Vitaliaina（vitaliaina.com）在 OK.one 的综合评分为 1.1 分（满分 5 分），基于本站收录的 90 条用户评价，属于购物与时尚分类，口碑较差。98% 的评价为 1 星，差评比例偏高；商家尚未回复差评。数据最后更新于 2026-10-24。
Most reviewers were let down by their experience overall. Customers reported that their orders did not arrive despite receiving tracking notifications stating the packages had been delivered. Many people expressed deep frustration over lost money, non-existent customer support, and missing purchases after waiting months without receiving any resolution. Some reviewers were not happy with the complete lack of communication, noting that their numerous emails went entirely unanswered and customer service phone numbers were disconnected. Consumers also bitterly complained about poor product quality, lack of compression, and incorrect sizing when items occasionally managed to arrive.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。I ordered 2 pair of the High Waisted And Hip Lifting Yoga Elastic Quick Drying Tight Pants in grey and lavender in 5XLarge and they sent me 2 pair of these pants in XXLarge instead of what I ordered. I have written out emails weekly to get the correct sizes and find out how to return the 2 pair I have and no one has responded to my emails. They do not have a phone number to contact them and so I have been scammed.
I have wrote a number of emails requesting a refund because I have yet to receive my order. I have tried multiple times to contact them and the address it shows is in Sheridan Wyoming but when you get a phone number, it is out of New York and disconnected…. I’m sad that the customer service has stunk. I was really looking forward to the product but now I just want a refund. It’s so hard these days to tell what is a scam online and what is not.
I wish I had seen this before ordering. Bought 6 days ago with no word and no contact. I feel it’s time to call the credit card company and file a complaint. I believe the company is a scam.
I ordered 2 pairs of leggings about 6 weeks ago and have never gotten them but they are still taking payments out. I try to contact thwm and never hear back.
The compression pants are wonderful. Fits great, nice and snug but very comfortable. Be sure to size up.
Giving it one star is way too much. I have a defective pair that came with a hole in it. I sent them a picture and an email getting any response has been nothing.. I would not buy another thing from this company and if you think about it, stop right there move onto a different company.
Do not buy from here I place order and never receive my purchase I received that it was left at my door total lie .. I have camera and no evidence of my purchases being delivered.. I have email this company 5 times and yet to get any response.
I ordered eyeshadow sticks based on the photos on their website. Cream and purple eyeshadow sticks, which I later learned were photos stolen from the tarte brand. They sent generic dollar store items, the complete wrong color and looked nothing like the pics online. Their refund policy is to request a refund and get approval before sending back or they will not refund. So I have sent 2 emails and they refuse to respond. Complete garbage, fraudulent crap. Sure wish I had read these reviews beforehand!
Tracking says that my parking was delivered. But I never received a package. And my ring camera does not show anymore delivery a package on that day and time that it says it was delivered. And now I been trying to get in touch with customer service. And there isn't a way to get i contact with customer service. It keeps saying subscribe to there email. But that's not helping me at all. This is bad customer service. Because there should be a better way of contacting customer service. So I either want them to send me another package or I want my refund back.
it s a scam nothing arrives and also no one reply to customer support. do not order from them
Do not purchase anything from this scamming company! On June 15, 2026 I ordered 3 pair of leggings that originated from an add on Instagram. On June 24, 2026, I requested a valid tracking number because the one issued still showed no movement. I did not receive a response. I contacted them again on today June 27, 2026, still no response! I am contacting my credit card holder to issue a fraud alert and I am reporting them to the Federal Trade Commission.
No compression of any kind. Just regular leggings. It took over 3 weeks to receive. I kept forgetting I had ordered them and would go check tracking. And if you go to actual page it won't let you leave a review there. Do not waste your money!!
Unable to contact company, weather a phone number or email. Also I bought a 29$ pair of leggings and my bill came to 60$ total. That excluded tax and shipping, why so much for shipping???? I would not recommend this company for any product they sell. They take the liberty to charge you any amount they want for shipping. There is no way to comuacate with them. They are scamming everyone. Be very cautious of them.
I just have to say "Thank you so much, Trust Pilot!" I watched their ad and was ready to order but then I thought of Trust Pilot. I'm sure you kept me from being scammed! By reading the reviews, I was able to decide that I want nothing to do with this scamming company!
Purchased by one get one only got one pair, but was charged for two pair
If I could give Vitaliaina a -10 stars I would this company do not deliver anything. They are just taking people money. My $80.58 need to be returned to me because you didn't send me my product. I purchase was made on May 27, 2026. and Today June 21,2026 no prodcut receive. SEND ME MY MONEY BACK.
I think this company is a complete scam. My order was never sent and the "so called" tracking number is false. I tried emailing and received no response. I called the customer service number and it's not a valid contact number. I subsequently initiated a credit card dispute to get my $$ returned. I highly recommend staying away from this company.
Scam!!!!!! Do not order through this company. They do not reply to emails. They said my order was sent but the tracking number was false. It has been 3 weeks since I placed the order. No further contact from this company.
Your company is a scam! But your gonna pay!
I purchased my leggings from there and had confirmed the size chart before purchasing. Not to mention I always normally buy size small, however these leggings don’t stretch well enough at the hips area and instead become see-through. That will not fly, so for the last week I’ve emailed support@vitaliaina a few times about getting the required approval to return the two leggings for an exchange of a larger size (next size up as medium) and have not gotten any type of reply. I know time is of the essence, not to mention having to come out of pocket for shipping costs which isn’t ideal. But there seems to be no urgency on the merchant side in responding at least 24-48 hrs from their customer contact. There’s not even a valid phone number available for contacting this merchant for return or exchange requests.
共 90 条符合条件的评价
Bombonds
Ahlwo
Simplydwelly
Tryourplus
Wmnblack
Sunny Bee
Peachloft
Beautylulus