之前,我曾与另一位导师配对,但她多次取消了我的邀请——但 Varsity 请求新导师的过程非常顺利和简单,我在请求新导师后 24 小时内就与 Angelica 配对了。谢谢你们所做的一切,大学导师和安吉莉卡!

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