From placing the order to receiving it…
From placing the order to receiving it was expeditious. When I reached out to customer service my concerns were addressed in a timely manner. The product is exactly as described; no surprises.
About wemax.com
Data updated- Website
- wemax.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 3 reviews
- Replies to negative
- 63% (24/38)
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About this business
WEMAX (An Ampula Inc. brand.) is a Seattle-based technology company with the mission to provide shared rich, visual experiences wherever you go with laser projector, portable projector, 4K Ultra Short-Throw projector, LED projecter, 1080P projector, smart projector and more. We provide one-stop solutions to deliver visual applications that are intelligently connected with your home or small business.
Written by the business, not verified by us.Is wemax.com legit?
wemax.com (wemax.com) has a 3.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. Opinions are polarized: 57% rate it 4 stars or higher while 32% give 1 star; The business has replied to 63% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
I have placed and order since the 11th…
I have placed and order since the 11th and I havent gotten a feedback or an update on the tracking of my item. Not sure what i'm meant to do after this. I have sent many emails and messages and NO reply from them whatsoever. Quite frustrating.
Yes all good
Instructions are not easy to follow and do not align with the product.
First, it took forever to ship and arrive. That aside, the instructions do not match the product. For example, it states that you should align the frame on the screen, which should have corner lines to help with alignment. That was not true for me. This translated into me having to take the screen down, and attempt to realign multiple times as it would translate to warping of the screen around the edges. I am still trying to get it to be properly stretched. I HIGHLY RECOMMEND having a professional who has done this before do, it for you or prepare to spend hours and a lot of energy attempting to get this done. And possibly failing.
Great
Great，Like it.
No support no communication
Great Projector
Easy to buy from, fast shipping and product showed up in perfect shape. Love the projector.
Fast shipping and great ultra go…
Fast shipping and great ultra go projector.
The usb trigger does not retract the screen
The usb trigger does not retract the screen when the projector is powered off. Re-matching the code did not help. No way to get support from Wemax from their website as sending email from the contact us link did not work. No phone number to call either.
The remote for the projector arrived…
The remote for the projector arrived and package well.
I received the screen quickly
I received the screen quickly. I haven't been able to put it together yet.
Overall Satisfied
The controller works well. The package tracking wasn't great, but overall, I'm satisfied
Fast shipping perfect choice!
Transaction was smooth and was…
Transaction was smooth and was delivered as planned.
Image color and clarity.
Received a defective unit
Received a defective unit. Out of the box after plugging in the projector turns on but has no display at all. Contacted customer support and was told to send them a video showing the issue. Unfortunately after I did customer support stated they can't help me until after February 4th as it's Chinese new year holiday
Overall Success
Quick shipment. Good instructions. Awesome price. Great quality.
Very late shipping
Very late shipping. I still haent received the package. Website states 1-3 days shipping from USA but doesnt seem to be correct.
Not the best service
Not the best service, they refused to return my product even though I made a return request before shipping. Besides, the website is misleading and they hide the product details.
Great shipping communication
Great shipping communication, projector worked flawlessly out of the box. Completely satisfied.
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