我给了4星，因为我很高兴我……
给4星是因为庆幸自己没再买错。屏幕质量很好，画面清晰，这对我来说最重要。安装说明还行，但我不是专业搞装修的，所以折腾了一阵子，最后先把框架装墙上再挂屏幕。总体来说，买了两周了还算满意。
关于 wemax.com
数据更新- 网站
- wemax.com
- 分类
- 家居与园艺
- 所在地
- 美国
- 状态
- 待认证
- 近 12 个月
- 3 条评价
- 差评回复率
- 63%（24/38 条）
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商家自述
WEMAX (An Ampula Inc. brand.) is a Seattle-based technology company with the mission to provide shared rich, visual experiences wherever you go with laser projector, portable projector, 4K Ultra Short-Throw projector, LED projecter, 1080P projector, smart projector and more. We provide one-stop solutions to deliver visual applications that are intelligently connected with your home or small business.
以上内容由商家自行提供，未经平台核实。wemax.com靠谱吗？
wemax.com（wemax.com）在 OK.one 的综合评分为 3.3 分（满分 5 分），基于本站收录的 101 条用户评价，属于家居与园艺分类，口碑一般。评价两极分化：57% 给出 4 星及以上，同时 32% 打了 1 星；商家回复了 63% 的差评；近 12 个月新增 3 条。数据最后更新于 2026-10-24。
用户怎么说
需要更换遥控器
因为小孙子太调皮，得再买几个遥控器。没想到以合理的价格找到了需要的Wemax遥控器，大约一周后就给我发货了，挺惊喜的。
小心免费退货的承诺！
小心所谓的「免费退货」承诺！ 我提出退货后，他们先给了一个抠门优惠券方案，被我拒绝了。 以下Wemax的回复我原样保留（这也是WEMAX的最后一次回复）：「[...]我们非常抱歉，目前我们的系统出现问题，无法生成退货标签。 我们正在找技术人员查看，不确定何时能修复问题。[...]」
wemax.com 回复2023-12-19
你好 Matze， 对于给您带来的任何不便，我们深表歉意。我们的专业客服团队将尽快与您联系，协助解决问题。您也可以通过 wemax.com 上的在线客服与我们取得联系。为您提供最好的客户服务是我们的首要任务，我们致力于确保您的满意。再次为给您带来的任何不便道歉。 此致， WEMAX
客服和退货体验非常差…
客服体验很差，退货流程也很让人头疼。
wemax.com 回复2023-12-13
Hi Pavan, We apologize for any inconvenience caused. Our professional customer service team will reach out to you promptly to assist with resolving the issue. You can also reach us through our chat support on wemax.com. Our top priority is providing the best customer service possible, and we are committed to ensuring your satisfaction. We apologize once again for any inconvenience. Best regards, WEMAX
120英寸ALR幕质量很棒
屏幕质量一流，价格也很实惠，非常满意这次购买。画面效果惊艳，这屏幕值回票价，做工扎实，组装也简单。
几天后，Wemax帮我解决了问题。
屏幕送到时箱子已经破了，我决定原封不动退回去。现在正在跟他们处理这件事，他们态度很理解。
wemax.com 回复2023-12-14
Hi David, We apologize for any inconvenience caused. Our professional customer service team will reach out to you promptly to assist with resolving the issue. You can also reach us through our chat support on wemax.com. Our top priority is providing the best customer service possible, and we are committed to ensuring your satisfaction. We apologize once again for any inconvenience. Best regards, WEMAX
我从来没收到货。
wemax.com 回复2023-12-12
Hi Robert, We apologize for any inconvenience caused. We have sent the package by this FedEx: https://t.17track.net/en#nums=774223508057&fc=100003 It seems the package was missing during delivery. Deeply sorry for the inconvenience this may cause you. Our professional customer service team will reach out to you promptly to assist with resolving the issue. You can also reach us through our chat support on wemax.com. Our top priority is providing the best customer service possible, and we are committed to ensuring your satisfaction. We apologize once again for any inconvenience. Best regards, WEMAX
超爱我的投影幕！
到货很快。组装所需的东西都配齐了（除了电钻）。这让组装和安装投影屏幕变得很轻松。干得不错。
系统很漂亮，很满意
整体还挺满意的
Overall pretty happy. The self rising screen has some slop to it on the bottom edges causing some waving in the picture but it’s not to noticeable.
产品超棒
Excellent product, excellent quality, it works day or night, the resolution is great, I’m very happy with my purchase
产品真的很好
产品真的很好，质量上乘，价格也很划算。
客服非常差，而且…
the customer service was very poor and late in responding and when i try cancelling the order the canceling does not work in the site, all i have to talk to Klarna payment to initiate the cancellation and refund process. but unfortunately the product delievered at home and when i try returning without even bring in home, all i have to pay the Return cost which is not acceptable. i stated the conversation on refund and cancellation before the shippment.
wemax.com 回复2023-12-12
Hi Vijay, We apologize for any inconvenience caused. Our professional customer service team will reach out to you promptly to assist with resolving the issue. You can also reach us through our chat support on wemax.com. Our top priority is providing the best customer service possible, and we are committed to ensuring your satisfaction. We apologize once again for any inconvenience. Best regards, WEMAX
给我发了错误的商品。
wemax.com 回复2023-12-08
Hi Fenglei, We apologize for any inconvenience caused. Our professional customer service team will reach out to you promptly to assist with resolving the issue. You can also reach us through our chat support on wemax.com. Our top priority is providing the best customer service possible, and we are committed to ensuring your satisfaction. We apologize once again for any inconvenience. Best regards, WEMAX
下单很方便
下单方便，配送很快
产品很棒，客服也很热心！
Wemax投影仪和ART幕搭配效果不错
投影仪和ART屏幕的组合不错，eARC端口输入对于播放Dolby Atmos视频非常有帮助。 总的来说我对产品很满意。
准时送达
准时送达，安装简单。体验很棒。
回复很快
回复很快，提供了教学视频，还主动提供了替换零件。
Wemax 不给我送投影仪…
我从来没收到我的 Wemax Nova SE 4K UHD ALPD UST Laser Projector。原计划10月15日送达，但一直没到。我联系了 Wemax，他们说会在48小时内解决。过了一个多星期，他们又说正在调查，会在48小时内解决。完全没帮助。他们让我去追踪快递。我显然已经追踪过了。FedEx 把包裹弄丢了，我联系 FedEx 一周后，他们突然把状态从'派送中'改成了'一周前已送达'，还没有签名。Wemax 完全没帮助，不接电话，邮件要12小时左右才回复，而且都是套话。
wemax.com 回复2023-12-01
Hi Nick, We apologize for any inconvenience caused. Our professional customer service team will reach out to you promptly to assist with resolving the issue. You can also reach us through our chat support on wemax.com. Our top priority is providing the best customer service possible, and we are committed to ensuring your satisfaction. We apologize once again for any inconvenience. Best regards, WEMAX
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